Best Western Plus University Park Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus University Park Inn & Suites

Terrace/patio
Exterior
Lobby
Indoor pool, pool umbrellas
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
2500 University Blvd., Ames, IA, 50010
  • Reiman Gardens
    19 min walk
  • Jack Trice Stadium
    2 min drive
  • Stephens Auditorium
    3 min drive

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus University Park Inn & Suites

Hotel with free breakfast, near Iowa State University
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Best Western Plus University Park Inn & Suites offers 87 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Ames hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus University Park Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Reiman Gardens. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Iowa State University and a few minutes from Reiman Gardens
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus University Park Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus University Park Inn & Suites. Self parking is free.

This Ames hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 5:30 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 12 December 2024 to 1 October 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus University
Plus University Park & Suites
Best Western Plus University Park Ames
Best Western Plus University Park Inn & Suites Ames
Best Western Plus University Park Inn Ames
Best Western University Park
Best Western Ames
Ames Best Western
BEST WESTERN PLUS University Park Inn & Suites Ames, Iowa
Best Western Plus University Park Inn Suites
Best Western Plus University Park Inn & Suites Hotel
Best Western Plus University Park Inn & Suites Hotel Ames

Best Western Plus University Park Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 956 reviews" "
Rating 8 - Good. 294 out of 956 reviews" "
Rating 6 - Okay. 91 out of 956 reviews" "
Rating 4 - Poor. 33 out of 956 reviews" "
Rating 2 - Terrible. 21 out of 956 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, comfy bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberley

Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wendy, Dickinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

codi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very welcoming coming in to checking out. The breakfast was wonderful. I only had 2 complaints would be the pillows werent auper fluffy and the tv didnt have many channels.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Nice area
Stayed 1 night in Sep 2024

4/10 Poor

holly

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
One day of our stay the pool did not open due to us being told maintenance staff needed to check the levels and hadn't come in yet. The one day of our stay it did open, we got to the pool at 10am, no towels and they did not stock them. In our room our shower curtain was covered in dirt as if someone muddy took a shower and it never was cleaned. No housekeeping service in our room during our multiple day stay. Staff walking around on cell phones. Our door keep stopped working on our second night. We went to the front desk and rude customer service telling us its our own fault for keeping it in pocket. We didn't ask about fault or accuse anyone, only asked if room key could be reprogrammed.
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small town charm
This particular hotel is very convenient if you have to do anything Iowa State. It is in an area that does not have a lot of traffic and the staff is very accommodating. Breakfast is included and that is one of the main reasons I like to stay there.
Stayed 2 nights in Aug 2024

6/10 Okay

Richard, St. Louis Park

Travelled with family
Breakfast was very bad. Lobby TV was tuned to Fox News the entire time which was off-putting.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in Ames
This has been my go to hotel choice for Ames while my kid has been a student at ISU. Service is quick & friendly. Rooms are always clean. Beds are comfy. Workout room and pool areas are great. And the breakfast is always good. Highly recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Andrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room. Good hot breakfast with a nice variety of foods. Two minor negatives were a slightly uncomfortable bed and onky one towel left when we went to the pool. Desk never brought more. They might have been short-staffed with regard to not having ckean ones in time. Overall, we would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 1 night in Aug 2024

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Mitchell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandi

Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Amenities, property conditions & facilities
Well mantened, near university
Stayed 3 nights in Aug 2024

2/10 Terrible

Nancy

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

CRaig

Business traveller, Travelled with pets
3 stars all the way around. Nothing to complain about really. Perfect for a sleep breakfast and hit the road. On par with most other generic hotels by near ISU.
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good place stay if your coming into town for football, basketball, etc. It's less than 3 min from campus
Stayed 2 nights in Jul 2024

8/10 Good

Michael P

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was supposed be served until 10:00 by 9:30 everything had run out and nothing was refilled, but at 10:01, the property staff walked out of the kitchen with full plates of hot food.
Stayed 2 nights in Aug 2024

6/10 Okay

roberta

Travelled with family and small children
Liked: Cleanliness
The hotel was clean and the staff was nice. However, the night before check out, we noticed a water leak from the ceiling on the 1st floor. The next morning, when we got up and went to take a show, there was no water. The provided no warning they were turning the water off to fix the leak. The leak of course was not their fault. They should have communicated to people staying that they were going to be turning the water off to fix the problem. My daughter was in the shower and the water went off and she had shampoo in her hair. They should have warned people so that you could have either not showered or got it done before the water went off.
Stayed 2 nights in Aug 2024