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Holiday Inn Express & Suites Napa American Canyon by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Napa American Canyon by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Outdoor pool
Breakfast meal

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
5001 Main Street, American Canyon, CA, 94503
  • Chardonnay Golf Club
    ‪7 min drive‬
  • Six Flags Discovery Kingdom
    ‪10 min drive‬
  • Napa Valley Wine Train
    ‪14 min drive‬
  • Concord, CA (CCR-Buchanan Field)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Free WiFi
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The price is CHF 125
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includes taxes & fees
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About this property

Holiday Inn Express & Suites Napa American Canyon by IHG

Hotel in American Canyon with fitness centre and 24-hour front desk
An outdoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Napa American Canyon by IHG offers 101 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This American Canyon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Napa American Canyon by IHG. During your stay, you'll be close to Veterans Memorial Dog Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Veterans Memorial Dog Park and a few minutes from Eagle Vines Golf Club
  • Pets welcome for a fee
Holiday Inn Express & Suites Napa American Canyon by IHG offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Napa American Canyon by IHG. Self parking is free.

This American Canyon hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 57 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per stay
  • Cleaning deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 57 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

American Canyon Holiday Inn Express
Holiday Inn Express American Canyon
Holiday Inn Express Napa American Canyon Hotel
Holiday Inn Express Napa American Canyon
Holiday Inn Express Napa Hotel
Holiday Inn Express Napa Hotel American Canyon
Napa Holiday Inn Express
Holiday Inn Express Suites Napa American Canyon
Holiday Inn Express Suites Napa American Canyon
Holiday Inn Express Suites Napa American Canyon by IHG
Holiday Inn Express Suites Napa American Canyon an IHG Hotel
Holiday Inn Express & Suites Napa American Canyon by IHG Hotel

Holiday Inn Express & Suites Napa American Canyon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Edwin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Felt Unsafe

We were in Napa for a wedding it was a two-day stay. Everything was good and the location was close to several stores and a restaurant. Things were going well until the last day. My wife was about to enter the shower and a maintenance worker barged in the room no knocking he didn't announce himself and saw her naked. After hearing her scream, I confronted him, He said that the front desk sent him and didn't know that we were in the room. After calming my wife down we went to the front desk. They apologized and said that they forgot we were there. Two things came to mind can't make mistakes like this, how do you forget about your guest? The second thought is if there is an issue that needs attention why were we booked in that room? My wife is traumatized We are looking into this.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the convenience to Napa from there a quick 20 minute ride
Stayed 1 night in Feb 2025

10/10 Excellent

Manjula

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Feb 2025

8/10 Good

Sable

Liked: Staff & service
Disliked: Cleanliness, room comfort

I would avoid this hotel. Not very clean

I’ve stayed here once before and my previous experience was better. This time when I got to my room I found that my bathroom toilet seat was dirty and the bathroom smelled faintly like urine. I called the desk and the attendant came up and took photos. He told me that unfortunately since they were all booked up he couldn’t move me to another room. I asked if someone could come up and clean it and he said he would bring up some cleaning supplies. He came back a while later with Clorox wipes and Lysol spray and told me I had to do it. At the time I was like whatever that’s fine I just want a clean toilet seat, but writing this now I’m thinking wow, I had to clean my own hotel room toilet. He offered me a discount for the trouble but failed to mention that it was only going to apply to one night. I found this out on the morning of my check out. The new guy who was there said he saw the discount in my account and he would put it through but I had to call hotels.com to confirm on their end. This is when I found out that they were only discounting me for the night in question. I was disappointed but hotels.com offered me an additional credit and the woman who helped me was super nice. Overall I won’t stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Nate

Liked: Cleanliness
Fire alarm went off at midnight, false alarm but could not be shut off for 20 minutes
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Desiree

Stayed 1 night in Jan 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brittany De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!
Stayed 2 nights in Jan 2025

6/10 Okay

Sean, sacramento

Travelled with family
Liked: Staff & service
It’s decent a bit older & not too fancy comfortable & clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Karla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was awesome!
Stayed 5 nights in Jan 2025

10/10 Excellent

Vincent Paul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean place. great value.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Chrystal, Bakersfield

Stayed 1 night in Nov 2024

10/10 Excellent

Chrystal, Bakersfield

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here staff is always friendly and service is excellent!
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

8/10 Good

Blanca, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to like this property more than I did. It’s a little run down in the general areas but the rooms were still nice. The breakfast was surprisingly delicious. The first morning there was sausage patties, sausage links, bacon, scrambled eggs, potatoes, onions/peppers, biscuits, gravy, cinnamon rolls, pancakes, plus the usual continental breakfast stuff. Their coffee was not good but there was a Keurig in the room. Location was great as it was on the main road with plenty of restaurants around and Walmart just across the street.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

Reynaldo, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the complimentary cookies by the lobby
Stayed 5 nights in Nov 2024

10/10 Excellent

Mary, Wheeling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly and helpful staff, wonderful stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cameron

Liked: Amenities
Great
Stayed 3 nights in Dec 2024