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Swiss-Belhotel Ambon

4.0 star property

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Photo gallery for Swiss-Belhotel Ambon

Couples treatment room(s), hot tub, body treatments, aromatherapy
Bar (on property)
Suite | Minibar, in-room safe, desk, free cots/infant beds
Lounge
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jl. Benteng Kapaha, Ambon, Maluku, 97124
  • Maranatha Cathedral
    ‪4 min walk‬
  • Maranatha Church of Ambon
    ‪4 min walk‬
  • Francis Xavier Cathedral
    ‪5 min walk‬
  • Ambon (AMQ-Pattimura)
    ‪39 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cots/infant beds

Superior Room

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, free cots/infant beds

Grand Deluxe

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, free cots/infant beds

Deluxe Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Minibar, in-room safe, desk, free cots/infant beds

Grand Deluxe Twin Room

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room | Minibar, in-room safe, desk, free cots/infant beds

Superior Deluxe Twin Room

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free cots/infant beds

Junior Suite

  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free cots/infant beds

Deluxe Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, free cots/infant beds

Suite

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, free cots/infant beds

Presidential Suite

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free cots/infant beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room Non Smoking

View from property

Grand Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Deluxe Twin Room Non Smoking

Minibar, in-room safe, desk, free cots/infant beds

Superior Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Deluxe Double Room Non smoking

Bathroom | Shower, hair dryer, slippers, towels

Superior Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Double Room

Interior

Grand Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Hotel Santika Premiere Ambon

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (15)
The price is CHF 64
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Hotel Santika Premiere Ambon

About this property

Swiss-Belhotel Ambon

Hotel in Ambon with full-service spa and 24-hour front desk
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service and a business centre are on-site.
Swiss-Belhotel Ambon offers 111 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Swiss-Belhotel Ambon, you're just a quick walk from Maranatha Cathedral. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Swiss-Cafe
  • Indulge with massages, body wraps or aromatherapy at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Maranatha Cathedral and 4 minutes on foot from Maranatha Church of Ambon
  • Airport shuttle service available for a fee
Swiss-Belhotel Ambon offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. A terrace, an arcade/games room, and multilingual staff are also featured at the business-friendly Swiss-Belhotel Ambon. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ambon hotel.

Swiss-Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lucipara Lounge Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, German, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lucipara Lounge Bar
  • Swiss-Cafe

Things to do

  • Arcade/game room
  • Full-service spa

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Swiss-Belhotel Ambon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Swiss-Belhotel Ambon
Swiss-Belhotel Hotel Ambon
Swiss-Belhotel Ambon Maluku Islands
Swiss-Belhotel Ambon Hotel

Swiss-Belhotel Ambon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 65 reviews
Rating 8 - Good. 22 out of 65 reviews
Rating 6 - Okay. 12 out of 65 reviews
Rating 4 - Poor. 8 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were clean and staff was eager to help even though most lacked English. This meant that staff might answer questions without really understanding what was being asked.. The area looked rough but I felt safe visiting an all-night at 0300; I did travel by taxi.
Stayed 1 night in May 2023

10/10 Excellent

david j.

Stayed 1 night in May 2023

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

piradee

Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

2/10 Terrible

Alessia

Stayed 1 night in May 2022

10/10 Excellent

Marthen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all. Did have trouble contacting hotel for transportation from airport ( never was able to arrange it).
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

SeaRover

Liked: Cleanliness, property conditions & facilities, room comfort
We've reserved vans transfer from airport to hotel IDR300,000/car. We stop on the way to drop our equipment approx' 30 min'. The hotel's staff will charge us IDR1,000,000/van. I ask to see hotels' manager. Price going down to IDR175,000./van (we hire 2 vans) Except this guy, all staffs very good. Love morning with BF. If we limited area only in Ambon. This hotel is 5 stars.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2019

4/10 Poor

Hugh, Austrsila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower head was faulty. Water temperature changed wildly. Toaster machine at breakfast buffet was ancient and faulty. Room door needed to be slammed to ensure locking.
Stayed 2 nights in Oct 2018

8/10 Good

S A

Liked: Cleanliness, property conditions & facilities, room comfort
Ok as transit hotel
Ok as transit hotel, nice breakfast buffet. Slow front desk service.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend to relax.
We've stayed in this hotel on previous occasions and we must say that's always a pleasure to stay here. Staff always goes extra mile to help you, we don't mind if there's some stains in the carpets or if there's some scratchs on the furniture. Bed is superbely comfortable and breakfast is very rich. I've mention the fact that I don't like instant coffee and staff provide me with a very smooth double espresso. Thank you very much to everyone during our stay.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is ok: it's clean and the rooms are of a big size. I tried the gym: it's not great and the AC was not working so I was boiling. On the overall however all went well.
Stayed 1 night in Sep 2017

4/10 Poor

Sebastien

Disliked: Property conditions & facilities, room comfort
Basic for temporary stay
Ambon is very basic, and so is this "best hotel" there... Even if the island is quite remote and city small, still disappointed by the room and hotel condition in general. Bathroom is super basic and just beside the entrance door. Shower is without much protection and thus water splashing everywhere in bathroom and entrance area. Room is small, but was quiet and bed relatively comfy. I guess good enough for few days of

10/10 Excellent

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Nice to stay

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good location
Good place to stay

6/10 Okay

Verified traveller

6/10 Okay

Mehd

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissappointed and not satisfied with the service

6/10 Okay

Troy

Liked: Cleanliness, room comfort
Comfortable hotel near center of Ambon
The hotel is nicely located in Ambon near shopping. The room was clean and spacious. Service was friendly, but not overly attentive.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
we had to wait over two hours to be checked in and I was given the same room as the one I initially turned down!