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Hotel Grand Voyage

4.0 star property

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Photo gallery for Hotel Grand Voyage

Lobby
Front of property – evening/night
Lobby
Suite, 1 Bedroom | Living area | LCD TV
Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
ul.Kurmangazy 93/1, (corner of ul. Seyfulina), Almaty, 050000
  • Almaty Opera House
    ‪2 min drive‬
  • Zenkov Cathedral
    ‪2 min drive‬
  • MEGA Park
    ‪3 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 22.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Grand Voyage

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Grand Voyage include complimentary wireless Internet access and a conference centre.
Hotel Grand Voyage offers 64 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower with a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

This Almaty hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Grand Voyage, you'll be within walking distance of Lermontov Russian Drama Theatre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Lermontov Russian Drama Theatre and St Nicholas Cathedral
  • Airport and ski shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Public spaces have free WiFi. You'll have access to the indoor pool at a partner property. Free self parking is available.

Hotel Grand Voyage has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Indoor pool (guest access)
  • Private wine tours

Family friendly

  • Access to nearby indoor pool
  • Children's games
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (581 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm LCD TV

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 3000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 5000 per vehicle (one-way)
  • Rollaway bed fee: KZT 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Grand Voyage offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Grand Voyage Almaty
Hotel Grand Voyage
Grand Voyage Almaty
Hotel Grand Voyage Hotel
Hotel Grand Voyage Almaty
Hotel Grand Voyage Hotel Almaty

Hotel Grand Voyage Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mehran
The staff were very friendly.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place at a competitive price.
Stayed 1 night in May 2018

8/10 Good

Aussy Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in April
Great staff and clean modern room. Help with taxi and restaurant
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
This is a good hotel on the whole. The room was very clean and kept that way and the hotel staff were friendly and attentive to our needs. A few small things that could have improved our stay: the food at breakfast wasn't great, the wifi kept cutting out (though it is apparently more reliable in the 'business centre') and our room was too warm without the air conditioning on – but the air conditioning was quite noisy. There's also a very strange set up in the breakfast room – a colossal sound system and huge screens showing a low-quality news channel (!) – which didn't exactly make us feel relaxed.
Stayed 9 nights in Sep 2017

6/10 Okay

Denis, Hallandale, United States of America

Liked: Cleanliness
No suites available.
Safe was not working, shower was broken, hairdryer was very poor.

6/10 Okay

Pawel

Liked: Cleanliness, property conditions & facilities, room comfort
not great area, no restaurant nor bar open

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel, value for money
The hotel is clean, new, they gave me lovely room with nice view, value for money, staff is extremely helpful and welcoming

10/10 Excellent

Sharofiddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
comfortable room, friendly staff, convenient location

10/10 Excellent

Sharofiddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for that price!
Hotel staff is friendly, very clean and comfortable room.

10/10 Excellent

Paul, The World

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Desk help.
Sultana at the front desk went above and beyond to answer my questions. I have been in hotels in over a thousand cities in 140 countries around the world and she was the best I have meet so far.

8/10 Good

Maksim

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Нормальный отель на пару ночей
Оформили ранний заезд, заселились без проблем в районе 6 утра, бронировали два одноместных номера. В моем номере не работал телевизор, до конца продувания его так и не включили. По выезду попросили повторно оплатить проживание, хотя все было оплачено по заезде. Хорошо, что у меня был чек, подтверждающий оплату.. Из за таких нюансов впечатление подпорчено, но в целом - нормально .
Stayed 2 nights in Dec 2021

6/10 Okay

Yahya

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Nov 2021

10/10 Excellent

BADER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

8/10 Good

Christiane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Einfaches Hotel
Einfaches Hotel, günstig und recht zentral. Zimmer sauber und ordentlich, Frühstück sehr einfach (begrenzte Auswahl, definitiv nicht frisch - Käse und Wurst bereits wellig und ausgetrocknet, mehrfach recycelt). Für den Preis und zum ausschließlich Übernachten okay.
Stayed 4 nights in Oct 2019

8/10 Good

Marat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Ting Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a clean and comfort hotel.The staff is very helpful.
Stayed 3 nights in Apr 2019

6/10 Okay

Eduardo

Liked: Cleanliness, room comfort
Hotel cl
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpfull. But I stayed in room 513 and the internet was unreachable.
Stayed 1 night in Mar 2019

10/10 Excellent

Tigran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший, комфортный, чистый, удобно расположенный отель с внимательным персоналом
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
I have tried several hotels in Almaty and think this is the best 4 star hotel with best service and best facilities. perfect for business travel. the only downside is that there is no food at the Hotel without the breakfast, but the hotel orders food from external restaurants and that is working good. The breakfast is good. The hotel are lucky to have some of the hotel staff who is working there and deliver a very good service. This is the main reason I use the hotel a lot.
Stayed 4 nights in Nov 2017

8/10 Good

Anders, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
good facilities and it seems quite new. very good service
Stayed 1 night in Oct 2017