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Royal Tulip Almaty

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Tulip Almaty

Lobby
Front of property – evening/night
Ballroom
Indoor pool
Fitness facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Spa
    Spa

Explore the area

Map
M. Ospanov Street 401-2, Almaty, 050020
  • Dostyk Plaza
    4 min drive
  • National Museum of Kazakhstan
    6 min drive
  • Almaty Tower
    7 min drive
  • Almaty (ALA-Almaty Intl.)
    31 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Terrace, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Executive Suite, Multiple Beds

  • 128 sq m
  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Presidential Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Similar properties

Pool

Novotel Almaty City Center

Pool
Spa
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (113)
The price is CHF 187
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Novotel Almaty City Center

About this property

Royal Tulip Almaty

Luxury Almaty hotel in Medeu District with 4 restaurants
This hotel features 4 restaurants, a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a health club and a bar/lounge. Housekeeping is available on request.
Royal Tulip Almaty offers 165 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision.
During your stay at Royal Tulip Almaty, you'll be close to Almaty Tower. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 4 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to facials, massages or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Dostyk Plaza and 7 minutes from Shymbulak Ski Resort
  • Airport shuttle service available for a fee
Royal Tulip Almaty offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A nightclub, a hot tub, and a sauna are also featured at the luxury Royal Tulip Almaty. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Almaty hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. An additional breakfast is available daily for a fee.
Royal Cafe – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Royal Cafe

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 7900 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Royal Tulip Almaty offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Almaty Royal Tulip
Royal Tulip
Royal Tulip Almaty
Royal Tulip Hotel Almaty
Tulip Almaty
Tulip Royal
Royal Tulip Almaty Hotel Almaty
Royal Tulip Almaty Hotel
Royal Tulip Hotel
Royal Tulip Almaty Hotel
Royal Tulip Almaty Almaty
Royal Tulip Almaty Hotel Almaty

Royal Tulip Almaty Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 53 reviews" "
Rating 8 - Good. 18 out of 53 reviews" "
Rating 6 - Okay. 0 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 4 out of 53 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

aditya kumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We dint stay at the property.. the hotel was in a very bad shape.. it happened to be a scam by rating it as a 5 star hotel..rooms were smelling bad of toilet and there was no one to attend as st the reception.. we tried calling your helpline number but couldn’t reach through.. would like to have a refund as we dint stay there
Stayed 2 nights in Jun 2024

8/10 Good

M.A. Cassandra, silver Spring

Stayed 1 night in Nov 2022

10/10 Excellent

Vitaliy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My family was extremely impressed with hotel. Highly recommend!!
Stayed 2 nights in Sep 2022

10/10 Excellent

Tammy

Stayed 3 nights in Sep 2022

10/10 Excellent

Daniya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing expérience staying at the hotel. Professional and friendly staff, anazing cuisine, excellent breakfast if you want to pamper yourself with great view, anenitues, grounds and location, this is an exceptional option. My family ftom Canada was adored with the servuce, staff, quality of food and amenities.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ibrahim

Stayed 1 night in Aug 2022

10/10 Excellent

madina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay in Almaty. Closer to mountains, with a fresh air, nice landscaping, amazing view.
Stayed 3 nights in Aug 2022

10/10 Excellent

Vinay

Stayed 4 nights in Aug 2022

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning beautiful, spotlessly clean, and comfortable. The bed was amazing, I had the best sleep on that mattress!
Stayed 3 nights in Jun 2022

8/10 Good

Farid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and very beautiful locations, big rooms and nice breakfast The pool was not so clean.
Stayed 2 nights in May 2022

10/10 Excellent

Wessam w

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2021

10/10 Excellent

Elina

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in ROYAL TULIP, the best hotel in Almaty! We highly recommend this hotel to everyone for a leisure and business trip. Nice interior and extremely friendly reception. The property has spacious bright rooms with a balcony and high ceilings, solid clean furniture, high quality bedding and daily changed no matter, huge bathroom ideal cleaned, excellent service, friendly staff. This is not the first time we stay, lived for several weeks and never had any disappointments. We tried once the Ritz Carlton Almaty, but doesn't even close to 5 stars. Also be careful with the hotel nearby “Donatello”, on Expedia rating says 5 stars, in reality 3 stars maximum and very dirty. “Royal Tulip” ONLY - is the best 5 stars hotel in Almaty!
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice
This is an incredibly beautiful hotel. Our room was nice - bed was OK, the carpet was pretty stained. The cigarette smoke of the room below us came through the ventilation system.
Stayed 4 nights in Jun 2021

8/10 Good

ENG CHIONG

Stayed 2 nights in Feb 2020

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, fab facilities including spa. Very clean and quiet, had a superb sleep without any noise from the rest of the hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mark
Exceptional hotel and service for reasonable price. I’d love to stay longer.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Everyone was nice !!! Great service, good food Very punctual and polite
Stayed 4 nights in Jan 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break + Wedding
I have thoroughly enjoyed my stay at the hotel. The staff were very friendly and helpful. Breakfast was excellent and very high quality of everything but I must admit that it does get a little boring after 3 nights of staying there. It could use some larger selection of items.
Stayed 3 nights in Oct 2018

8/10 Good

Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果有车可以考虑
除了位置有点偏以外都很好
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely large rooms, few restaurant options both in hotel and in area

8/10 Good

Reuben, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but a bit far from city centre
Very nice hotel, the food was good but a bit on the expensive side. There is a couple of really nice restaurants within 2 mins walk distance of the hotel so they came in very handy. Regarding the room it was mainly good the only problems were that the hot water took very long to come through to the shower and the shower drain was constantly getting blocked.

2/10 Terrible

Igor, Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend this hotel to anybody!!! Horrible

2/10 Terrible

Will, Houston, TX

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible 5* hotel
Air conditioning was not working for the entire stay and they didn't even try to fix it. The temperature in the room was about 30 Degrees Celcius. The room was booked for two people but towels were available for one. We had to call and ask for the iron and ironing board twice. In the restaurant the waiter helped us to the table and disappeared, so we had to wait for 15 minutes to get a menu., which happened to be only available in Russian. When we finally made our order everything was delivered at the same time as we asked. The waiter never came back again. No napkins or extra plates were served, so we had to get them ourselves. After getting fed up waiting for the bill, I finally went to the bar to find the entire staff watching videos on the waiters phone. Not even close to what we were hoping for on our stay durring our wedding.