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4.4 out of 5

"Good hotel, next to a coffeeshop if this is what you're looking for. Also beside a supermarket and the number 17 tram which takes you straight into ce ... " More

By a verified traveller on Fri 31 Jan 2020

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Small Triple Room (including free parking)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Double Room (Including free parking)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Small Family Room (including free parking)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Basic Double Room (Including free parking)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Twin Room (Including free parking)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Citiez Hotel Amsterdam. During your stay, you'll be connected to the convention centre and just a quick walk from Sloterpark and Sloterplas. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Enjoy a bite to eat at AllDayCafe, a café that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Sloterpark and Sloterplas and 5 minutes on foot from De Meervaart Theater
  • Airport and local-area shuttle service available for a fee

Citiez Hotel Amsterdam ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citiez Hotel Amsterdam

Everyone (22) Couples (7) Family (2)
5 out of 5
Good hotel, next to a coffeeshop if this is what you're looking for. Also beside a supermarket and the number 17 tram which takes you straight into central, these trams run every like 7 minutes until late evening. Nice helpful staff, clean rooms and the cafe downstairs is a nice space to relax before going to your room with refreshments . Would stay again :)

Posted by , from Scotland on 31 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Atila

Dear Guest, Thank you so much for leaving such a lovely review about the staff, it is always hugely motivating on our end to receive positive feedback about our team from our valued guests like you. We do hope to welcome you back again very soon for another great stay, and maybe to add a new chapter to your travel experiences! Kind regards,

3 out of 5

Posted by on 2 Jan 2020

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Comment from Hotel Management

3 Jan 2020 by Atila

Dear Guest, Thank you for you lovely review. We hope you had a wonderful time in Amsterdam and hope to see you again. Kind regards

3 out of 5

Posted by on 21 Nov 2019

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Comment from Hotel Management

22 Nov 2019 by Sandra Citiez Host

Hi, We hope that your time in Amsterdam was amazing and that you have enjoyed your stay with us. Kind regards

5 out of 5
Good size, clean rooms, only two criticisms, left our towels on bathroom floor to be replaced, they where taken but we had no clean replacements left and the hotel was further out of town than we expected.

Posted by on 31 May 2019

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Comment from Hotel Management

2 Jun 2019 by Monique

Dear, Thank you for your feedback. Sorry for the inconvenience concerning the towels. Still hope if you come back to Amsterdam that you will stay with us. Greetings, Monique

5 out of 5
Lovely hotel but two single beds pushed together which made the bed slightly uncomfortable as it easily spread apart. Beautiful hotel and lovely staff who meet your every need.

Posted by on 7 Sep 2018

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Comment from Hotel Management

9 Sep 2018 by Sandra Citiez Host

Hi, Good to hear that you have enjoyed your stay with us. Sorry that you were not completely satisfied about the beds but we hope that despite of this you have had a great holiday. Hopefully you have enjoyed our beautiful city very much and maybe we will see you again sometime. Kind regards

5 out of 5
Absolutely fantastic and exceeded our expectations. Staff were really friendly throughout Room was great, small as you'd expect (double bed touches both walls) but clean and comfortable with air conditioning allowing us to get some welcome relief from the 38 degree heatwave. Shower facilities were also comfortable and there was enough space to store our clothes for a 3 night stay and a safe for passports. Location was much better than expected on arrival, it seems to be in the middle of a shopping centre but a 2 minute walk and you're on the shore of a lake which was a lovely place for a relaxing drink. We hired bicycles from the hotel for 2 days of our stay and a nice cycle ride around the lake then thrive rembrandtpark and vondelpark into the city. (tram is also great with a tram stop just outside taking the #17 team straight into Amsterdam central station) Breakfast was also good with a modern cafe serving lovely croissants and pain au chocolat as well as fresh buns with cheese and cold meats. Would highly recommend for a comfortable stay in Amsterdam. (we asked if they had other locations in other cities as we loved our stay but unfortunately just Amsterdam atm!)

