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Five Seasons Almaty

2.5 star property

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Reception
Breakfast area
Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi
Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Markova Street 46A, Almaty, 540056
  • Dostyk Plaza
    ‪4 min drive‬
  • Almaty Opera House
    ‪5 min drive‬
  • Zenkov Cathedral
    ‪5 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪30 min drive‬

Room options

View all photos for Comfort Double Room, Bathtub

Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Comfort Double Room, Bathtub

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, Bathtub

Family Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Bathtub

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, 2 Bedrooms

Economy Double Room, 2 Bedrooms | Desk, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Bedrooms

  • 13.9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Five Seasons Almaty

Hotel in Almaty with free valet parking and 24-hour front desk
Along with coffee/tea in a common area, this hotel has a meeting room and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Five Seasons Almaty offers 23 accommodations with complimentary slippers and free toiletries. This Almaty hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Five Seasons Almaty, you'll be within walking distance of Kazakhstan Museum of Arts. Features include free WiFi in public areas and free valet parking, plus dry cleaning service.
  • Free WiFi
  • Free valet parking and self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from National Museum of Kazakhstan and a few minutes from Presidential Palace
  • Airport shuttle service available for a fee
As a guest of Five Seasons Almaty, you'll find tour/ticket assistance, a garden, and coffee/tea in common area. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Five Seasons Almaty also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking and valet parking are available.

Languages

Czech, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Five Seasons Almaty offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Five Seasons Almaty Hotel
Five Seasons Almaty Hotel
Five Seasons Almaty Almaty
Five Seasons Almaty Hotel Almaty

Five Seasons Almaty Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 32 reviews
Rating 8 - Good. 10 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

abdul

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Friendly staff and value for money
Stayed 4 nights in Dec 2024

10/10 Excellent

Pavel

Travelled with family
Liked: Staff & service, property conditions & facilities
Your staying will much depend on the next door neighbors. If you get a team of sport teenagers, your nights will be a nightmare and you will have to look for their coach to make them quiet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Manya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience at the property was great. The staff was helpful and courteous. The stay is high value with private room with attached bathroom at 11k tenge per night. There is a shared kitchen with utensils and amenities like stove, microwave, fridge. The room was basic and heated; great deal at this price. I found the room to be clean and spacious. There is 24 hr reception and I could easily checkin in the middle of the night. Wifi is also available. There is a mart nearby for basic stuff. They don't have hair dryer in room so you can borrow it from reception.
Stayed 5 nights in Oct 2024

10/10 Excellent

Aditya

Travelled with group
Liked: Cleanliness
Property is value for money, dont expect many facilities at this price, area surrounding the property consist of corporate buildings, departmental store and restaurants are near by it is 3km from city center
Stayed 2 nights in Oct 2024

4/10 Poor

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
Was surprised by the rudeness of the hosts.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value budget hotel
For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center). The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
Stayed 1 night in Aug 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely hard to beat price for $15 per night.
I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people. Breakfast was $2 USD. I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Stayed 2 nights in Jan 2020

4/10 Poor

Marlis, Boise

Disliked: Cleanliness, staff & service
Lots of cockroaches
The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much better than expected. The overall stay was really good. The people at the hotel are very nice and very helpful.
Stayed 8 nights in Jan 2019

10/10 Excellent

JinQuan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city centre
Great staff which provide good service. Good location and big rooms. Provided us with local SIM cards upon arrival.
Stayed 4 nights in Jun 2018

10/10 Excellent

Mahe, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is in the centre close to bus and metro r
The staff was helpful, The facilities are clean, good beds. Location is in the centre close to bus and metro routes. I recommend this hostel.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, welcoming staff, but I got assigned to a room with 3 single beds instead of a bedroom with a double bed. Works were undergoing on the staircase so it was a bit messy. No lift.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could stay longer.
Staff are consistently obliging and full of helpful suggestions. 5 Seasons is located in a safe area with bus connections to town.
Stayed 2 nights in Jul 2017

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super value hostel - genuine service care
The staff was extremely kind and helpful for my last-minute tourism needs (needed to find an affordable car/taxi to go to a mountain location within the hour). Yes, there were at some points local dogs barking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Goof location, good Wi-Fi, good value for your money, dorm room for 3 females with bathroom was large and nice. Commun spaces were confortable. The kitchen was very useful and the woman working there really helpful. She can also cook for you if you choose. The guy at the desk did great to help and was very friendly. Close to lots of buses to get anywhere in the city.

8/10 Good

tom

Liked: Cleanliness, property conditions & facilities
barking dogs but good value
Good value except for the barking dogs interrupting our sleep

6/10 Okay

Ted

Stayed 3 nights in Oct 2024

6/10 Okay

Wonseob

Travelled with group
Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

BAUYRZHAN

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отлично
Отличное место отдыха в конце дня. Не сказать, что в центре, но все близко. До БЦ НурлыТау 20 минут ходьбы. До Центрального Парка, рынка - 30 минут на такси. До КокТобе - 15 минут на такси. Неплохая кухня, внимательный и ответственный персонал.
Stayed 2 nights in Jun 2020

10/10 Excellent

Ulf, Wuppertal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer, nettes Personal. Ruhige Lage, dennoch sind alle wichtigen Orte schnell erreichbar.
Stayed 4 nights in Sep 2019

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Скромно, чисто и аккуратно
Скромная гостиница, скромная и цена - 7.000 тг/сутки. Однако номер порадовал относительной просторностью - думаю, около 40-45 кв.м. И главное - чистое и свежее постельное белье, в номере чистота. Санузел тоже чистый и удобный. На ресепшене меня встретил вежливый молодой человек, помог с челоданом. А также подсказал как сориентироваться в городе. Из минусов могу отметить лишь плохую звукопоглощаемость - постоянно слышала соседей. Но меня это не сильно беспокоило. Благодарю коллектив гостиницы за приятное пребывание. Рахмет!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Juyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 쩔음. 나쁘지 않음
가성비는 굉장히 좋음. 짧게 지내기는 좋음.
Stayed 1 night in Oct 2018

8/10 Good

なぶ, 日本

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの対応は良いです✨
家族で経営サレテルノデしょうか、言葉は分からずとも親切な対応が気持ちよかったです。 部屋は、ヒロクテいいのですが、壁と天井が薄いのか、足音が気になって仕方ありませんねした。でも、お値段がお安いので。 あと、部屋には電気ポットはありませんでした。
Stayed 3 nights in Sep 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mkt bra hostel
Mkt bra hostel, fräscht, stora rum och hjälpsam personal. Även billigt
Stayed 3 nights in Aug 2017