Sleep Inn & Suites West Medical Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn & Suites West Medical Center

Exterior
Free daily buffet breakfast
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, iron/ironing board
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
6915 I-40 W, Amarillo, TX, 79106
  • Westgate Mall
    12 min walk
  • Baptist St. Anthony's Health Care System
    3 min drive
  • Pizza Hut
    1 min walk
  • Amarillo, TX (TDW-Tradewind)
    10 min drive

Room options

Suite, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 66 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sleep Inn & Suites West Medical Center

Hotel with free breakfast, near Westgate Mall
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front desk safe and a banquet hall are on-site.
Sleep Inn & Suites West Medical Center offers 63 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This Amarillo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Sleep Inn & Suites West Medical Center. During your stay, you'll be within walking distance of Westgate Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 12 minutes by foot from Westgate Mall and a 3-minute drive from Baptist St. Anthony's Health Care System
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Sleep Inn & Suites West Medical Center also features a 24-hour fitness centre, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Amarillo hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Amarillo
Sleep Inn Hotel Amarillo
Sleep Hotel Amarillo
Sleep Inn And Suites
Sleep Inn Suites Amarillo
Sleep Inn & Suites West Medical Center Hotel
Sleep Inn & Suites West Medical Center Amarillo
Sleep Inn & Suites West Medical Center Hotel Amarillo

Sleep Inn & Suites West Medical Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 110 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 3 nights in Jul 2024

10/10 Excellent

sue

Travelled with family
Liked: Amenities
Good place to rest our bodies, beds were comfortable, quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Excellent service. Friendly staff. Clean room
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

victor

Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

clark

Travelled with partner
getting dated.
Stayed 1 night in Aug 2024

2/10 Terrible

mary

Travelled with family
Disliked: Staff & service
The entrance was extremely dark upon arrival. We arrived late, 11:30 pm and we felt unsafe leaving our car in the darkness and entering a dark foyer and lobby. Very uninviting and depressing. Gentelman behind the counter was unfriendly and uninviting. Made me uncomfortable.
Stayed 1 night in Aug 2024

8/10 Good

Laurelee

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kennedy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I’m sorry to write this but the truth must be told. My brother and I checked in at the hotel and upon arriving at the hotel entrance, we got hit with a terrible sewage smell. We immediately asked where the smell was coming from and we were told that it was from the drainage and that the city of Amarillo had been notified about it. The lady who checked us in said that we wont smell it once we’re in our rooms but that wasn’t true when we went in our room. You could still smell it. The room was alright but had an old carpet torn carpet, old lamps and everything else was old. Anyway, we ended up checking out were told that we would get our full refund. The website makes the hotel and the rooms appear all new and clean but that’s not the reality.
Stayed 2 nights in Aug 2024

6/10 Okay

Dean

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Gabriel

Travelled with family, Business traveller
Disliked: Cleanliness
Cockroachs
Stayed 5 nights in Aug 2024

10/10 Excellent

Juniper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Card key reader
The state was good. The room is cleaning comfortable, but there was problems with the key reader on the doors. Had to go back many times to get the card key reprogrammed
Stayed 3 nights in Aug 2024

4/10 Poor

Kristin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Major sewage issue smell in the lobby that went through out the building. The staff was great, and the hotel was clean overall, the but smell was over powering. The Lysol spray didn’t cover up the smell.
Stayed 1 night in Aug 2024

10/10 Excellent

Norbert

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A Little TLC
Room key took numerous tries electronically to open the door, every day. Rust in the bathtub at the drain, cover on the a/c broken, daylight curtain very difficult to open/close, hair dryer holder broken and fell into sink (i did not use the hair dryer, lightly bumped it when shaving), could not print me a copy of my bill, said they would email it to me but still have not received it. Personnel were all very courteous and quick to respond to anything I asked or required. Pool was not working, hot tub was not working.
Stayed 4 nights in Aug 2024

6/10 Okay

Phillip M

Stayed 1 night in Aug 2024

8/10 Good

Dawlele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Sleep Inn
One night stay on the way to Colorado from Houston. Staff are friendly. Breakfast is delicious and many items to choose.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value
This hotel was an amazing price for the quality! The bed was so so comfortable! The staff was so friendly and kind! Breakfast had a great selection. Did I mention the wonderful staff?? Every staff member we encountered was helpful and went out of their way to make sure we were comfortable.
Stayed 1 night in Jul 2024

6/10 Okay

walter

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Gordon

Business traveller
Disliked: Cleanliness, staff & service
Gordon
When we arrived, (after we had paid online) 1. We were told the pool and hot tub could not be used due to some rule for handicap access( we are not handicapped) 2. There was a horrible for of sewerage in the hallways and a horrendous nauseous smell of cat box in our room 3. When we tried to call the front desk, we discovered the phone DID NOT WORK at all 4. The odor of ‘cats’ was so BAD that it awoke us all night and made us sick to our stomachs ( we love cats but…) 5. When we spoke to manager in the morning, he told us he was sorry but could not refund our $ . 6. The manager told us to call Hotels.com and we did- but only reached a ‘Bot’ and no satisfaction could or would be given Fundamentally the motel is beautiful to look at, the rooms seemed clean, and the beds were luscious- BUT no pool or hot tub, plumbing issues, rank, nasty smells and non-working phones RUINED OUR STAY * We need and deserve a refund
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath room floor was not clean near door.
Stayed 1 night in Jul 2024