Posted by , from Exeter on 1 Aug 2018

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Comment from Hotel Management

7 Aug 2018 by Sandra Citiez Host

Dear Rich, Thank you so much for your nice comment. It makes us very happy to hear that you have had a great time with us. We will always do the best we can to make it an unforgettable stay for everyone. Good that you are very pleased about the area around the hotel. We hope that you will be back sometime!! Kind regards

5 out of 5
Great hotel, very friendly staff and clean rooms / reception area etc. 24 hour cafe which was a bonus, alongside air conditioning - much needed during the weather that we have! Laid back atmosphere. Breakfast was also good. Will book again when we return, thanks!

Posted by , from UK on 31 Jul 2018

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Comment from Hotel Management

2 Aug 2018 by Sandra Citiez Host

Dear Katie, It makes us very happy to hear that you have had a good stay with us. See you next time :) Kind regards

4 out of 5
I stayed at the hotel with my boyfriend for 4 nights and it was very pleasant. The staff was more than helpful and patient. They was more than happy to help with any questions and provided us with lots of information. The only downfall within the room is that the towels was a little rough and I would have liked the floor cleaned a little more, but this is nothing major. The room was small however had every thing you could need. The bed was very comfortable and the presentation was perfect. Room service did a lovely job and the room was always lovely to come back to. We never had breakfast so I make no comment on there food or dinning facilities. However all in all it was a very pleasant stay and I would definitely recommend staying here.

Posted by , from Kent on 16 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Sandra Citiez Host

Dear Amb, Thank you so much for your nice comment. It makes us so happy to hear that you have had a wonderful stay with us. We will always do the best we can to make it a great stay for all of our guests. We hope to see you back sometime! Kind regards

5 out of 5
Hotellin henkilökunta oli ystävällistä ja huumorintajuista porukkaa. Aamupala ok. Hyvät yhteydet kaupunkiin. Kauppoja lähellä ja turvallinen ja rauhallinen alue.

Posted by on 23 Apr 2024

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Comment from Hotel Management

24 Apr 2024 by Team Citiez

Hi Meiju!We're delighted to hear that you enjoyed your stay with us! Our team takes great pride in providing friendly and humorous service to make our guests feel at home. It's fantastic to know that you found our breakfast satisfactory and appreciated the convenience of our location with its good connections to the city, proximity to shops, and the safe, tranquil surroundings. Thank you for sharing your positive experience, and we hope to have the pleasure of welcoming you back in the future!Kind regards,Team Citiez

1 out of 5
Viel zu klein sehr ungemütlich

Posted by on 19 Nov 2023

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Comment from Hotel Management

20 Jan 2024 by Team Citiez

Schade Gian-Pero, Sie haben das kleinste Zimmer zum günstigsten Preis gebucht. Für einen kleinen Aufpreis hat man für das nächste Mal ein großes Zimmer mit mehr Ausstattung ;) Man hätte auch an der Rezeption nach einem größeren Zimmer fragen können ... verpasste Gelegenheit! Herzliche Grüße, Team Citiez

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 10 kilometres and an airport shuttle at scheduled times are available for a fee. A terrace, a vending machine, and tour/ticket assistance are also featured at Citiez Hotel Amsterdam. Free self parking is available. This 3-star Amsterdam hotel is smoke free.

  • 1 building
  • 1 floor
  • 71 guestrooms or units
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free parking nearby

Transport

  • Train station: Amsterdam Lelylaan Station (3.8 km / 2.3 mi)
  • Metro station: Osdorpplein Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle and area shuttle within 10 kilometres available for a surcharge
  • Parking: Free self parking and extended parking

Room Amenities

Citiez Hotel Amsterdam offers 71 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.

AllDayCafe – This café specialises in local cuisine and serves breakfast and light fare.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

While the property address is Osdorpplein 372-a, Amsterdam, the correct address for navigation is Osdorpplein 249, Amsterdam (Q-Park Osdorpplein/De Meervaart).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization of the full booking amount for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts credit or debit cards, Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.50 for adults and from EUR 7.50 for children
  • Airport shuttle fee: EUR 3.50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citiez hotel
  • Citiez Hotel Amsterdam Hotel
  • Citiez Hotel Amsterdam Amsterdam
  • Citiez Hotel Amsterdam Hotel Amsterdam

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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