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Hotel Serwir

4.0 star property

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Photo gallery for Hotel Serwir

Bar (on property)
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Superior Double Room | Hallway
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Koningin Astridlaan 57, Sint-Niklaas, 9100
  • Waasland Shopping Center
    ‪8 min walk‬
  • St. Nicholas Church
    ‪3 min drive‬
  • Sint-Niklaas City Hall and Belfry
    ‪3 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, laptop workspace

Comfort Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

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Front of property

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  • Parking included
  • Free WiFi
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The price is CHF 95
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includes taxes & fees
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About this property

Hotel Serwir

Hotel connected to a shopping centre in Sint-Niklaas with free parking
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and conference space.
Hotel Serwir offers 78 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Sint-Niklaas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hotel Serwir, you're connected to a shopping centre and just a quick walk from Waasland Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 8 minutes on foot from Waasland Shopping Center and a 3-minute drive from St. Nicholas Church
  • Bus station shuttle and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 12 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7158 square feet (665 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Serwir. An area shuttle within 1 kilometres and a bus station shuttle are available for a fee. Free self parking is available.

This 4-star Sint-Niklaas hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Brasserie Renardeau – This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 1 kilometres
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Brasserie Renardeau

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 7,158 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who will arrive in the evening should notify the hotel in advance.

Renovations and closures

The property is closed between 31 October and 5 November.
The property is closed: Christmas Eve, Christmas Day and New Year's Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 per person
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Serwir
Hotel Serwir Sint-Niklaas
Serwir
Serwir Hotel
Serwir Sint-Niklaas
Best Western Serwir
Best Western Sint-Niklaas
Sint-Niklaas Best Western
Hotel Serwir Hotel
Best Western Serwir
Sint-niklaas Best Western
Best Western Sint-niklaas
Hotel Serwir Sint-Niklaas
Hotel Serwir Hotel Sint-Niklaas

Hotel Serwir Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 315 reviews
Rating 8 - Good. 142 out of 315 reviews
Rating 6 - Okay. 46 out of 315 reviews
Rating 4 - Poor. 18 out of 315 reviews
Rating 2 - Terrible. 6 out of 315 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Stayed 4 nights in Oct 2024

4/10 Poor

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as a stopover
One night stopover on our way to Northern Holland. Very clean and comfortable hotel. Staff are very helpful. The restaurant menu offers less choice than i remember from a previous visit, but food quality is excellent. Ample free parking immediately outside the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, room comfort
This is a great hotel ideally located for a longer visit and walk into the city. Our bed was one of the most comfortable we've ever had in a hotel. Although a long drive from Lincoln may have helped our sleep. The shower was excellent in terms of heat and power but the dated above bath holder and curtain let it down. It was too high and was best hand held or angered on the stability bar. That was a pity as otherise this was a nice hotel with great free parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Really good hotel.. friendly staff, free car parking space.. most important thing! very clean and tidy place.. 10/10
Stayed 1 night in Jul 2024

6/10 Okay

Karl Gudjon

Stayed 6 nights in May 2024

6/10 Okay

Assad

Stayed 3 nights in May 2024

10/10 Excellent

Elias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort great for business stay
Comfort hotel great for business stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Justin

Business traveller
Quite dated room. No tea making facilities or water provided in the room. Quite expensive bar food menu.
Stayed 1 night in Jan 2024

6/10 Okay

Wayne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Alaistaire

Travelled with family
Liked: Property conditions & facilities
Good parking, clean and comfortable
Stayed 1 night in Oct 2023

4/10 Poor

Terry

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Our room was in the older "main" building and the quality of this room was inferior to rooms in the "new" building.
Stayed 1 night in Sep 2023

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was vert clean. Meal in the hotel restaurant was too expensive for the quality of the food, and staff was aged men, but with no apparent experience.
Stayed 1 night in Oct 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not for leisure stays
Ok hotel. Bed not comfortable, plastic bed cover so very hot to sleep and hard bed. Despite photos dated decor. No tea and coffee in room. 4 star hotel would presume is more for business
Stayed 2 nights in Sep 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast..
Stayed for 4 nights, arrived Thursday afternoon, been up since 4am so wanted a quick power-nap, got into bed to be greated by heavy hammer drilling, this went on for quite a while so contacted the reception just to see how long it would be going on, we were told there was no drilling in the hotel and it must of been outside, clearly this wasn't true as it was coming from the next room.... apart from this the hotel was great especially the breakfasts....
Stayed 4 nights in Jul 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Keyhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was above my expectations. Nice place and friendly staff.
Stayed 1 night in Jun 2023

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Very Convenient one night stopover on longer road trip into Europe. Reception was good, evening meal was very good and service throughout was excellent. The room was comfortable and clean and breakfast was very good. Nothing to complain about.
Stayed 1 night in Jun 2023

10/10 Excellent

james

Stayed 1 night in May 2023

8/10 Good

Naser

Stayed 4 nights in Feb 2023

10/10 Excellent

Julia

Stayed 1 night in Jan 2023

10/10 Excellent

Danniel

Stayed 2 nights in Dec 2022

4/10 Poor

Katie

Business traveller
Disliked: Property conditions & facilities
Very disappointing stay
Very disappointing stay. Although advertised as a 4 star hotel, there were several issues with our stay. The hairdryers did not work (to which I was only offered a part broken tiny travel hairdryer), the only iron available was broken too and leaked water all over my clothes. The rooms are very dated with leaks from the showers, uncomfortable pillows, very dim and dark lighting and leftover sweets from prior guests were left in one of the rooms which makes me doubt that they were thoroughly cleaned (this seems to be common as mentioned in other reviews too). The housekeeping ladies were quite rude to my colleagues and the older lady receptionist was extremely rude, calling my colleagues room saying that they would be charged a fee if they were 1 minute past the check out time (very strange given that they had not reached the check out time yet). When I asked the receptionist for some advice about getting trains in Belgium, she just said that she doesn’t take public transport instead of trying to help in any way, you expect a little more from a customer service perspective from a 4 star hotel! Only plus was the good breakfast.
Stayed 2 nights in Nov 2022