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16 Aug 2024 by Manager on Duty
Beste Mevrouw Amanda,Dank u vriendelijk voor uw recensie.We zouden graag weten hoe we uw ervaring kunnen verbeteren. We horen graag uw feedback.Met vriendelijke groet en graag tot ziens,Manager on Duty
18 May 2024 by Manager on Duty
Dear Mr George,Many thanks for this positive feedback.Your commendation of the room cleanliness is a testament to our housekeeping team's dedication to maintaining Novotel Amsterdam City's high standards. It delights us to know that the condition of our hotel met your expectations and that our service contributed positively to your stay.The acknowledgement of our room amenities, including the Nespresso machines and comfortable Live N Dream beds, is greatly appreciated and we're glad they enhanced your experience with us.As we strive to create memorable stays, your feedback serves as a wonderful affirmation of our team's efforts. Thank you for choosing our establishment for your visit to Amsterdam.We all hope to welcome you back in the future.Best wishes,Manager on Duty
6 Jun 2024 by Manager on Duty
Sehr geehrte Frau Wassmer-Gomez,vielen lieben Dank für Ihre tolle Bewertung!Es freut uns sehr zu hören, dass Sie die Nähe unseres Hotels zu öffentlichen Verkehrsmitteln und die Erkundung der Stadt mit dem Tram schätzen.Wir bedauern allerdings, dass unsere Handtuchpolitik nicht Ihren Erwartungen entsprochen hat. Laut unserer "Planet21"-Initiative sollten Handtücher nur dann ausgetauscht werden, wenn sie auf dem Boden liegen, und wir werden sicherstellen, dass unser Housekeeping-Team sich strikt daran hält. Wir entschuldigen uns für jedes Missverständnis und danken Ihnen für Ihren Hinweis, der uns hilft, unsere Dienstleistungen zu verbessern.Dass unser Personal hilfsbereit und freundlich war und Sie die Sauberkeit unseres Hotels loben, erfüllt uns mit Stolz. Bei Novotel Amsterdam City legen wir großen Wert auf die Zufriedenheit unserer Gäste und es ist immer eine Freude, solch positives Feedback zu erhalten.Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Aufenthalt in wieder für uns.Herzliche Grüße,Manager on Duty
21 Apr 2024 by Manager on Duty
Dear Ms Aneta,Thank you for sharing your feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Manager on Duty
12 Apr 2023 by Manager on Duty
Sehr geehrte Claudia,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Es begeistert uns, dass bei Ihrem Aufenthalt in unserem Hotel keine Wünsche offen geblieben sind. Mit unserem leckeren Frühstück konnten Sie sicher gut in den Tag starten und Ihre Unternehmungen durchführen. Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre hohe Bewertung.Bis bald hoffentlich ;)Mit freundlichen Grüßen,Manager on Duty
23 Aug 2022 by Manager on Duty
Arvoisa vieraamme JariLämmin kiitos mukavasta arviostanne ja hienoa kuulla, että hotellimme sijainti keskustassa oli mieluisa. Mukava kuulla, että pääsitte hyvin liikkumaan hotellin läheltä kulkevan julkisen liikenteen avulla ja lentokentällekin on kätevä yhteys. Kiva juttu, että pääsitte vierailemaan hotellin lähistöltä löytyvien nähtävyyksien luona.Mahtava juttu, että piditte huoneestanne ja sen varustelusta. Ja loistavaa kuulla, että siivoushenkilökuntamme on tehnyt hyvää työtä ja saitte hyvää palvelua vierailunne aikana. Välitän mukavan palautteenne eteenpäin henkilökunnallemme. Parhain terveisin ja pikaisin näkemisin,Manager on Duty
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 20 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13993 square feet (1300 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Novotel Amsterdam City. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Amsterdam hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Novotel Amsterdam City offers 610 accommodations with MP3 docking stations and laptop-compatible safes. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
URBN – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
