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Hotel Real Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real Plaza

Front of property
Exterior
Grand Suite, 1 King Bed | Living area | Flat-screen TV
Exterior
Down duvets, minibar, in-room safe, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
9a. Calle Poniente #40, Antigua Guatemala, Sacatepequez, 3001
  • San Jose el Viejo Ruins
    6 min walk
  • Central Park
    10 min walk
  • Museo del Hermano Pedro
    11 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    74 min drive

Room options

View all photos for Grand Suite, 1 King Bed

Down duvets, minibar, in-room safe, iron/ironing board

Grand Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Multiple Beds

Down duvets, minibar, in-room safe, iron/ironing board

Quadruple Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Quadruple Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Free toiletries, towels, soap, shampoo

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Down duvets, minibar, in-room safe, iron/ironing board

Royal Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Down duvets, minibar, in-room safe, iron/ironing board

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

Hotel La Catedral

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4.7 out of 5, Exceptional, (500)
The price is CHF 196
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel La Catedral

About this property

Hotel Real Plaza

Colonial hotel with fitness centre and steam room
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Hotel Real Plaza offers 27 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with cable channels. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Real Plaza, you're just a quick walk from San Jose el Viejo Ruins. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Real Plaza
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a playground
  • 10 minutes by foot from Central Park and a 4-minute drive from Casa Santo Domingo Museum
  • Airport shuttle service available for a fee
Hotel Real Plaza offers its guests an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hotel Real Plaza also features tour/ticket assistance, a garden, and a picnic area. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Colonial Antigua Guatemala hotel is smoke free.

Real Plaza – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Real Plaza

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real Plaza

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GTQ 500 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Real Plaza offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Plaza
Hotel Real Plaza Antigua Guatemala
Real Plaza Antigua Guatemala
Real Plaza Hotel
Real Plaza
Hotel Real Plaza Hotel
Hotel Real Plaza Antigua Guatemala
Hotel Real Plaza Hotel Antigua Guatemala

Hotel Real Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 129 reviews" "
Rating 8 - Good. 33 out of 129 reviews" "
Rating 6 - Okay. 23 out of 129 reviews" "
Rating 4 - Poor. 12 out of 129 reviews" "
Rating 2 - Terrible. 10 out of 129 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable. Clean and neatly. Delicious breakfast 😋
Stayed 1 night in Dec 2022

4/10 Poor

Steven

6/10 Okay

José

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022

2/10 Terrible

Francisco

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas. Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados. Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente. El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo. Triste la verdad. NO lo recomiendo . No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.

2/10 Terrible

Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.
Stayed 1 night in Dec 2022

6/10 Okay

Bryson

Travelled with family and small children
Seems like it could be a really nice place, but is managed like it's a much cheaper motel.

2/10 Terrible

Victor

Travelled with family
Disliked: Staff & service, amenities
Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay, they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then. will never stay in a hotel that embarrasses guest like that.
Stayed 2 nights in Nov 2022

4/10 Poor

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.
Stayed 4 nights in Apr 2022

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
FRONT DESK not helpful but borderline rude. Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance. Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.
Stayed 2 nights in Mar 2022

6/10 Okay

Juan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.
Stayed 2 nights in Dec 2021

10/10 Excellent

Génesis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.
Stayed 1 night in Nov 2021

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
It's a beautiful hotel! the grounds are gorgeous and everyone who worked there was super nice.
Stayed 2 nights in Nov 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience...Great place to stay in Antigua!
Stayed 7 nights in Jun 2021

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of local flare !
It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.
Stayed 5 nights in Jun 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Well around 2 am someone
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good staying there
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
las personas son extremadamente amables. el lugar comodi y limpio, situado en buen punto de la ciudad
Stayed 1 night in Apr 2021

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
Great room, 3 twin beds with lot of space and it have a wall in between to give some privacy. Restaurant, pool, etc great. Staff really professional and friendly! They have a fruit tree and they were giving the fruit to their customers for free!
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio el staff muy atento y un lugar expectacular!!!
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture and design is lovely. The breakfast was awesome.
Stayed 2 nights in Feb 2021