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Comfort Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Alpenhotel Schlüssel, you're just a quick walk from Gütsch. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a terrace and a vending machine
  • On-site recreation includes a golf driving range, cross-country skiing and mountain biking
  • Steps from Gütsch and 4 minutes on foot from Andermatt Museum

Alpenhotel Schlüssel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpenhotel Schlüssel

Everyone (2) Couples (2) Family (1)
5 out of 5

Posted by on 8 Mar 2021

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5 out of 5
Erittäin siisti, remontoitu huone ja ystävällinen henkilökunta. Sijainti loistava

Posted by on 7 Mar 2023

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Comment from Hotel Management

15 Mar 2023 by Alpenhotel Schlüssel

Thanks for stay in Andermatt

4 out of 5
Freundliche Betreuung , schönes Haus, gute Lage Das Preis- Leistungsverhältnis ist an der oberen Grenze

Posted by on 13 Mar 2022

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4 out of 5

Posted by on 31 Aug 2020

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Comment from Hotel Management

5 Sep 2020 by Thomas Kirchhübel

Danke für die Anonyme Bewertung

4 out of 5
Der Aufenthalt war so wie erwartet, leider getrübt durch Corona (2 Restaurants kurz zuvor geschlossen)

Posted by , from Andermatt on 29 Aug 2020

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Comment from Hotel Management

29 Aug 2020 by Thomas Kirchhübel, Alpenhotel Schlüssel

Danke für den Aufenthalt und die Bewertung. 14 geöffnete Restaurants im Dorf schade das Ihr Aufenthalt getrübt wurde durch 2 geschlossene Restaurants... Auswahl und Platz war und ist reichlich vorhanden. Zu Beachten das unser Restaurant immer geöffnet ist, was in anderen Betrieben ist sollte hier nicht bestandteil der Bewertung sein. Dies ist nicht unser Problem und wir haben keinen Einfluss darauf. Wir wünschen Ihnen alles Gute, leider haben Sie keinen Namen in der Bewertung angegeben.

About the Alpenhotel Schlüssel

Location Gotthardstrasse 30, Andermatt, 6490

Renovations + Closures

The property is closed between 7 April and 19 May.

Property Features

During the winter, enjoy on-site recreational activities like cross-country skiing and snowboarding, and return when the snow melts for mountain biking and rock climbing. Alpenhotel Schlüssel helps provide the perfect winter holiday with ski storage and ski passes. Free breakfast is available daily. Public spaces have free WiFi. Self parking is free. This 3-star Andermatt hotel is smoke free.

  • 24 guestrooms or units
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Front desk safe
  • Terrace
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Andermatt Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Alpenhotel Schlüssel offers 24 accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature down duvets. 110-cm flat-screen televisions come with cable channels. Bathrooms include a bath with a deep soaking bath and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Sitting area
  • Deep-soaking bath
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Down blanket
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Golf driving range on site
  • Hiking/biking trails on site
  • Rock climbing on site
  • Mountain biking on site
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Cross-country skiing on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Alpenhotel Schlüssel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 8:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Alpenhotel Schlussel
  • Alpenhotel Schlussel Andermatt
  • Alpenhotel Schlussel Hotel
  • Alpenhotel Schlussel Hotel Andermatt
  • Alpenhotel Schlüssel Hotel ANDERMATT
  • Alpenhotel Schlüssel Hotel
  • Alpenhotel Schlüssel ANDERMATT
  • Alpenhotel Schlüssel Hotel
  • Alpenhotel Schlüssel ANDERMATT
  • Alpenhotel Schlüssel Hotel ANDERMATT

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.