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"Not having complimentary WiFi & water in the rooms is a major drawback for a hotel of this alledged brand & standard. " More

By a verified traveller on Sun 11 Mar 2018

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Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom, Connecting Rooms (Mercurius Suite Connected To Twin Rm)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Mercurius One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed (John and Yoko Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Balcony (Boulevard View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Amsterdam. During your stay, you'll be within walking distance of Concertgebouw. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi in some public areas
  • Enjoy Italian cuisine and garden views while dining at Roberto's Restaurant
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Within a 15-minute walk of Concertgebouw and Vondelpark
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hilton Amsterdam ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Amsterdam

Everyone (6) Couples (2) Family (3) Friends (2)
2 out of 5
Pros: rooms big enough,bed comfortable Cons: During check in, I asked about the access of the king double connection rooms as we took one additional room for kids as well which was mentioned as connected in the booking site. When asked, the reception staff Isabella was showing some facial mannerisms which shows her unprofessional attitude towards a customer. When asked why you are showing such vulgar face expressions, the lady given a foolish reply that Amsterdam people are like this. Request Hilton Management to send these kind of staff for a personal soft skill training to avoid a bad image to a hotel group like Hilton. I travel around the world and this was my first experience in this way from a 5 start rated hotel. Another one on the same day, We went together as a group with a relative family and the Same lady given to my relative the room which was already occupied by another customer and the funniest part is the guy came opening the given room door in a underwear and fully drunk. Later we went down and Isabella give a new Room. Anyway all together funny and irritating experience from this hotel. No near by good restaurants, good connection to all places by car which can be arranged. really bit far away from city. It is more of a residential area.

Posted by , from Switzerland on 21 Apr 2019

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4 out of 5

Posted by on 30 Jan 2019

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3 out of 5

Nice looking hotel in a decent location.

Not having complimentary WiFi & water in the rooms is a major drawback for a hotel of this alledged brand & standard.

Posted by on 11 Mar 2018

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Comment from Hotel Management

15 Mar 2018 by Alessio Colavecchio

Dear Guest, We would like to thank you for taking the time to leave a review of your stay at Hilton Amsterdam. About our Wi-Fi, it is correct that you have to sign in as Hilton Honor Member. Did you know that with this Membership you get different benefits during your stay? Please have a look at: http://hiltonhonors3.hilton.com/en/index.html to get more information about our Honor Program. Please let us know if we can arrange a membership for you. Thank you for your comment regarding the water. We will share you comment to the relevant department. For the future, we are looking forward to welcome you back! Kind regards, Alessio Colavecchio General Manager

5 out of 5

Good hotel in museum area.

On arrival take taxi from airport. Then use 16 tram - excellent service. The tram is more keenly priced than bus and runs on parallel road behind hotel - 5 minute walk. In April 2017 lots of road works. Hotel restaurant provides a very nice menu. Rijks museum and Koncertbeau walking distance. Tea making facilitities.

Posted by , from Ireland on 15 Apr 2017

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Comment from Hotel Management

19 Apr 2017 by Alessio Colavecchio

Dear Guest, Thank you for your kind words here on Expedia. It is a delight to read you enjoyed your stay with us. Indeed, our hotel is situated just outside the hustle bustle of the city centre, in the most luxurious and residential area of Amsterdam within a 10 minute walk from the capital’s most famous tourist attractions, like the Museum quarter and the Concertgebouw. Next to this, Hilton Amsterdam is a 15 minute ride to Schiphol Airport. We are happy to read you enjoyed spending your time at Roberto’s, which is the perfect place if you like fine dining and a pure Italian cuisine. We hope to welcome you back at our hotel again for another occasion. Kind regards, Alessio Colavecchio General Manager

5 out of 5
Employees was so nice that they made me smile even i had a little bad day. One of the best hotels where i have been!

