The Plaza Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Plaza Hotel

Exterior
Reception
Minibar, in-room safe, individually furnished, desk
Terrace/patio
Plasma TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
215/120 Kozhamkulov str./ K. Batyr str., Almaty
  • St Nicholas Cathedral
    14 min walk
  • Almaty Central Stadium
    4 min drive
  • Almaty Opera House
    4 min drive
  • Almaty (ALA-Almaty Intl.)
    36 min drive

Room options

Standard Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Plaza Hotel

Riverwalk Almaty hotel in Almaly District with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
The Plaza Hotel offers 60 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation includes day beds. Plasma televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the overall property condition at The Plaza Hotel. During your stay, you'll be within walking distance of St Nicholas Cathedral. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of St Nicholas Cathedral and Auezov Kazakh Drama Theatre
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1206 square feet (112 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly The Plaza Hotel. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of The Plaza Hotel was completed in May 2022.

This 4-star Almaty hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
The Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,206 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 8500 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 5000 for adults and from KZT 5000 for children
  • Airport shuttle fee: KZT 10000.00 per room (one-way)
  • Airport shuttle fee per child: KZT 10000.00 (one-way), (up to 14 years old)
  • Rollaway bed fee: KZT 8500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Plaza Hotel Almaty
Plaza Almaty
The Plaza Hotel Hotel
The Plaza Hotel Almaty
The Plaza Hotel Hotel Almaty

The Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Stayed 2 nights in Jul 2024

10/10 Excellent

Isaak

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place, very friendly people good food
Stayed 7 nights in Jul 2024

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, good breakfast.
Stayed 3 nights in Jun 2024

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2023

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great rooms, fabulous breakfast, good location. Friendly helpful staff.
Stayed 3 nights in May 2023

10/10 Excellent

Elizaveta

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
hotel is nice and clean. Service is fast.
Stayed 3 nights in Mar 2023

10/10 Excellent

Yekaterina

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and clean & spacious rooms!! Highly recommend!!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very central and nice and quiet of an evening, will stay here again.
Stayed 9 nights in Oct 2019

8/10 Good

NZ, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Plaza Hotel. Staffs at the reception were very helpful and cheerful. We are very impressed by the work of the housekeeping team. They did a very good job in keeping our junior suite clean and tidy. The location is slightly off the main attraction but it has the most beautiful view of the mountains and the perfect sunrise. We highly recommend visitors to stay at Plaza Hotel. Thank you for having us in Almaty, Kazakhstan.
Stayed 7 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best hotel stays of my 2019, which includes a couple dozen places. I cannot comment on other hotels in Almaty, but you really cannot go wrong with this hotel. The breakfast, the rooms, and the members of the staff are all delightful.
Stayed 3 nights in May 2019

8/10 Good

Fs, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Property’ location is out of main area, but very quiet place.
Stayed 3 nights in Apr 2019

10/10 Excellent

Egor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a sauna.
Every time I travel to Kazakhstan I take this hotel. There is a free sauna, a great way of relaxing before the busy day.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Darkhan, Aktobe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and very clean! Worth its money!!!!!!!!!!!!!!
Stayed 2 nights in Nov 2018

8/10 Good

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel. Good breakfast, nice bar with all kinds of sweets and snacks. Top sauna free of charge. Highly recommmended
Stayed 5 nights in Jan 2018

8/10 Good

scK

Liked: Cleanliness, staff & service, room comfort
good location and new facilities
it was really new hotel, which opened a few months ago...Hotel facilities are optimum for 4-star level hotels
Stayed 3 nights in Aug 2017

8/10 Good

Beomgeun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ersan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Olena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all stay was good. hotel is clean, nice receptionists location is good.
Stayed 3 nights in Mar 2024

4/10 Poor

Alexander

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ein Alptraum, nicht zu empfehlen
mir hat das Hotel aus folgenden Gründen nicht gefallen: 1) sehr laut. Durch die Fenster hört man stark befahrene Strasse, sodass man nich ruhig schlafen kann 2) sehr unbequemen Betten 3) unfreundliches und schlecht ausgebildetes Personal 4) am Frühstück waren Spiegeleier kalt serviert 5) Das Dessert im Bar war nicht frisch und überteuert 6) Ausstattung abgenutzt und nicht zeitgemäß 7) keine stabile Interbetverbindung Egal ob geschäftlich oder urlaubsmsmäßig unterwegs ist, hier bekommt man keine Erholung, sondern nur Ärger
Stayed 6 nights in Feb 2024

8/10 Good

Önder Berkehan

Stayed 2 nights in Nov 2023

10/10 Excellent

Sergej

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 7 nights in Mar 2023