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Gungor Ottoman Palace Thermal Resort

5.0 star property

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Photo gallery for Gungor Ottoman Palace Thermal Resort

Front of property – evening/night
Terrace/patio
6 indoor pools, seasonal outdoor pool, pool umbrellas, pool loungers
Interior entrance
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry

Explore the area

Map
Gungor Uydu Kent, Antakya, Hatay, 31000
  • Hatay Archeological Museum
    ‪11 min drive‬
  • Necmi Asfuroğlu Archaeology Museum
    ‪12 min drive‬
  • St. Paul Orthodox Church
    ‪12 min drive‬
  • Hatay (HTY)
    ‪31 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | In-room safe, individually decorated, individually furnished, desk

Luxury Suite

  • 50 sq m
  • Sleeps 5
  • 2 Single Beds, 1 Double Sofa Bed and 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 35.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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The price is CHF 89
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includes taxes & fees
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About this property

Gungor Ottoman Palace Thermal Resort

Luxury hotel with 2 restaurants and 6 indoor pools
2 restaurants, 6 indoor pools and a full-service spa are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, 2 bars/lounges and a health club are on-site.
Gungor Ottoman Palace Thermal Resort offers 252 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. This individually decorated and furnished accommodation includes desks. LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Hot springs, an outdoor tennis court, a health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 6 indoor swimming pools and 3 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. There are hot springs on site.
During your stay at Gungor Ottoman Palace Thermal Resort, you'll be close to Hatay Archeological Museum. Features include free WiFi in public areas and free self-parking, plus 6 indoor pools.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the seasonal outdoor and 6 indoor pools
  • Treat yourself to body scrubs, deep-tissue massages or body treatments at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, an outdoor tennis court and a gym
  • 11 minutes by car from Hatay Archeological Museum and 12 minutes from Necmi Asfuroğlu Archaeology Museum
  • Airport shuttle service available for a fee
Gungor Ottoman Palace Thermal Resort offers its guests a full-service spa, hot springs, and a complimentary water park. 6 indoor swimming pools and 3 hot tubs are also on site. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and 16 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Gungor Ottoman Palace Thermal Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Antakya hotel.

On-site venue – This restaurant serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant serves breakfast, lunch and dinner. Open daily.
On-site venue No. 3 – lobby lounge. Open daily.
On-site venue No. 4 – bar. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • 3 spa tubs
  • 6 indoor pools
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot springs
  • Lazy river
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • 6 indoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 16 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gungor Ottoman Palace Thermal Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property offers 3 separate thermal pools (men only, women only, and co-ed).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 5 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Ottoman Palace Thermal Spa Congress Hotel Hatay
Ottoman Palace Thermal Spa Congress Hotel Antakya
Ottoman Palace Thermal Spa Congress Hatay
Gungor Ottoman Palace Thermal Resort Antakya
Ottoman Palace Thermal Spa Congress Antakya
Gungor Ottoman Palace Thermal Resort
Gungor Ottoman Palace Thermal Antakya
Gungor Ottoman Palace Thermal
Gungor Ottoman Thermal Antakya
Gungor Ottoman Palace Thermal Resort Hotel
Gungor Ottoman Palace Thermal Resort Antakya
Gungor Ottoman Palace Thermal Resort Hotel Antakya

Gungor Ottoman Palace Thermal Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 50 reviews
Rating 8 - Good. 21 out of 50 reviews
Rating 6 - Okay. 9 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 5 out of 50 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
3 room changes before we got what we booked. Pool not open. Staff rude
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at hundreds if not thousands of hotels around the world. This hotel is the one that will always stand out as one of the best. The hotel is in Hatay, Turkey 🇹🇷 and is a five star hotel that offers guests a truly remarkable visit. From the moment you arrive, you’ll be awestruck by the lobby in of itself. Then you see the rest of the hotel which includes a hot thermal pool, fresh water pools a huge outdoor pool with water slide. The breakfasts were the best in Turkey. Very few employees spoke english but you’ll learn to overcome the language differences. They really try to make it work. The only downfall was a 3.6 MPs WiFi but that was more for me to figure out how to deal with it. Highly recommended 10/10. I was here 4 nights. I can’t wait to return again ❤️
Stayed 3 nights in Jul 2019

