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Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Mercure Andorra, you're just a quick walk from Roc de la Coma d'Erts Via Ferrata. You'll find features such as 3 restaurants, 3 bars and a full-service spa.

  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 5-minute walk from Pyrenees Andorra Shopping Centre and 8 minutes on foot from Placa del Poble
  • Cats and dogs welcome for a fee

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:

  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Property Features

Mercure Andorra offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A business centre and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Andorra. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Andorra la Vella hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Andorra offers 172 accommodations with minibars and a safe. Beds feature down duvets. Satellite televisions are provided. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.

La Brasserie – This coffee shop only serves breakfast.

El Grill – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. A children's menu is available.

El Jardi – This restaurant specialises in Spanish cuisine and serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

  • Hot tub in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over. COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 17 per pet, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over. COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in.

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Contactless check-out is not available
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults and EUR 10 to 12 for children
  • Covered self-parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure 4 Hotel Andorra
  • Mercure Andorra 4
  • Mercure Andorra Hotel Andorra La Vella
  • Mercure Andorra Hotel
  • Mercure Andorra Andorra La Vella
  • Mercure Andorra
  • Mercure Andorra Hotel
  • Mercure Andorra Andorra la Vella
  • Mercure Andorra Hotel Andorra la Vella

You should know

  • Pool access available from 10:00 AM to 1:30 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.