Posted by on 9 Dec 2016

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Comment from Hotel Management

12 Dec 2016 by AlessioColavecchio

Dear Guest, Thank you for your kind words here on Ebookers. We appreciate your kind comments regarding our Team Members, who take great pride in delivering a high level of service to our Guests. This has been shared within our team. We are looking forward to welcoming you back with us again at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager

5 out of 5
Very nice hotel, really close to museums.

Posted by on 24 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by The Hilton Amsterdam Team

Dear Guest,Thank you for your feedback! We are delighted to hear that you enjoyed your stay at our hotel and found our location convenient for visiting the museums. We hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please feel free to let us know.Kind Regards,The Hilton Amsterdam Team

2 out of 5

Posted by on 28 Feb 2023

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Comment from Hotel Management

24 Mar 2023 by The Hilton Amsterdam Team

Dear Clément,Thank you for rating your stay at Hilton Amsterdam.We are saddened by the fact that you found your stay a 2-star experience and would like to apologise if our hotel did not meet your expectations. Your feedback is of true importance to us, since it allows us to continuously improve our level of service for our Guests. Please feel free to elaborate on your feedback at talktohilton.amsterdam@hilton.comDespite this experience, we do hope to welcome you back at Hilton Amsterdam so we can show we can do better than 2 stars!Kind regards,The Hilton Amsterdam Team

4 out of 5
Das Zimmer war sehr schön und sauber. Frühstücksbüffet könnte reichhaltiger sein.

Posted by on 19 Apr 2022

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Comment from Hotel Management

6 May 2022 by Hilton Amsterdam Team

Dear Joana, Thank you very much for taking the time to leave a review of our hotel. It was a pleasure having you with us and we appreciate very much your feedback on the hotel facilities and services. We look forward to welcoming you back in the near future!

5 out of 5

Schönes, ruhiges Hotel

Wochenendreise, Buchung schon länger Über Internet

Posted by , from stuttgart on 10 Jul 2017

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Comment from Hotel Management

12 Jul 2017 by Alessio Colavecchio

Dear Guest, Thank you for your time to review your stay with us. We appreciate your high rating here on Ebookers. It is a pleasure to read you enjoyed your stay at Hilton Amsterdam. We are looking forward to welcoming you back at our hotel in the near future. Kind regards, Alessio Colavecchio, General Manager

4 out of 5

pour un week -end à Amsterdam

Hôtel très confortable, et très bien situé par rapport à la ligne de tram qui amène directement au Rijskmuseum, Van gogh museum et Stedelijk Museum, puis au centre ville . Petit déjeuner exceptionnel.

Posted by on 22 Mar 2016

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 21 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15640 square feet (1453 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Hilton Amsterdam. Parking is available for a fee. A complete renovation of Hilton Amsterdam was completed in April 2019. Smoking is allowed in designated areas at this 5-star Amsterdam hotel.

  • 271 guestrooms or units
  • 9 levels
  • 15640 sq ft of conference space
  • 1453 sq. m of conference space
  • Built in 1962
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Amsterdam RAI Station (2.9 km / 1.8 mi)
  • Metro station: Emmastraat Tram Stop (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Amsterdam offers 271 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Roberto's Restaurant – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Issimo – On-site lobby lounge. Open selected days.

Half Moon Lounge – Overlooking the garden, this bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 50 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses solar energy

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Renewable energy source - solar
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 35 per person
  • Fee for in-room wireless Internet: EUR 14.95 per night (rates may vary)
  • Uncovered self-parking fee: EUR 55 per day (in/out privileges)
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Hilton
  • Hilton Amsterdam
  • Hilton Hotel Amsterdam
  • Amsterdam Hilton International
  • Hilton Amsterdam Hotel Amsterdam
  • Hilton International Amsterdam
  • Hilton Amsterdam Hotel
  • Hilton Amsterdam Hotel
  • Hilton Amsterdam Amsterdam
  • Hilton Amsterdam Hotel Amsterdam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.