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Hotel Arena

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arena

Superior Studio Suite | Terrace/patio
Terrace/patio
Exterior
Suite (Arena) | In-room safe, desk, blackout curtains, iron/ironing board
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
’s-Gravesandestraat 55, Amsterdam, 1092 AA
  • Oosterpark
    1 min walk
  • ARTIS
    8 min walk
  • Heineken Experience
    2 min drive
  • Amsterdam (AMS-Schiphol)
    25 min drive

Room options

View all photos for Suite (Arena)

Suite (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Suite (Arena)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | In-room safe, desk, blackout curtains, iron/ironing board

Superior Studio Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Arena)

Classic Room (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room (Arena)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Arena)

Deluxe Room (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room (Arena)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, desk, blackout curtains, iron/ironing board

Luxury Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Manor Amsterdam
Free WiFi
Air conditioning
Breakfast available
Parking available
4.4 out of 5, Excellent, (1005)
The price is CHF 110
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Manor Amsterdam

About this property

Hotel Arena

Eco-certified Amsterdam hotel in Amsterdam East with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, an outdoor tennis court, self parking and conference space are on-site.
Hotel Arena offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Arena's great location. During your stay, you're just a quick walk from Oosterpark. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at PARK
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Oosterpark and 4 minutes on foot from Badhuis Theater de Bochel
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3649 square feet (339 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hotel Arena. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
PARK – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Park Cafe Restaurant – Overlooking the garden, this diner specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 50 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • PARK
  • Park Cafe Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,649 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 1886
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 50 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges a late check-out fee per hour.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Arena Amsterdam
Hotel Arena
Hotel Arena Amsterdam
Arena Hotel Amsterdam
Hotel Arena Hotel
Hotel Arena Amsterdam
Hotel Arena Hotel Amsterdam

Hotel Arena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1003 reviews" "
Rating 8 - Good. 329 out of 1003 reviews" "
Rating 6 - Okay. 107 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Third stay. Near two tram lines. Adjacent to Oosterpark. One of my favorite restaurants - OOST nearby. Great service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhannad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love how it is connected to the park.
Stayed 7 nights in May 2024

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my last time here
A beautiful hotel, the location is just remote enough from the Cemtruum craziness, facing a beautiful park. The room was comfortable and the overall hotel is stunning. The restaurant was very nice and fresh. The service could have been a little better, not so welcoming arrival but staff was overall courteous, the luggage self-serve lockers are amazing.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite far away from the city however there is a tram very close by.
Stayed 4 nights in Jul 2024

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Juliana

Stayed 3 nights in Jul 2024

8/10 Good

Pascale Sandra

Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a fantastic location next to the park, with convenient public transport options and within walking distance of plenty of places to eat and drink. Very stylish building and accommodation.
Stayed 7 nights in Jul 2024

6/10 Okay

Trudy

Liked: Cleanliness, amenities
Disliked: Staff & service
The first impression was not great as the guy on reception was unhelpful and unfriendly. We stayed 2 nights and the staff at the restaurant on the first night were excellent. Unfortunately, the staff at the restaurant on the second night were disinterested in serving us and we had great difficulty getting our meal. The room was spacious and well equipped. We found the hotel to be very expensive for what you get. We found the hotel very difficult to navigate at first and a map would have been very useful when we checked in. This is not your average chain hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Marcio

Stayed 3 nights in Jul 2024

8/10 Good

Alison

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Jan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room in error whilst attending an event at the hotel, I was due to stay 16th April 2024, however, the hotel showed ZERO flexibility in offering to move the booking despite Expedia agreeing and trying to help, the offered no concession on booking another room on the same day so took my business elsewhere, I travel extensively around the world and this is the first time I have endured such poor service, my advice is do not stay here. Quite unbelievable in these times...
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting historic building on a lovely park with good access to many of Amsterdam's tourist attractions
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Stayed 2 nights in Jun 2024

4/10 Poor

portia

Disliked: Cleanliness, staff & service, property conditions & facilities
Below expectations
Stayed 2 nights in Jun 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Property conditions & facilities
Very nice hotel adjacent to a quiet park, just not four star quality. Both service and the rooms just didn’t rise to the occasion. Front desk staff did not go out of their way to great staff, make eye contact, or even speak to guests unless prompted. Although our bed was very comfortable our room contained cheap scratchy towels, scratchy toilet paper, and was not clean (layers of dust and cobwebs). The rooms were also an example of form over function: steep staircase with no railing; shower head positioned too close to the wall to shower comfortably, loose sink faucet sprayed water on the coonter, swing mirror positioned too close to toilet to avoid hitting, and paper thin walls mean you can here whatever happens in the hallway. Overall the hotel is not a bad place to stay. We enjoyed the well appointed entry way, delicious dinner at the restaurant, and found the renovated catholic orphanage to be beautiful. The restaurant and cleaning staff were friendly. It just didn’t meet what we expected from a four star property and don’t believe it should be advertised as such.
Stayed 3 nights in Jul 2024

2/10 Terrible

Laszlo

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
3 star service 5 star price
The hotel is located in a park relatively far from the city center. The staff wasn't helpful at all and the experience is definitely not in line with the price of the rooms. I'd recommend you to stay somewhere else in Amsterdam. It's cheaper, nicer and closer to everything.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jean-Philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Amsterdam
I first stayed here about 30 years ago when it was a budget hotel. Now it's much more fancy but still full of charm. Staff are pleasant and helpful.
Stayed 2 nights in Jun 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For us not worth the value. The bathroom situation was pretty bad because it is only a box IN the bedroom with no noise or light barrier. For us this was inconvenient but the hotel could do nothing about changing our room. Staff was professional but not very friendly or empathetic. Ridiculously over-priced for their bike rentals. Being on the park was nice but there were not restaurants or shops near by. It would have been nice if they could lend out rackets to use in the tennis court in the park which they prominently show on their website.
Stayed 5 nights in Jun 2024

8/10 Good

Imran mohsin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the Money
Friendly staff, service excellent, room cleaned daily, room spotless and beds comfortable, will definitely return.
Stayed 3 nights in Jun 2024

10/10 Excellent

Billie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arena Hotel was a gem! Originally, the building was an orphanage, but it had been very skillfully and artfully refurbished. The modernizations were interwoven with elements of the original building. Each room was different. Our little suite had a circular bedroom with an impossibly high ceiling. There was a very extensive public park right in front of the hotel, with a large pond. It was a wonderful place for a stroll. We loved our stay.
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel nestled within a park which adds to the tranquillity of the hotel. It is well serviced by public transport making it easy to get to hotel from Amsterdam Central
Stayed 2 nights in Jun 2024