2/10 Terrible
Thomas
Travelled with family
15 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing stay at Mediterra Art Hotel
We stayed at Mediterra Art Hotel from September 12th to 15th. I booked the largest and most expensive room based on the hotel’s descriptions and photos, expecting a special experience for my wife and me, as we rarely see each other due to our work locations.
From check-in, the stay was disappointing. The manager insisted on explaining the facilities in Russian, ignoring my requests for English. The room smelled of smoke despite being non-smoking, was not soundproof as advertised, and was old and worn, with mold around the bathtub. Loud music from a nearby nightclub played until 1:00 AM, making sleep impossible.
Though the hotel claims to be adults-only, we were woken early by children screaming. When I complained about the room, the staff said the photos online were just for illustration and didn’t reflect the actual rooms. Breakfast was also poor, with limited options like instant coffee and vegetables.
The hotel advertises beach facilities, but they don't have one. Instead, they refer you to a private beach where you have to pay, which was overcrowded, with queues and a limited number of people allowed.
Overall, our stay was disappointing, and I wouldn’t recommend this hotel for a relaxing holiday.
Thomas
Stayed 3 nights in Sep 2024