DoubleTree by Hilton Napa Valley - American Canyon

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Napa Valley - American Canyon

Exterior
Lobby
Meeting facility
Premium bedding, down duvets, in-room safe, desk
Outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
3600 Broadway St, Hwy 29, American Canyon, CA, 94503
  • Eagle Vines Golf Club
    5 min drive
  • Solano County Fairgrounds
    6 min drive
  • Six Flags Discovery Kingdom
    10 min drive
  • Napa, CA (APC-Napa Valley)
    7 min drive

Room options

Two Queen Beds, Non-Smoking, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Napa Valley - American Canyon

Art Deco hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
DoubleTree by Hilton Napa Valley - American Canyon offers 132 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Napa Valley - American Canyon. During your stay, you'll be close to Veterans Memorial Dog Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Veterans Memorial Dog Park and 14 minutes from Napa Valley Wine Train
DoubleTree by Hilton Napa Valley - American Canyon offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Napa Valley - American Canyon. Self parking is free.

This Art Deco American Canyon hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10:00 AM.
Gaia Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaia Restaurant

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival. Guests are required to download the property's Hilton Honors mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hotel Napa
Hilton Napa
DoubleTree by Hilton Napa Valley American Canyon
DoubleTree by Hilton Napa Valley - American Canyon Hotel
DoubleTree by Hilton Hotel Spa Napa Valley American Canyon

DoubleTree by Hilton Napa Valley - American Canyon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1006 reviews" "
Rating 8 - Good. 245 out of 1006 reviews" "
Rating 6 - Okay. 161 out of 1006 reviews" "
Rating 4 - Poor. 127 out of 1006 reviews" "
Rating 2 - Terrible. 77 out of 1006 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Randal

Disliked: Cleanliness, staff & service, property conditions & facilities
Unpainted walls and damage
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Travelled with family and small children
Liked: Cleanliness, amenities
Best hotel I ever slept at
Stayed 1 night in Sep 2024

6/10 Okay

MARIA SUSAN, Vallejo

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jul 2024

8/10 Good

Mario

Stayed 2 nights in Aug 2024

6/10 Okay

Zhibiao

Liked: Staff & service
Disliked: Property conditions & facilities
Property is rusted, not in good condition as described
Stayed 1 night in Aug 2024

6/10 Okay

Vlad, Kirkland

Liked: Staff & service
Noisy and outdated
Stayed 1 night in Sep 2024

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff! Easy check in and very accommodating to our requests. Our room had a lovely view of the lagoon, complete with legit Napa grape vines with grapes growing on our patio. Breakfast was delicious. We’d stay here again in a heartbeat!
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice location very close to Nappa Valley
Stayed 1 night in Sep 2024

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Leena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
The property is run down, furniture in our room was banged up, seats were worn through. We didn’t expect it to be the fanciest place, but it just seems past its prime
Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was ok,battery in the smoke alarm went out at 1am causing a loud repetitive chirping, the front desk couldn’t fix it until the next day, so it caused a restless night for my family. To be fair, they offered to move us to a different room at 2am, which seemed like a worse idea.
Stayed 1 night in Aug 2024

8/10 Good

Joe

Travelled with partner
Location
Stayed 2 nights in Jul 2024

8/10 Good

Leyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel they are making it better but still needs a little more work
Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

Stayed 1 night in Aug 2024

6/10 Okay

Esmeralda

Travelled with family and small children
Liked: Staff & service, amenities
The room has a weird smell, sheets had obvious stains, the bathroom door wouldn't fully close (so the lock was basically useless), and there was a giant crack in the wall by the headboard of one of the beds. The staff was wonderful and very helpful, but the rooms could use some better upkeep.
Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Travelled with partner
Very nice staff and bar/restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Travelled with group
Liked: Staff & service
The door to the restroom did not close/open properly and continued to make a loud rubbing sound. Bathrooms look old and warn. Appeared to be drink marks on a wall. And curtains for whatever reason, had large stains.
Stayed 1 night in Aug 2024

6/10 Okay

Zachary

Business traveller
Liked: Staff & service, property conditions & facilities
Beautiful hotel
My stay overall was okay. Just a couple things that happened. When I initially entered the room I didn't have any towels to shower with. I asked somebody out in the hallway for a towels was never delivered. Any towels. Next morning left for work about 3:00 a.m. came back to my room. The food I had there was thrown away but the trash was left sitting in the trash cans. But luckily and very happily managed me. Did able to cop me a free meal there and I'm very thankful for that. Because food nowadays is very expensive. I asked again for towels for the room and again I was ignored. No towels were delivered to my room The ladies out in the hallway cleaning rooms. I was just looked at.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimba

Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Was only a way station for me. Left in the morning and came back at night to sleep. Did not have the room cleaned while I was there, no need. I would stay there again if/when my journeys bring me back to the area.
Stayed 4 nights in Jul 2024

4/10 Poor

Stacie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed
We got to the hotel, got our room on the second floor to find out the elevator was not working. Our room was very dated and not the cleanest place we have stayed for sure. On Sunday I tried to make a spa appointment (there are signs up boasting relaxation) to find out the spa is permanently closed. We tried to eat at the restaurant that has very limited hours. We tried to get ready to leave the hotel and had no water in the shower and only cold water in the sink.. we were told it was a leak and were offered a late checkout. Our bed was not comfortable and we wi not be staying here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024