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Viejas Casino & Willows Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Seasonal outdoor pool, pool cabanas (surcharge)
Property grounds
Bowling
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    1 min walk
  • Ginger Noodle Bar
    1 min walk
  • Arnele Avenue Station
    21 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    38 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel) | Premium bedding, pillow-top beds, in-room safe, desk

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel) | Premium bedding, pillow-top beds, in-room safe, desk

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

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Front of property – evening/night

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4.6 out of 5, Wonderful, (1000)
The price is CHF 214
for 1 night
includes taxes & fees
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About this property

Viejas Casino & Willows Hotel

Adults-only resort with 4 restaurants and full-service spa
This resort features 4 restaurants, a full-service spa and a casino. Free wired Internet in public areas is provided, as well as free valet parking, a free area shuttle and a free casino shuttle. Other amenities include 2 bars/lounges, a 24-hour fitness centre and 2 coffee shops/cafes. Housekeeping is available on request.
Viejas Casino & Willows Hotel offers 237 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the resort include a steam room, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the room service at Viejas Casino & Willows Hotel. During your stay, you're just a quick walk from Viejas Casino. You'll find features such as free valet parking, a free area shuttle and free wired Internet.
  • Free wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine at The Cafe, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with manicures and pedicures, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Viejas Casino and Viejas Outlet Center
  • Free local-area, shopping centre and casino shuttle service
Viejas Casino & Willows Hotel offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

For a fee, guests can enjoy a full breakfast daily from 4:00 AM to 1:00 PM.
The Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner.
Grove Steakhouse – This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar – This restaurant specialises in Asian cuisine. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square feet of space)
  • Concerts/live shows
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 05 November to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

  • The seasonal pool will open on 15 May and close on 03 December.
  • Pool access available from 10:00 AM to 6:00 PM
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1003 reviews" "
Rating 8 - Good. 187 out of 1003 reviews" "
Rating 6 - Okay. 73 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

NORMA, CHULA VISTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the new renovations.
Stayed 1 night in Sep 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Neil, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here!
Stayed 1 night in Sep 2024

10/10 Excellent

silvia, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable spacious. The staff was incredibly helpful and courteous. Overall a great experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing! The bed and pillows were the best! Room service food was delicious! Very friendly staff!
Stayed 1 night in Sep 2024

8/10 Good

LaTanya, North Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bummer that we couldnt use th le pool. We drove all the way from San Diefo with 100 degree weather and got caught in a thunderstorm warning that caused us not to be able to use the pool , which is the main reason we went there.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location and value
Stayed 1 night in Sep 2024

8/10 Good

rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room clean but very small for over $300, called and asked for more towels, never showed up.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Staff & service
The price for the quality of the room does not match.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my trip. Nothing needs to be changed.
Stayed 1 night in Sep 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Luciano

Stayed 2 nights in Sep 2024

10/10 Excellent

Armida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Love The Cocert Venue
Stayed 1 night in Aug 2024

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is literally my favorite place to stay & play!! From the moment you enter you feel very welcomed and relaxed. The staff are always smiling and willing to help with anything you might need. I love the dining and gaming options available as well. The rooms are always spotless and the beds are actually comfortable. If you’ve never stayed do yourself a favor book asap!!
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shopping outlets across the street
Stayed 1 night in Aug 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay large casino fun fun fun pizza was great room was clean staff super friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Julie, Quail Valley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great casino and hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time.
Stayed 1 night in Aug 2024

10/10 Excellent

Melitta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 1 night in Aug 2024

8/10 Good

Kye

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024