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Kawilal Hotel

3.5 star property

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Photo gallery for Kawilal Hotel

Indoor pool, outdoor pool, pool loungers
Balcony
Exterior
Superior Double Room | Premium bedding, minibar, in-room safe, desk
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Breakfast included
  • Room service

Explore the area

Map
Avenida Puente de la Gloria, Riveras del Río Michatoya, Amatitlan, Guatemala, 1063
  • Teleferico de Amatitlan
    ‪10 min drive‬
  • Casa Santo Domingo Museum
    ‪31 min drive‬
  • Antigua Guatemala Cathedral
    ‪37 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, desk

Double Room

  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Kawilal Hotel

Hotel in Amatitlan with full-service spa and free breakfast
A full-service spa, an indoor pool and an outdoor pool are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, a bar/lounge and a sauna are on-site.
Kawilal Hotel offers 18 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Amatitlan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily. There are 4 hot springs on site.
During your stay at Kawilal Hotel, you'll be close to Teleférico. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy Fusion cuisine and garden views while dining at Las Mengalas
  • Take a swim in the indoor and outdoor pools
  • Indulge with body scrubs, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • 8 minutes by car from Teleférico and 10 minutes from Teleferico de Amatitlan
  • Airport shuttle service available for a fee
Kawilal Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a sauna, and tour/ticket assistance are also featured at the business-friendly Kawilal Hotel. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3.5-star Amatitlan hotel.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11 AM.
Las Mengalas – Overlooking the pool and garden, this restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Mengalas

Things to do

  • 4 hot springs
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • 4 hot springs
  • Body scrubs
  • Facials
  • Hot springs water temperature - 41 ºC
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kawilal
Kawilal
Kawilal Amatitlan
Kawilal Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel Amatitlan

Kawilal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 127 reviews
Rating 8 - Good. 30 out of 127 reviews
Rating 6 - Okay. 6 out of 127 reviews
Rating 4 - Poor. 1 out of 127 reviews
Rating 2 - Terrible. 6 out of 127 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Edwin A Nolasco

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked that it was clean and very friendly staff. We didn’t like the noise, not noise resistance room and the worst no AC!! It was hot and humid inside!
Stayed 8 nights in Aug 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff from the restaurant, as well as the st Teresita staff was amazing except for the reception at the hotel and the scheduling staff, Vanessa did a horrible job to make my service schedule and made everyone in the property to remake the schedule and had to stay on a longer hours to accommodate me and my mother so we could have the services as should. Also please make sure to have it offer a different menus of prices for Third party vendors such as booking with Expedia so there are no misunderstanding or False advertising and overcharges at the counter as it happen to me so the client can have a better way to organize and have the correct budget without surprises! Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

??

Stayed 1 night in May 2024

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory and looking forward to coming back.. excellent treatment.
Stayed 1 night in May 2024

10/10 Excellent

Edwin E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yoo

Stayed 1 night in Feb 2024

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024

8/10 Good

Joong Min

Stayed 1 night in Jan 2024

6/10 Okay

J Shane

Stayed 1 night in Jan 2024

8/10 Good

SEUNGIL, MIXCO

Stayed 2 nights in Dec 2023

8/10 Good

Edgar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good people, good service
Stayed 2 nights in Apr 2023

10/10 Excellent

Lucrecia

Stayed 2 nights in Apr 2023

2/10 Terrible

DU HWAN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Fue una experiencia malísima, habitación lleno de zancudos. cama también todo húmedo. Nos decimimos salir 8pm
Stayed 1 night in Jul 2022

10/10 Excellent

Bayron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Rosemarie, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and nature all in one
Stayed 1 night in Aug 2022

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es lindo y pequeño, ideal para ir en pareja. Se encuentra en medio de Amatitlán, el día que nos quedamos había fiesta en la calle de enfrente y se escuchó la música hasta el amanecer.
Stayed 1 night in Jul 2022

8/10 Good

Johnell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kawilal
The hotel was nice only downside they didnt have much for us to eat, we are plant based. Besides that everyone was nice and the service was good. I liked the hot springs pool and my chiro massage was nice at the spa.
Stayed 5 nights in May 2022

2/10 Terrible

Amber

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Never again
My friend chose this hotel specifically for the thermal spa at Santa Teresita. It directs you to kawilal but everything is additional and added on. My friend didn’t read the previous reviews either or else we would’ve avoided this at all costs. Restaurant options weren’t great. The hotel is in the middle of a toxic industrial area that looks like a slum. There is NO air conditioning in the room and the room is super humid. The road noise is deafening and noise from the town is deafening. The website says services in English and Spanish - they’re only in Spanish. This was frustrating because I don’t get paid to be a translator and I don’t want to have to act as a go between. There’s no information about services or where. The maps are confusing. One positive thing is the room was clean but whatever they use to clean the floor causes a film that I almost slid and fell on three times. Even more dangerous when getting out of the shower. The restaurant staff was nice. ZERO communication that while breakfast is included YOU HAVE TO PAY FOR DRINKS WITH YOUR BREAKFAST. Why not be upfront about this? Positive note, I asked for express laundry service and it came back quick for a good price. I’ll never stay here again. We opted to lose the night stay and drive back to antigua in traffic to spend the evening there where it was much quieter and comfortable…
Stayed 2 nights in Apr 2022

10/10 Excellent

Mabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable. Staff was very friendly. Great food.
Stayed 1 night in Feb 2022

10/10 Excellent

Nancy, Minneapolis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a beautiful area, ringed by mountains. The landscaping they did was beautfiul. Our room was large and lovely with a private balcony to enjoy the views. The restaurant provided lots of space between guests so felt COVID-safe. Had wonderfu massages. Would highly recommend.
Stayed 1 night in Feb 2022

10/10 Excellent

Roslinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room and all the property very clean, very professional and friendly staff, their food menu is good for a person that stays for one or two days the food is delicious but there is no much variety in the menu if you stay for more than 2 days in the hotel. I will recommend this place i will come back soon, the Sauna and massage are excellent.
Stayed 3 nights in Dec 2021

10/10 Excellent

Mariah E

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stay here if you can!!
Absolutely incredible!
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environmental Spa Hotel
The hotel is well designed and the amenities like the spa services with thermal baths, massages, etc. were very nice.
Stayed 1 night in Jan 2021

10/10 Excellent

Alex, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la arquitectura y la abundante vegetación, así como el buen servicio
Stayed 1 night in Dec 2020