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Royal Park Hotel Almaty

3.0 star property

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Photo gallery for Royal Park Hotel Almaty

Minibar, in-room safe, desk, soundproofing
Lobby sitting area
Minibar, in-room safe, desk, soundproofing
Library
Parking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Sholokhov St. 29, Almaty, 050011
  • MEGA Park
    ‪9 min drive‬
  • Almaty Cathedral
    ‪11 min drive‬
  • Almaty Zoo
    ‪12 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, soundproofing

Standard Single Room

  • Sleeps 3
  • 1 Single Bed

Similar properties

Exterior

Hotel Kazakhstan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (202)
The price is CHF 67
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel Kazakhstan

About this property

Royal Park Hotel Almaty

Almaty hotel in Turksib District with free airport shuttle and 24-hour front desk
This hotel features a restaurant, a bar/lounge and dry cleaning. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Royal Park Hotel Almaty offers 57 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Royal Park Hotel Almaty, you'll be close to Gabit Musrepov Kazakh Theatre for Children and Youth. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes by car from MEGA Park and 10 minutes from Gabit Musrepov Kazakh Theatre for Children and Youth
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Royal Park Hotel Almaty also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Almaty hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Royal Park Hotel Almaty has a restaurant on site.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: KZT 2,500 for adults and KZT 2,500 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately KZT 2500 for adults and from KZT 2500 for children
  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Royal Park Hotel Almaty offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Royal Park Hotel Almaty
Royal Park Almaty
Royal Park Hotel Almaty Hotel
Royal Park Hotel Almaty Almaty
Royal Park Hotel Almaty Hotel Almaty

Royal Park Hotel Almaty Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good hotel. Great value.
Stayed 2 nights in Oct 2024

8/10 Good

Ikrom, NEW YORK CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 20-30 mins drive away from Almaty International Airport. A bit far from the centre of Almaty but Yandex taxi is pretty accessible from the hotel and can easily get you around. Breakfast is great! AC works well during Summer months. People working at the reception are super helpful and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

D.BENJAMIN, mill valley

Liked: Cleanliness, staff & service, property conditions & facilities
if you want Almaty action - find a place in the upper city - but this hotel is just fine and a good value -
Stayed 1 night in Aug 2024

2/10 Terrible

Parshant Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is really garbage. Do not suggest this to anyone.
Stayed 4 nights in Aug 2024

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Checked in for a short airport layover. Desk clerk was not at all happy to greet us. She wanted to charge us t4000 per person for a ride to the airport. The room was stifiling hot, and running the AC it took hours for the room to cool down. Upon check out the same desk clerk, told us to "go sit on the couch, while we check out the room." We had already called for a ride, so we had to wait about 15 minutes. Once the clerk got the okay, that we hadn't stolen anything from the room, she simply waved us away, and said "you can leave now". The area around the hotel is in a sketchy area with people walking around, some in the shadows, or just sitting in cars. There is also a car wash next door, that is open really late and seems to be a hangout. We stayed there because the reviews were good, but I would not ever stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service
great staff the hotel is 20-25 minutes away from the city center
Stayed 3 nights in May 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable, helpful front desk
Very pleased with this hotel, so we came back when we retuened to Almaty. Very clean property. Rooms are beautiful and comfortable, with super clean comfortable bed. Wifi acceptable but could be improved. Front desk was extremely helpful with all needs. In a very nice neighborhood, and is located close to major train station, supermarket, major bus routes into city, and local parks. Will be happy to stay here again in the future.
Stayed 3 nights in Apr 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall
Good for a night. Next to a small mall with a supermarket. Relatively close to the airport. Restaurant is weak.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas, Colorado Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in at midnight was flawless. And check-out the same. Room was comfortable and quiet. Everything was very nice.
Stayed 1 night in Apr 2024

8/10 Good

Tuguldur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for airport transfer. Called hotel to notify late 1 AM check-in. Staff was helpful with late night check in. Hotel could work on reducing noise.

8/10 Good

Luis

Stayed 1 night in Jul 2022

8/10 Good

mounif

Liked: Amenities
It is good value for money but requires higher standards of cleanliness particularly at the reception. Also only one reception understands English.
Stayed 3 nights in Apr 2022

10/10 Excellent

Craig, turriff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in Mar 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Daniiar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service!!! Nice and clean, thank u for barmen
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

May, Sydney

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the service provided by Zhamalay. She's an intelligent young lady, very helpful in organizing a day trip for us. Also gave good suggestions on the dinner we had from the kitchen. Kitchen serve good food. Only downside is the location of the hotel, far from city centre but convenient for those travel by train to other countries as it's close to railway station
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good service convenient to airport and great price
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel especially at the reception is excellent. A person in particular that is a key to this hotel and a big asset is Zhamalay. She will do her best to make the client happy. My flight was late at night and I was able to do a late checking. My stay was a real plaisant. I wish only the hotel train the staff especially in the restaurant to learn English. Basic English is important to serve client. A need of an English Channel for the TV is important. I could not follow the news around the world during my whole stay.
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Courteous staff. Airport pick-up - all good
Stayed 1 night in Jan 2019

10/10 Excellent

Douglas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle driver was waiting with a sign at the airport. When you arrive at 4am, this is awesome! Hotel is clean & comfortable. Bed was great!
Stayed 1 night in Oct 2018

8/10 Good

BrijKishoreLodh, Bishkek

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast assortment was terrible. They provide only Soviet style fixed 3 varieties and you have to select one . Also the quantity is very insufficient.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location near airport.
Great staff and wonderful service. Close to airport. I suggest you book the taxi through the hotel as I had a taxi driver from airport take me very far from hotel. In the end it would have been cheaper and faster to book the arrival taxi through hotel as it seems most taxi drivers do not know the hotel and cannot read English.