Hilton Garden Inn Anchorage

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Anchorage

Exterior
Pool
Premium bedding, in-room safe, individually furnished, desk
Daily full breakfast for a fee
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free airport shuttle
    Free airport shuttle

Explore the area

Map
4555 Union Square Drive, Anchorage, AK, 99503
  • University of Alaska - Anchorage
    3 min drive
  • Providence Alaska Medical Center
    4 min drive
  • Dimond Center
    5 min drive
  • Anchorage, AK (ANC-Ted Stevens Anchorage Intl.)
    8 min drive

Room options

Two Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard One King Bed Mountain View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard One King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Two Queen Beds Mountain View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Roll In Shower

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Anchorage

Anchorage hotel in Midtown Anchorage with free airport shuttle and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre.
Hilton Garden Inn Anchorage offers 125 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Anchorage hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Anchorage. During your stay, you're just a quick walk from Business Park Wetlands Special Management Area. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Garden Grille & Bar
  • Full breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Business Park Wetlands Special Management Area and Pop Carr Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Anchorage. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Anchorage hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
The Garden Grille & Bar – This bar specialises in American cuisine and serves breakfast and dinner. A children's menu is available.
The Garden Grille & Bar – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 10 to 15 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar
  • The Garden Grille & Bar

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 15 for adults and USD 5 to 8 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Anchorage Hilton Garden Inn
Hilton Garden Inn Anchorage
Hilton Garden Inn Hotel Anchorage
Hilton Garden Inn Anchorage Hotel
Hilton Garden Inn Anchorage Hotel Anchorage
Hilton Anchorage Anchorage
Hilton Garden Inn Anchorage Hotel
Hilton Garden Inn Anchorage Anchorage
Hilton Garden Inn Anchorage Hotel Anchorage

Hilton Garden Inn Anchorage Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1002 reviews" "
Rating 8 - Good. 265 out of 1002 reviews" "
Rating 6 - Okay. 174 out of 1002 reviews" "
Rating 4 - Poor. 107 out of 1002 reviews" "
Rating 2 - Terrible. 131 out of 1002 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Tonya

Travelled with partner
Disliked: Staff & service, amenities
The property looks great from the outside. Got keys for our room to find out the AC didn't work & we didn't get the mountain view we paid for. Back to the front desk to find out that we were stuck with our room, so off to the pool to cool off. Pool was closed for construction. We spent good money on a summer get away! No AC, no mountain view, no pool or hot tub, blood or feces on our office chair & no call back from the location manager. Zero help from hotel staff, all we ever heard was we need to talk with the manager. For some reason the manager mysteriously was never around the hotel to address our issue or concerns. I truly would've picked somewhere else if it wasn't falsely advertised.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hans

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efgicient and helpful dervice
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and friendly. The rooms were clean and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Surry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

6/10 Okay

Charles

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The swimming pool was not available due to upgrades or repairs, which was not made obvious until we arrived at the hotel. The was breakfast “available” but not provided. Many of the carpets in the hallways were dirty and stained. It wasn’t terrible, but not what I was expecting.
Stayed 2 nights in Aug 2024

8/10 Good

Robbie

Liked: Staff & service
Disliked: Property conditions & facilities
It was not up to the standard I expected from Hilton Garden Inn, especially for the high cost of the room. It was shabby and in need of repairs. The mattress was very cheap and I could feel each individual spring.
Stayed 1 night in Aug 2024

4/10 Poor

Kara

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room smelled of vomit. Shuttle not available to take us to the airport. Pool not in service. Rude staff at front desk. No coffee available in the morning. Would not stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Emily

Travelled with family
Disliked: Staff & service, property conditions & facilities
This place is a literal joke! I arrived early morning Saturday-4:00 am, the night desk lady was a power ridden delight 🙄. I was confused with their method of billing because I had booked my stay starting midnight Friday. Being my first time to Anchorage, traveling with my child, I did my best to be prepared & with my plane arriving early in the morning hours of Saturday, I wanted assurance that we would have a place to sleep. apparently it doesn’t matter when you physically check in, you are charged full for a night not occuping said room. I had the audacity to ask if I was being charged full price for Friday night, with me technically checking in Saturday morning. she replied with a large amount of attitude that I entered Friday night as my arrival. Every other place I have stayed at & arriving in the early hours would be charged half price. Not the case here. I mentioned I had been traveling for quite sometime that day and I was not going to argue nor did I appreciate her attitude towards me. To my surprise, she proceeds to argue with me about not giving me attitude, then threatening with if my tone didn’t change with her, she would to ask me to leave! mind you I had already paid for my stay in advance, and would not be refunded. that’s beyond wild! I arrive to my room, to find the heater & the television in non working condition, outdated smelly, possible bed bug infestation, resembling a room at motel 6, that is half the price. Requested Refund, manager denied..
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Rock

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was unusable, carpets stained, one elevator broken, they offered to use the pool/spa at another hotel next door and the spa was broken/ no heat, so waste of time. I will be writing a letter to the company office about our stay
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hungry visitor
On the fourth day ion our stay, the staff came in to clean the room and took all of our food. We had snacks in a grocery bag and water in the fridge and both ere gone when we returned to our room,
Stayed 1 night in Jul 2024

6/10 Okay

Cheryl

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disappointed stay
I believe the staff stole food from our room. They came in to clean and when we returned, the bag of snacks was gone.
Stayed 1 night in Jul 2024

6/10 Okay

Lynnae

Travelled with family, Business traveller
Overall, it was an ok experience, but nothing great. The light switches were dirty, especially in the bathroom. We were unable to check in on the app or get a digital key for some reason, which was super annoying. No one was at the front desk when we arrived and we had to wait for someone to check us in. Elevator was extremely slow getting to the 3rd floor. This was my first time staying at a Hilton hotel and I was expecting it to be posh. Paris would never stay at this hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Alissa

Stayed 1 night in Jul 2024

2/10 Terrible

Jaydip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was never cleaned from previous stay .. sheets were not changed , no shower gel, dirt everywhere … when we complained she said sorry there is no housekeeping available and I don’t have any other rooms .. she gave me new sheets so I can change them myself … when we got there we had to wait pas check in time because room was not even ready .. she said she will have manager contact me for refund .. I have called 3 times but no manager has returned my call .. super frustrating experience, this is not what we expect from Hilton . Extremely poor customer service !
Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Not Staying Here Again👎
Staff is unknowledgeable, isn't forth coming with information, empty bottles of soap and conditioner in my room and a missing hook behind my bathroom door. We had to use the pool next door at their sister hotel, red stains on the carpet in the hallway, bottom part of ac/heater is broken. A cot and bottle of soap request went unfulfilled by any staff member and only Diamond Members get top floor unbeknownst to me...
Stayed 1 night in Jul 2024

2/10 Terrible

Joanna

Stayed 1 night in Jul 2024

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Service is terrible
Stayed 4 nights in Jul 2024

2/10 Terrible

Laxmikant

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet not workingmaintenance request not acted
Toilet was not working. We checked in late night after a long day and asked for the front desk to check if the next day early am. When we came back the next day late night the problem still persisted. They could not give us an alternative room. Need to figure out if we can get a partial refund.
Stayed 3 nights in Jul 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Gloria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very strong painting smell , dirty
Stayed 1 night in Jul 2024

6/10 Okay

Alane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Renovations everywhere, and so were dirty carpets, buckets, ladders, etc... The lobby looked great.
Stayed 6 nights in Jun 2024