The Pavilions Amsterdam, The Toren

4.0 star property

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Reception
Garden
Boating
Deluxe Triple Room (Special) | Premium bedding, free minibar, in-room safe, individually decorated
Serves breakfast and lunch

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Keizersgracht 164, Amsterdam, 1015 CZ
  • Anne Frank House
    ‪3 min walk‬
  • Prinsengracht
    ‪6 min walk‬
  • The 9 Streets
    ‪6 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪30 min drive‬

Room options

Royal Suite (Split Level)

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 26 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Cottage (Garden)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Single Room (with shower)

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room (Canal View)

  • 20 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Special)

  • 27 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room (Special)

  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Pavilions Amsterdam, The Toren

Riverfront Amsterdam hotel in Amsterdam City Centre with a 24-hour front desk
A bar/lounge, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Pavilions Amsterdam, The Toren offers 40 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Pavilions Amsterdam, The Toren's great location. During your stay, you're just a quick walk from Anne Frank House. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Anne Frank House and 8 minutes on foot from Dam Square
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified The Pavilions Amsterdam, The Toren.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
The Toren Bar – This bar serves breakfast, lunch and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: EUR 22.50 for adults and EUR 11.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Toren Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.5 for adults and from EUR 11.50 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Nearby parking fee: EUR 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Pavilions Amsterdam, The Toren offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit card used at the time of booking must be presented at check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Toren Amsterdam
Toren Hotel
Toren Hotel Amsterdam
The Toren - Hampshire Classic Hotel Amsterdam
Toren
The Toren
The Pavilions Amsterdam The Toren
"The Pavilions Amsterdam The Toren"
The Pavilions Amsterdam, The Toren Hotel
The Pavilions Amsterdam, The Toren Amsterdam
The Pavilions Amsterdam, The Toren Hotel Amsterdam

The Pavilions Amsterdam, The Toren Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 803 out of 1000 reviews
Rating 8 - Good. 153 out of 1000 reviews
Rating 6 - Okay. 29 out of 1000 reviews
Rating 4 - Poor. 4 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

felix

Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and the staff was terrific. The stay there would have been perfect but for the construction crew two doors away who thought it appropriate to start working (rather noisily) at 7AM IN THE MORNING!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was all I’d hoped for.
Stayed 2 nights in Oct 2024

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice part of town
Hotel building was used as a shelter during the war just like the Anne Frank house. Anne Frank house itself is literally around the corner. The interior decor was quite nice with the bar area looking particularly relaxing. The reception team were friendly and welcoming. There are lots of little restaurants and cafes nearby. I ate and the Black & Blie which which was good, also friendly staff. It’s about a 20 minute walk for both Dam Square and Amsterdam Centraal. I just walked rather than taxi. It was €42 for an Uber to airport if you wanted to go that way, I chose walking and train. The room itself was quite small, I suspect that is the norm in every hotel in Amsterdam, especially in the older buildings, that was my experience elsewhere too. But it wasn’t really an issue.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay! We were only in the city for 2 days and this was the perfect location. Linda was very welcoming, the entire staff was amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional style with excellent service!
From check-in to check-out the whole experience was great. Staff were very friendly and couldn’t do enough for you when asked. The building itself is lovely too and the room I had was super. Enjoyed the jacuzzi bath a lot!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay with excellent staff. Room 106 is a little loud in the mornings considering its proximity to the kitchen.
Stayed 2 nights in Sep 2024

8/10 Good

Kimitoshi, Setagaya-ku, komazawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Gyana

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall dark and cramped but good service and location
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply fabulous. Thanks everyone at the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Snayha

Stayed 1 night in Sep 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Duane

Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, amenities
Everyone was polite and helpful. Mario in particular was most helpful and a great bartender.
Stayed 1 night in Aug 2024

10/10 Excellent

Alam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms, very helpful staff
Stayed 6 nights in Aug 2024

10/10 Excellent

ERIC

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Hotel. Loved everything about it. Out of the tourist area but a short walk to everything. Love Love Love
Stayed 2 nights in Jul 2024

10/10 Excellent

Monisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos, Atherton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit Amsterdam
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

10/10 Excellent

Kirk

Stayed 2 nights in Jul 2024