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Novotel Antwerpen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Antwerpen

Terrace/patio
Sun deck
Daily buffet breakfast (EUR 20 per person)
Executive Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Bar
  • Laundry

Explore the area

Map
Luithagen Haven 6, Antwerp, 2030
  • Sportpaleis
    7 min drive
  • Lotto Arena
    7 min drive
  • Port of Antwerp
    7 min drive
  • Antwerp (ANR-Antwerp Intl.)
    22 min drive

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza Antwerp, an IHG Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (964)
The price is CHF 92
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Crowne Plaza Antwerp, an IHG Hotel

About this property

Novotel Antwerpen

Eco-certified hotel with fitness centre and seasonal outdoor pool
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference centre and a seasonal outdoor pool. Housekeeping is available on request.
Novotel Antwerpen offers 120 accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Antwerpen. During your stay, you'll be within walking distance of Indoor Karting Antwerpen. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at FoodSquare Bar& Brasserie, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a playground and bicycles to rent
  • 8 minutes by car from Museum Aan de Stroom and 8 minutes from Antwerp Zoo
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Novotel Antwerpen offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 1884 square feet (175 square metres) and includes a conference centre. A terrace, barbecue grills, and a vending machine are also featured at the eco-certified Novotel Antwerpen. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3-star Antwerp hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
FoodSquare Bar& Brasserie – This brasserie specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Food Square – This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Food Square
  • FoodSquare Bar& Brasserie

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (1,884 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Antwerpen Novotel
Novotel Antwerpen
Novotel Hotel Antwerpen
Antwerp Novotel
Novotel Antwerpen Hotel
Novotel Antwerpen Hotel
Novotel Antwerpen Antwerp
Novotel Antwerpen Hotel Antwerp

Novotel Antwerpen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 759 reviews" "
Rating 8 - Good. 340 out of 759 reviews" "
Rating 6 - Okay. 163 out of 759 reviews" "
Rating 4 - Poor. 43 out of 759 reviews" "
Rating 2 - Terrible. 24 out of 759 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandra

Stayed 2 nights in Aug 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice staying with you guys I hope I see you guys again thank you for everything you guys had done for me and family specially with my autistic daughter the staff was really kind with her ❤️❤️❤️
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Stayed 3 nights in Jul 2024

4/10 Poor

Baldewijn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like the hotel, also for the price it’s not good. Old, dirty and the location is not good. We paid €200 for a night, but was more worth €100 for a night. Renew it or something
Stayed 1 night in Jul 2024

4/10 Poor

Abdulai

Disliked: Staff & service, property conditions & facilities, room comfort
Fraudulent staff's
I was charged for 2 breakfast and it's only 1 i needed, the receptionist said the manager is on holiday so my refund is going to take up to 2 weeks to process but taking my money by mistake is not an issue
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple business hotel. Very nice staff. Good restaurant for the price point for breakfast and dinner.
Stayed 3 nights in Apr 2024

10/10 Excellent

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty standard European hotel. Small. Bed was hard. They did have a very small refrigerator in the room. Pretty usual stuff. Good hotel for the money. Clean.
Stayed 2 nights in Mar 2024

8/10 Good

Timi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well
Stayed 1 night in Jan 2024

10/10 Excellent

RAAKESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Qingxia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and free parking.
Stayed 1 night in Nov 2023

8/10 Good

Vladan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Outstanding Service
Our family spent one night only in this Hotel but Novotel Antwerp fully met our expectations. Although the place itself was a little bit outdated, the bed was comfy and the room clean. The highlight of our stay came the following morning when we received the Service from Driss, F&B attendant. His people skills, warm welcoming attitude and overall attention to details were exceptional. Driss, one more time I take this opportunity to express gratitude of our family for making our day with Novotel unforgettable. You are the real asset to that place.
Stayed 1 night in Sep 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & attentive staff
We really enjoyed our overnight stay. The reception staff were lovely. Same for the restaurant and bar staff, all very helpful and attentive. The room was comfortable and the bathroom was great.. Plenty parking too.
Stayed 1 night in Sep 2023

8/10 Good

Henk

Liked: Cleanliness, staff & service, room comfort
Second time staying here. Overall i think iit is a good hotel. Breakfast is very overpriced for the limited choices.
Stayed 1 night in Aug 2023

8/10 Good

Iwona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us on a overnight stay.
We only stayed over night as a stop off. Having read other reviews i wasn’t sure what we would find. However we couldn't find fault. The room was clean and i liked the fact it had a separate internal door which made it really quiet. Bed was comfy the sofa bed not so comfy but ok. The kid's loved the pool. Which had towels available to use. Breakfast was busy but great. Staff were friendly. Would definitely use again if in that area.
Stayed 1 night in Aug 2023

4/10 Poor

Kwabena

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The Breakfast and play area with the pool was good but the rooms and the staff service was very bad.
Stayed 2 nights in Aug 2023

2/10 Terrible

Olayinka

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
WORST HOTEL IN THE HISTORY OF NOVOTEL (POOR HOTEL MANAGER AND RECEPTIONIST. I had three asthma crisis while I was in the hotel due to the smell of the hotel. Unfriendly receptionist and lack of professionalism. Silly hotel manager who is meant to be working as a store replenishing staff rather than a manager. Hospitality of the hotel is extremely is beyond poor. I will never recommend to my worst enemy.
Stayed 3 nights in Aug 2023