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Mercure Angouleme Hotel de France

4.0 star property

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Photo gallery for Mercure Angouleme Hotel de France

Sports facility
Exterior
Terrace/patio
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Pet-friendly

Explore the area

Map
1 Place Des Halles Centrales, Angouleme, Charente, 16000
  • Château d'Angoulême
    ‪3 min walk‬
  • Central Market Hall
    ‪3 min walk‬
  • Ramparts of Angoulême
    ‪5 min walk‬
  • Angouleme (ANG-Brie - Champniers)
    ‪22 min drive‬

Room options

View all photos for Double room king size bed

Double room king size bed | Premium bedding, in-room safe, desk, blackout curtains

Double room king size bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Mercure Angouleme Hotel de France

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure Angouleme Hotel de France offers 89 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 24-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Angoulême hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Mercure Angouleme Hotel de France, you're just a quick walk from Château d'Angoulême. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy French cuisine while dining at Bistro Bardy
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 11 meeting rooms
  • On-site recreation includes a gym
  • Steps from Central Market Hall and Château d'Angoulême
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 6781 square feet (630 square metres) and includes conference space. A fitness centre, a terrace, and a garden are also featured at the eco-certified Mercure Angouleme Hotel de France. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Angoulême hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bistro Bardy – This restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
La Coupole – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Bardy
  • La Coupole

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 6,781 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (100 centimetre high)
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Covered self-parking fee: EUR 12 per day
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-in fee: EUR 25 for check-in between noon and 3:00 PM
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Angouleme France
Mercure Angouleme France
Mercure Angouleme Hotel France
Mercure Hotel Angouleme France
Mercure Angouleme De France
Mercure Angouleme Hotel de France Hotel
Mercure Angouleme Hotel de France Angouleme
Mercure Angouleme Hotel de France Hotel Angouleme

Mercure Angouleme Hotel de France Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 334 reviews
Rating 8 - Good. 112 out of 334 reviews
Rating 6 - Okay. 23 out of 334 reviews
Rating 4 - Poor. 10 out of 334 reviews
Rating 2 - Terrible. 4 out of 334 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rima

Liked: Amenities, property conditions & facilities
Fantastic stay, service, bed, breakfast, views and dining options. Take a taxi to the hotel. Walk is straight uphill from train! Especially if you have bags.l and it’s summertime. Mercí Mercure!
Stayed 1 night in Jul 2024

6/10 Okay

Gary

Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Stayed 1 night in Jun 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from start to finish staff were so friendly nothing was a problem beds really comfy
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great location and service
Well-located in the town center near the market and service was very good.
Stayed 1 night in Jan 2024

6/10 Okay

Rauan, addison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Good restaurant. But room had not been cleaned very well before we arrived. Most of staff friendly and helpful. But, elevator to parking wasn’t working when we left and we weren’t offered any assistance with our bags.
Stayed 4 nights in Nov 2023

8/10 Good

Michael

Stayed 1 night in Nov 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Stayed 1 night in Jul 2023

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, great staff, a must-visit town,
Stayed 2 nights in Aug 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

kay

Business traveller
loved the location. The staff was very helpful in everything. If my travels take me to the area again, I would definitely stay there again!
Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

John

Stayed 1 night in Dec 2022

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2022

4/10 Poor

Harald

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Their classic/standard rooms are overpriced
The first impression when entering the hotel is great. All common areas are what you expect from a 4 star hotel. But when we got to our room it felt like we had entered a different hotel. It was like an Ibis Budget. There was not even an armchair, just a plastic thing next to the small desk. Despite plenty of space in the room. The advertised ‘city view’ was in fact a view of the backyard with the ducts and AC units of the restaurant. All of this despite paying €20 more that their own advertised rate. All in all a disappointing experience. A shame because much of the place as well as the location are excellent
Stayed 2 nights in Jul 2022

10/10 Excellent

Margot

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two courtyards were perfect for gathering with our friends and the town square area was beautiful and quaint. My grandparents had their wedding reception in one of the courtyards in 1919. First time I have actually stood there! The staff was helpful and friendly.
Stayed 1 night in Jul 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Nancy

Stayed 1 night in May 2022

8/10 Good

Nathalie

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Très agréable séjour, avec un staff très accueillant. Nous reviendront! Merci
Stayed 6 nights in Dec 2021

8/10 Good

Rachel, Aberdeen

Travelled with family
Liked: Cleanliness, staff & service
Beautiful building in an excellent area. Decor in the communal areas is tasteful and modern but in keeping with the property. Bedroom decor is very dated but beds were comfortable. Breakfast was really good. Staff was friendly apart from guy at breakfast. Would recommend and would stay again.
Stayed 1 night in Nov 2021

8/10 Good

douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Situated
An excellent place to stay when visiting Angouleme. Look forward to next time.
Stayed 3 nights in Sep 2021