Andorra Park Hotel

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Andorra Park Hotel

Aerial view
Body treatments, facials, massages
Flat-screen TV
Body treatments, facials, massages
Suite (Garden) (2 Adults) | In-room safe, individually decorated, desk, blackout curtains

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
Les Canals 24, Andorra la Vella, AD500
  • Pyrenees Andorra Shopping Centre
    3 min walk
  • Sant Esteve Church
    5 min walk
  • Church of Saint Stephen
    5 min walk
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    20 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Duplex (2 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Duplex (2 Adults)

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Suite (Park) (2 Adults + 1 Child)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite (Park) (2 Adults)

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

Suite (Park) (1 Adult)

  • 50 sq m
  • Sleeps 1
  • 1 Single Bed

Duplex (4 Adults)

  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Duplex (2 Adults + 2 Children)

  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Duplex (3 Adults)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Traditional Suite (2 Adults)

  • Sleeps 2
  • 2 Large Single Beds

Traditional Suite (1 Adult)

  • Sleeps 1
  • 2 Large Single Beds

Room (Tower) (2 Adults)

  • Sleeps 2
  • 1 Queen Bed

Duplex (3 Adults + 1 Child)

  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Suite (Garden) (2 Adults)

  • Sleeps 2
  • 1 King Bed

Grand Suite (2 Adults)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Andorra Park Hotel

Winter wonderland with a ski shuttle
Jump on the free ski shuttle for a day on the slopes before returning to Andorra Park Hotel for a drink at the bar/lounge and comforts including an indoor pool and a steam room.
Andorra Park Hotel offers 96 accommodations with indoor private hot tubs and espresso makers. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Andorra Park Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Pyrenees Andorra Shopping Centre. Enjoy features like free WiFi in public areas and a free ski shuttle, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • For dining with garden views, stop by ES ANDORRA, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Pyrenees Andorra Shopping Centre and 5 minutes on foot from Sant Esteve Church
  • Free ski shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a health club and a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Andorra Park Hotel helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Andorra la Vella hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.
ES ANDORRA – Overlooking the pool and garden, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
BAR ZERO – On-site bar. Open daily.
PERGOLA – On-site tapas bar. Open daily.
24-hour room service is available.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free ski shuttle
  • Parking on site (EUR 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • BAR ZERO
  • ES ANDORRA
  • PERGOLA

Things to do

  • Designer stores
  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,495 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Airport shuttle fee: EUR 450 per vehicle (one-way)
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Andorra Park Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires guests to wear a swim cap when using the Spa areas. Guests may bring their own or purchase a swim cap on site for EUR 2.50.
Half board rate plans do not include drinks.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Andorra Park Hotel
Hotel Andorra Park
Andorra Park Andorra la Vella
Andorra Park Hotel Andorra La Vella
Andorra Park
Andorra Park Hotel Hotel
Andorra Park Hotel Andorra la Vella
Andorra Park Hotel Hotel Andorra la Vella

Andorra Park Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 403 out of 537 reviews" "
Rating 8 - Good. 109 out of 537 reviews" "
Rating 6 - Okay. 15 out of 537 reviews" "
Rating 4 - Poor. 4 out of 537 reviews" "
Rating 2 - Terrible. 6 out of 537 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service and well trained staff
Stayed 3 nights in Sep 2024

8/10 Good

Kristina

Stayed 3 nights in Jun 2024

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent location, good parking, pleasant grounds, friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Stayed 1 night in Jun 2024

10/10 Excellent

Kirt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a view. Great dinner and buffet breakfast. A block from the main shopping street. Also a block from the high trail.
Stayed 1 night in Jun 2024

6/10 Okay

eyal

A mediocre hotel in all aspects
The hotel is "okay" in every area. Nothing bad but nothing great either. Feels like a 3 star hotel only. The bed is really uncomfortable. The furniture in the room is very outdated and needs an urgent upgrade. The breakfast is reasonable. There is nothing special to write about the hotel.
Stayed 2 nights in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Better service in the outside dining when busy.Would have preferred eating in the inside dining room.
Stayed 2 nights in May 2024

10/10 Excellent

Yasmi O

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was amazing. Excellent location, easy paid parking and wonderful service. Beautiful open areas right near the old city.
Stayed 1 night in May 2024

10/10 Excellent

Khamit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing, clean ,quite and safe . The staff are amazing and helpful. The hotel is close to everything. For the poeple who would like to go just use the lift to go down to the street (its in the parking ). The only things that struggled me is that they don't have choices of vegetarian food...they are not friendly on this point.
Stayed 7 nights in Apr 2024

10/10 Excellent

Janet

Travelled with family
This was a marvelous hotel. The service was fabulous on all levels, the room was lovely, the gym was a great space, perfect for my yoga practice. And the restaurant was delightful. The staff - particularly in the restaurant - made us feel like we were welcome. Nothing but good things to say about this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Property conditions & facilities, room comfort
Great service!
Great service, nice gym, beautiful spaces, and very clean. The breakfast buffet was delicious!
Stayed 2 nights in Apr 2024

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

8/10 Good

Alan, Oakland

Travelled with partner
This is a large 5* hotel. Front desk staff friendly and helpful. Good valet parking. Room large but very dark; requested extra lamp(s) but they never arrived. Good internet connection. Dining room was expensive, food was lousy and staff was unfriendly - not recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

antonios

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all is great
Stayed 2 nights in Dec 2023

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa staff were extremely accommodating to adjust our appointment at the end of the day when we were delayed arriving. Check in was friendly and quick, however no bellman on duty or valet parking so you have to handle this on your own. The facility was excellent with great amenities for dining, delicious room service, large well appointed bathrooms and very comfortable bed with nice sheets and plenty of pillows which I loved.
Stayed 2 nights in Oct 2023

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night and I wish we could have stayed longer. The hotel location is beautiful within walking distance to restaurants and shopping. Adel the concierge was extremely helpful during our stay, he provided restaurant recommendation's and information on sites at Andora la Bella. Thank Adel for making our stay at your hotel a great one.
Stayed 1 night in Sep 2023

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property nestled in the mountains. A little difficult to find. Helpful front desk who can arrange a trip to the Caldea spa (highly recommend this off-site spa). Wonderful full breakfast buffet. Our room was spotless. I wish I checked the mattress to see what brand it was, it was very supportive and comfortable.
Stayed 1 night in Jul 2023

6/10 Okay

Aurelia

Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful area in the mountains, very nice hotel in Andorra la Vella
Stayed 2 nights in Jul 2023

10/10 Excellent

Amanda

Stayed 1 night in Jul 2023