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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Loft (2A + 1C)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft (Triple)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pestana Amsterdam Riverside. During your stay, you'll be within walking distance of Heineken Experience. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy international cuisine and garden views while dining at ARCHIVE by Pestana
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Heineken Experience and a few minutes from Rijksmuseum

Pestana Amsterdam Riverside ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pestana Amsterdam Riverside

Everyone (10) Family (2)
2 out of 5

Designer Cave

Lighting in the room was a joke - they should provide a bag of carrots to aid visibility. Given its a new hotel and the minimal cost impact of energy efficient LED lighting there is no excuse. Meant to be A VIP hire however no upgrade or genuine benefits provided. No carpet underlay in rooms either. Pool and Spa facilities were however very good.

Posted by on 28 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Res

Dear guest, Thank you for choosing Pestana Amsterdam Riverside and we appreciate you took the time and effort to share your experience with us. We do take guest feedback very seriously as we are always looking for ways to improve the guest experiences and our services provided to our guests. I will certainly share your feedback with the relevant head of department to ensure we maintain the highest standards of service at all times. Best regards, Team Pestana Amsterdam Riverside

4 out of 5

Posted by on 1 Mar 2023

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Comment from Hotel Management

16 May 2023 by Pestana Amsterdam Riverside

Dear Kenneth,On behalf of our entire team at Pestana Amsterdam Riverside, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Amsterdam Riverside.Best regards, The Team at Pestana Amsterdam Riverside

5 out of 5
Très bien situé et personnel agréable

Posted by on 8 Nov 2021

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Comment from Hotel Management

10 Nov 2021 by Front Office/ Guest Relations

Chère Madame, Cher Monsieur Guillaume, De la part de toute l’équipe de Pestana Amsterdam Riverside, nous souhaitons vous remercier de votre aimable retour d’expérience. Il nous est très agréable de savoir que votre séjour dans notre établissement a été plaisant et que nous avons pu participer à vous créer de beaux souvenirs. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel ! Bien cordialement, L’équipe de Pestana Amsterdam Riverside

4 out of 5
Deuxième séjour dans cet hôtel, très bel hôtel. Chambre très jolie et propre. Bon emplacement quartier sympa. Attente un peu longue à la réception et petit déjeuner qui laisse à désirer.

Posted by on 23 May 2021

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Comment from Hotel Management

24 May 2021 by Front Office

Chère Madame, Cher Monsieur expedia user, Nous sommes très heureux d’apprendre que votre récent séjour à Pestana Amsterdam Riverside a été très plaisant et que vous l’avez beaucoup apprécié. Notre équipe souhaiterait vous remercier pour votre très aimable avis. Merci beaucoup d’avoir choisi Pestana Amsterdam Riverside pour vos vacances. Nous sommes impatients de vous accueillir de nouveau dans notre hôtel. Cordialement, L’équipe de Pestana Amsterdam Riverside

5 out of 5

Posted by on 3 Feb 2020

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Comment from Hotel Management

10 Mar 2020 by Luis

Dear Guest, Thank you very much for your review! Best regards, FO Team

4 out of 5
Das Personal war ausgesprochen freundlich und hilfsbereit. Die Lage sehr gut. Das Zimmer leider etwas klein und bei uns hat die Dampfsauna nicht funktioniert.

Posted by , from Amsterdam on 8 Aug 2019

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Comment from Hotel Management

5 Sep 2019 by Team Pestana Amsterdam Riverside

Dear MS. Olivia, We are pleased to hear that you have enjoyed your stay with us. Your positive and constructive comments about our hotel have been really appreciated and we sincerely hope that will return to Amsterdam and to Pestana Amsterdam Riverside. We look forward welcoming you again. Kind regards,

3 out of 5

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by r

Dear Mr./ Ms. It was a real pleasure having you as our Guest and being of service. We look forward to your next visit to Pestana Amsterdam Riverside and to offer you “the time of your life”. Kindest regards, Team Pestana Amsterdam Riverside

5 out of 5
Kivan erikoinen. Uutta tehty vanhaa kunnioittaen. Palvelu hyvää ja henkilökohtaista.

Posted by on 23 Apr 2019

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Comment from Hotel Management

14 May 2019 by Reservations

Dear Mr./Ms. Warm greetings from Pestana Amsterdam Riverside. We are glad to hear you have enjoyed your stay with us. Thank you praising our staff and location, I will certainly share your comments to all our staff. We look forward to your next visit. Kindest Regards, Team Pestana Amsterdam riverside

4 out of 5

Posted by on 19 Apr 2019

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Comment from Hotel Management

19 Apr 2019 by Reservations

Dear guest, Thank you for your recent stay with us. We hope we may welcome you again in the near future. Warm regards, Team Pestana Amsterdam Riverside

4 out of 5

Posted by on 16 Apr 2019

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Comment from Hotel Management

19 Apr 2019 by Res

Dear guest, Thank you for your recent stay with us. We hope we may welcome you again in the near future. Warm regards, Team Pestana Amsterdam Riverside

About the Pestana Amsterdam Riverside

Location Amsteldijk 67, Amsterdam, 1074

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 10 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 936 square feet (87 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Pestana Amsterdam Riverside. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Amsterdam hotel is smoke free.

  • 154 guestrooms or units
  • 5 levels
  • 936 sq ft of conference space
  • 87 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Amsterdam Amstel Station (1.4 km / 0.8 mi)
  • Metro station: Lutmastraat Stop (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Pestana Amsterdam Riverside offers 154 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

ARCHIVE by Pestana – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Swimwear is required for guests using this property's sauna.

Children under 16 years old are allowed in the pool from 10 AM to 3 PM and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 21 for adults and from EUR 10.50 for children
  • Valet parking fee: EUR 55.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pestana Amsterdam Riverside Hotel
  • Pestana Amsterdam Riverside Amsterdam
  • Pestana Amsterdam Riverside Hotel Amsterdam

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.