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Hotel Arena

4.5 star property

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Photo gallery for Hotel Arena

Superior Studio Suite | Terrace/patio
Meeting facility
Minibar, in-room safe, desk, blackout curtains
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
’s-Gravesandestraat 55, Amsterdam, 1092 AA
  • Oosterpark
    ‪2 min walk‬
  • ARTIS
    ‪7 min walk‬
  • Dam Square
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Suite (Arena)

Suite (Arena) | Minibar, in-room safe, desk, blackout curtains

Suite (Arena)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 5
  • 2 Single Beds and 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Minibar, in-room safe, desk, blackout curtains

Superior Studio Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Arena)

Classic Room (Arena) | Minibar, in-room safe, desk, blackout curtains

Classic Room (Arena)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Arena)

Deluxe Room (Arena) | Minibar, in-room safe, desk, blackout curtains

Deluxe Room (Arena)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, blackout curtains

Luxury Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Food and drink

The Lancaster Hotel Amsterdam

  • Free WiFi
  • Breakfast available
  • Parking available
  • Laundry
4.2 out of 5, Very good, (1001)
The price is CHF 245
for 1 room
includes taxes & fees
6 Jun - 7 Jun
The Lancaster Hotel Amsterdam

About this property

Hotel Arena

Luxury hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, an outdoor tennis court, self parking and conference space are on-site.
Hotel Arena offers 141 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Arena's great location. During your stay, you're just a quick walk from ARTIS. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at PARK
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Oosterpark and 4 minutes on foot from Badhuis Theater de Bochel
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3649 square feet (339 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Hotel Arena. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
PARK – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Park Cafe Restaurant – Overlooking the garden, this diner specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 for adults and EUR 14.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • PARK
  • Park Cafe Restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1886
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 14.50 for children
  • Covered self-parking fee: EUR 50 per day
  • Late check-out fee: EUR 15 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
This property charges a late check-out fee per hour.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Arena Amsterdam
Hotel Arena
Hotel Arena Amsterdam
Arena Hotel Amsterdam
Hotel Arena Hotel
Hotel Arena Amsterdam
Hotel Arena Hotel Amsterdam

Hotel Arena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1003 reviews
Rating 8 - Good. 326 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in a beautiful, quiet setting by the park. The staff were very welcoming and friendly, both in the hotel and in the restaurant and bar. The lockers were very handy for leaving luggage and the room was spacious, clean and as described. We would definitely stay again.
Stayed 1 night in Feb 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely buidling in a great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location facing onto the park, spacious rooms. However our room was only cleaned once during the 3 night stay
Stayed 3 nights in Jan 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Staff & service
The rooms were on different levels up very steep steps . We hated them and got moved to another room which was better
Stayed 3 nights in Jan 2025

8/10 Good

George

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely hotel but hardly any housekeeping

We really like this beautiful and unique hotel. It’s a great location and a very atmospheric building. But there is one issue: We stayed 6 nights and our room was cleaned once. We had to chase down housekeeping to get clean towels and toilet paper. It’s not acceptable for a such a nice hotel. It seems they don’t have enough staff for housekeeping. Please address this. We stayed several years before and had the same issue.
Stayed 6 nights in Dec 2024

8/10 Good

Cimone

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Really pretty venue in a park. The rooms have high ceilings and are well arranged with mini - fridge and toiletries. The bed wasn’t too comfortable as the mattress was too soft and there was a lot of banging coming from some of the guests throughout the night…staff really helpful and accommodating
Stayed 3 nights in Dec 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is shabby. Housekeeping was a joke - had to ask for shower gel to be replenished second day. Tea/coffee pods not replaced after first day. Left hair conditioner out to be replenished and empty bottle left in exactly same place. Night stands were dirty and sticky upon arrival and I had to clean marks off them myself!!!!
Stayed 4 nights in Dec 2024

8/10 Good

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

charlotte

Travelled with family

Nice location, rooms to pricy for the comfort

Nice location and beautiful environment in the park. The common areas was more top than the rooms
Stayed 3 nights in Dec 2024

4/10 Poor

Shusum

Stayed 3 nights in Nov 2024

2/10 Terrible

Claire

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

The room was beyond tired the bathroom flooded every time you took a shower due to bad set up, smelt mouldy stains all over the carpet, walls, curtains. It did not appear very clean at all. Really disappointing definitely not a 4 star experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

hakan

Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in calmer part of Amsterdam with a friendly staff. Rooms were larger than I imagined. Hotel restaurant has very nice atmosphere but the food was average. Overall a great experience and would book again.
Stayed 3 nights in Oct 2024

8/10 Good

Meghan

Liked: Amenities
Front desk staff (especially Rosalie) were stupendous. We changed rooms 2x and loved our room but alas, cleaning staff did not get to it to clean until after 5 pm daily which was very disappointing
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Rahul

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been to a 2-star hotel as bad as this one, forget a 4-star one. To start off we were put in a room that had accessibility issues (after knowing we had a small baby with us), when we asked to move the front desk moved us to another one. Conveniently leaving out the info that the room had scaffolding outside, people were working on the scaffolds and because of that the windows hadn’t been opened in days making the entire room musty. We were then moved to another room which worked or so we thought. We called the concierge letting them know the fridge wasn’t working, they sent someone who apparently thought two adults have never used a fridge before because she kept insisting that’s how cool this fridge ever got even after we told her we’d been to two other rooms in the hotel and had no issues with the fridge. Finally a maintenance person came and realised the fridge wasn’t connected to the right power source! For a so called 4-star hotel the service was atrocious. We left signs asking for the room to be cleaned at 10AM and when we came back to the room at 2.30PM it was still unclean. We’d asked for something to be stored in the freezer specifically for the baby, but it was left in the fridge overnight making it useless. The worst part was the front desk saying I should take it up with however I spoke to the previous evening. Even overlooking all this there isn’t much to do around the area, the park is a nice place to spend time but that’s about it.
Stayed 2 nights in Oct 2024

10/10 Excellent

sean

Stayed 2 nights in Oct 2024

8/10 Good

chetan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
A rare and beautiful gem, this hotel is literally integrated into a huge and beautiful park as their back yard. There is convenient bike rental (at the hotel—expensive, or 1/2 block away using Donkey Republic). The interior is artfully designed and beautiful, with rotating artist selections throughout. The staff is extremely accommodating. Just a superb property I can only hope to visit yet again.
Stayed 5 nights in Jun 2024

8/10 Good

klaudia

Travelled with family, Travelled with group
The woman at reception was 5 star… the room was very nice but not very functional.
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Choose a more expensive room if you stay here as the basic room is not good
Stayed 6 nights in Sep 2024

10/10 Excellent

Katarzyna

Stayed 1 night in Sep 2024