6/10 Okay

Yusra, Riyadh Saudi Arabia

Disliked: Cleanliness
the offer included shuttle bus transportation from/to Airport ,but I had to pay !! that was disappointing. I missed my flight to Hatay so I arrived 12hours late, I found my room but expected a treat from them, like for instance offer one more free night, or allow late check-in . there was a bee in the room
Stayed 3 nights in Oct 2018

8/10 Good

Fayez

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice destination hotel
The staff was friendly and accommodating and greeting of guests was pleasant.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except SPA service
The hotel was great and we wanted to try spa services with additional cost. Even though we spent a high end amount, the service was equal to the cheapest spa locations. I think spa staff had chosen from housekeepers, not from trained pros.

4/10 Poor

Ali Can, Istanbul

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
It was a horrible... Crowd, terrible foods, interesting people, they charge money for everything even for tea or orange juice in the breakfast, very bad room view, pure bathroom, uneducated staff.

10/10 Excellent

Özgür

Stayed 2 nights in Oct 2022

10/10 Excellent

Toomaj

Stayed 1 night in Oct 2022

10/10 Excellent

DURDU

Stayed 2 nights in Oct 2022

2/10 Terrible

Halil

Stayed 1 night in Sep 2022

6/10 Okay

Ömer akçay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, but there's a little bit of room missing. There's no coffee machine, no water heater. Also, there's no total light isolation.
Stayed 1 night in Apr 2022

8/10 Good

Volkan

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Volkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Urlauberin, Stuttgart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ich war für eine Woche dort. Es war wunderbar und sehr erholsam. Der Service die Freundlichkeit der Mitarbeiter war sehr angenehm. Ich würde jederzeit nochmal hin. Leider war ich außerhalb des Sessons dort im September, da war leider der Außenpool geschlossen, aber man war so nett und hat mich noch draußen sonnen lassen. Herzlichen Dank an das Hotel und alle Mitarbeiter. Ich hatte eine schöne Zeit.
Stayed 5 nights in Sep 2019

6/10 Okay

Maria, Nürnberg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel für ein Wellness Wochenende Die Zimmer sind sehr großzügig und nd sauber . Das Personal freundlich und bemüht. Der Wellnessbereich ist schön aber leider ist das Freibad schon etwas renovierungsbedürftig ! Liegen waren fast alle kaputt und Hotelgäste dürfen erst eine halbe Stunde nach Eröffnung rein ! Die Rutschen sind nicht durchgehend geöffnet und am vorderen Pool ist die Musik zu laut . Die Essen Auswahl ist gut allerdings immer das gleiche und die Zeit des mittags essen zu kurz , nur eine stunde und leider beim Abend Essen auch zu laute Live Musik . Beim Essen unpassend wie ich finde. Im großen und ganzen ok aber nicht für längere Aufenthalte
Stayed 7 nights in Aug 2019

8/10 Good

emre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Das Thermalbad war sehr gut, Frühstück buffet sehr reichhaltig und sehr nettes Personal. Wifi auf den Zimmern ist nicht das beste.
Stayed 4 nights in Aug 2019

8/10 Good

Oguz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Geht so. Nur der Aussenpool ist sehr gut. Hotel etwas in die Jahre gekommen. komische Regeln mit Bademantel , Badekappe, usw. Personal war gut und zuvorkommend.
Stayed 2 nights in Jul 2019

6/10 Okay

Bayram

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Eh işte
Havuzlar ve hijyen güzel masaj yapan elemanlar süper ancak yemek fiyasko!Mutfağı ile ünlü olan bir şehirde yenebilecek en kötü meze, yemek ve tatlı bardaydı herhalde ya da sezon olmaması nedeniyle bir baştan savma oldu yakışmadı
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed zijn de voorzieningen. Beter kan de staat van sommige voorzieningen. Hier en daar zie je achterstallig onderhoud . Bijvoorbeeld de kranen in de badkamer die gaan stroef
Stayed 10 nights in Apr 2019