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The Kensington Hotel

3.5 star property
VIP Access

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Photo gallery for The Kensington Hotel

Terrace/patio
Property amenity
Indoor pool
Interior
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available

Explore the area

Map
3500 South State Street, Ann Arbor, MI, 48108
  • Briarwood Mall
    ‪5 min walk‬
  • Cobblestone Farm
    ‪4 min drive‬
  • Yost Ice Arena
    ‪4 min drive‬
  • Ann Arbor, MI (ARB-Ann Arbor Municipal)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Double Beds, Accessible (Wheelchair Accessible Classic 2 Doubl)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds, Accessible (Wheelchair Accessible Classic 2 Doubl)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Classic King NonSmoking)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (Classic King NonSmoking)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Elite - King with Sleeper Balcony Acc)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Elite - King with Sleeper Balcony Acc)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Wheelchair Accessible Classic King)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Wheelchair Accessible Classic King)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Wheelchair Access Roll in Shower King)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Wheelchair Access Roll in Shower King)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Executive King)

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Room, 1 King Bed (Executive King)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Executive Elite King with Sleeper Sof)

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Room, 1 King Bed (Executive Elite King with Sleeper Sof)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony (Deluxe - 2 Double Beds Balcony Access)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 2 Double Beds, Balcony (Deluxe - 2 Double Beds Balcony Access)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Weber's Hotel & Restaurant

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1102)
The price is CHF 126
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Weber's Hotel & Restaurant

About this property

The Kensington Hotel

Suburban Ann Arbor hotel in Bryant Pattengill West with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
The Kensington Hotel offers 200 accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around The Kensington Hotel gets high marks from our customers. During your stay, you're just a quick walk from Briarwood Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at rel.ish
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the helpful staff
  • Just a 5-minute walk from Briarwood Mall and a 4-minute drive from Michigan Stadium
  • Dogs welcome for a fee (restrictions apply)
The Kensington Hotel offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 10 meeting rooms are available. A library, a terrace, and a vending machine are also featured at the business-friendly The Kensington Hotel. Self parking is free.

This 3.5-star Ann Arbor hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6 AM to 11:00 AM.
Rel.ish – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6 AM to 11:00 AM for a fee: USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • rel.ish

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 3.00 to 15.00 for adults and USD 3.00 to 15.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Kensington Court
Kensington Court Ann Arbor
Kensington Court Hotel
Kensington Court Hotel Ann Arbor
Kensington Hotel Ann Arbor
Kensington Ann Arbor
The Kensington Court
The Kensington Hotel Hotel
The Kensington Hotel Ann Arbor
The Kensington Hotel Hotel Ann Arbor

The Kensington Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig, Bay City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was truly surprised by the quality of this hotel - from the staff to the comfort to the food. I highly recommend this hotel!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel with a working hot tub and big, cold
The Kensington had a high class feel for an affordable price tag. We picked them over other hotels in the area becsuse they had a working pool, hot tub, and sauna. I think they have the largest pool of any hotel in the area... and it was a big and deep pool, but it was too cold of a pool to get to enjoy it very much at all. We knew going into our stay that they also didnt provide any sort of free breakfast. And, this was true. There are bakery items, fruits, and coffee you can purchase for an additional charge.... Been a long time since Ive been to a hotel that didnt atleast serve free coffee and cold continental breakfast of some sort. We only paid $110 out of pocket for our stay, so overall we were pleased with what we got for what was spent.
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Well maintained.
Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Stayed 2 nights in Oct 2024

10/10 Excellent

BRADLEY

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

8/10 Good

Nawar

Stayed 2 nights in Nov 2024

10/10 Excellent

kathleen, Onaway

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy checking in. Room is fine. No complaints. Front desk staff very polite.
Stayed 1 night in Nov 2024

8/10 Good

kathi

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Betty

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I knew a four-star hotel could be this bad, I d spend that extra 50 bucks to stay at a Marriott. Room is extremely smelly and dusty upon our arrival, we were switched to another room upon request, the bathroom is just as bad, with hair, stains around the toilet and bathtub. Air condition did not work. Each day the room service didn’t show up after 2pm, this is after I requested a deep cleaning at 11am at the front desk, in person! Instead of the cleaning staff, a manager showed up at 2pm and said to me if you are not happy with the room why didn’t you request for a different room? Duh! The breakfast was cold, restaurant closes after 11am. The pool facility is dated and strong chlorine, we didn’t want to risk a skin rash. Front desk staffs were sass and couldn’t care less when I walked up each time, except the night shift gentleman, he was friendly, helpful and courteous, he did what he could by switching us to a different room. Overall I would not recommend this hotel. Also the pillows, they are the absolute's worst kinds, zero plush, synthetic. Good luck to your stay if you are booked.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean,quiet
Stayed 1 night in Nov 2024

8/10 Good

linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
I liked the breakfast, nice choices and the food was tasty and the service was excellent. The rooms could have a better cleaning and could use some updates.
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Cress

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Staff was rude and unhelpful
The staff was not helpful. They promised to call when the room was ready. They never called. We came back at 7:30 and we got a subpar room by the indoor pool on the first floor. After a 7 hour wait for a room you would think the room would be worth it, it was not. The staff never even apologized. The only highlight was the restaurant, it was pricey but worth it.
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alexis

Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old, cramped, few outlets, intermittent unpleasant smell. Staff was friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. They were very carrying compassionate. They were always greeting me,and always on top of everything I needed. They went above and beyond every time and under the circumstances, I wasn’t there for vacation. I was there to take my granddaughter home from the hospital because she Has cancer and she is terminal she’s only one years old. They generally cared and took time to make sure that everything I needed they got for me and again they were so understanding and compassionate wonderful place. I’ll never forget the kindness that they showed me. oh, and also the restaurant staff was actually amazing too. Thank you again. I meant the world to me to have a safe comfortable place to stay during this time
Stayed 1 night in Oct 2024

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness, amenities
Even about the hotel, was outstanding!!
Stayed 1 night in Oct 2024

8/10 Good

MILTON, Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial front desk staff. Hotel has been renovated and updated. Access is circuitous due to big construction project across the street. Cost of rooms is quite economical and that makes up for the location.
Stayed 1 night in Oct 2024

10/10 Excellent

Jason, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Tacf
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024