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Hôtel Universel

3.5 star property

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Photo gallery for Hôtel Universel

Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Lounge
Turkish bath/hammam, body treatments, Swedish massages, body wraps
Bicycling

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Gym
  • Hot tub
  • Breakfast available

Explore the area

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Alma College
    ‪8 min walk‬
  • Parc de Falaise
    ‪13 min walk‬
  • Mario-Tremblay Centre
    ‪3 min drive‬
  • Alma, QC (YTF)
    ‪7 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Water view
  • Sleeps 2
  • 1 King Bed

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About this property

Hôtel Universel

Family-friendly hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site.
Hôtel Universel offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.
During your stay at Hôtel Universel, you're just a quick walk from Alma College. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Pacini
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, body treatments or massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, complimentary bicycles and a playground
  • 10.5 mi (17 km) from Lac St Jean Beach and 14.2 mi (22.9 km) from Jardin Scullion
Hôtel Universel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 13 meeting rooms, and coworking spaces are available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Hôtel Universel. Self parking is free.

This 3.5-star Alma hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Pacini – This restaurant specialises in Italian cuisine.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 22 for adults and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 2024-11-30, 008072

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Hôtel Universel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Denis

Stayed 3 nights in Nov 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

HELENE

Stayed 1 night in Oct 2024

10/10 Excellent

Doris

Stayed 1 night in Nov 2024

10/10 Excellent

Manon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dans le parking sous terrain .
Stayed 1 night in Nov 2024

10/10 Excellent

Jean-Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

laurie

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

jose antonio

Liked: Amenities
Good service nice city
Stayed 2 nights in Oct 2024

10/10 Excellent

J TOSHIMITSU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Renaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean-louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

quoc nguyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrée

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jean-Pierre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-like location with a nicely appointed atrium with pool, hot tub and sauna.
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Rejean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andreanne

Stayed 1 night in Aug 2024

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien dormi, belle chambre
Stayed 1 night in Aug 2024