Hôtel & Spa - Thalazur Arcachon

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Sauna, hot tub, steam room, body treatments, hydrotherapy
Reception
Lobby lounge
Indoor pool, outdoor pool
Sauna, hot tub, steam room, body treatments, hydrotherapy

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Room service
  • Pool

Explore the area

Map
9 Avenue Du Parc, Plage des Abatilles, Arcachon, Gironde, 33120
  • Thalazur Thalassotherapie Arcachon
    1 min walk
  • Plage des Abatilles
    6 min walk
  • Arcachon Bay
    7 min walk
  • Arcachon (XAC-La Teste de Buch)
    12 min drive

Room options

Classic Twin Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Suite

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, Hot Tub

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, Hot Tub

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Junior Suite

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Chambre Double Exclusive, balcon, vue piscine

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel & Spa - Thalazur Arcachon

Beach hotel with outdoor pool
At Hôtel & Spa - Thalazur Arcachon, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Hôtel & Spa - Thalazur Arcachon offers 124 accommodations with a safe and complimentary dressing gowns. Each accommodation is individually furnished and decorated. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Our customers tell us that they enjoy the overall property condition at Hôtel & Spa - Thalazur Arcachon. During your stay, you're just a quick walk from Arcachon Bay. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy French cuisine and garden views while dining at Cote d Arguin
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with body wraps, thalassotherapy or facials at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a sauna and hiking/biking trails
  • Just a 1-minute drive from Arcachon Bay and 8 minutes from Dune of Pilat
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Hôtel & Spa - Thalazur Arcachon offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3983 square feet (370 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the eco-certified Hôtel & Spa - Thalazur Arcachon. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Arcachon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cote d Arguin – Overlooking the pool and garden, this restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cote d Arguin

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Tennis lessons

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to April 6 2025 (dates subject to change):
  • One of the swimming pools
The property is closed between 19 January and 28 January.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.82 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hôtel & Spa - Thalazur Arcachon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 30 October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel les bains d'Arguin Thalazur
Hotel les bains d'Arguin Thalazur Arcachon
les bains d'Arguin Thalazur
les bains d'Arguin Thalazur Arcachon
Hôtel bains d'Arguin Arcachon
Hôtel bains d'Arguin
bains d'Arguin Arcachon
bains d'Arguin
Novotel Arcachon
Arcachon Novotel
Hôtel Bains d'Arguin Thalazur Arcachon
Hôtel Bains d'Arguin Thalazur
Bains d'Arguin Thalazur
Hotel les bains d'Arguin by Thalazur
Hôtel les bains d'Arguin

Hôtel & Spa - Thalazur Arcachon Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 316 reviews" "
Rating 8 - Good. 126 out of 316 reviews" "
Rating 6 - Okay. 27 out of 316 reviews" "
Rating 4 - Poor. 11 out of 316 reviews" "
Rating 2 - Terrible. 3 out of 316 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t bring children to this hotel.
3 star hotel at best, stayed with my 5 year old son for a weekend break. This hotel is not child friendly! We were afraid to use the pool as it was so quiet you could barely hear a whisper. Room was overlooking a building site, huge cranes, not exactly the sea view we were hoping for. Thankfully it was the weekend so no noise. Bed was comfortable but room was quite tired and very small. Sound proofing was awful , we were awoken most mornings very early from noise above and in the corridor. Room service was great and the staff in the restaurant friendly. Reception staff not so helpful and found them to be quite rude. No offer of help when checking in for our caes. Solo travel with a child an offer to at least help. Not a 4 star hotel. Probably the worst hotel we have stayed in for a number of years.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
Despite the building work outside the hotel still managed a very relaxing stay. Pool area lovely and spotlessly clean
Stayed 3 nights in Jul 2024

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not a friendly or well-located hotel so we left early, it had the vibe of an airport hotel unfortunately and not a destination where you actually want to spend time and relax. Busy with conferences and spa day guests. Public transport links are poor and taxis difficult to find and expensive. Rooms clean. Staff generally not welcoming with the exception of Pauline who was great. It’s not even called Thalazur it’s called Hotel des Bains d’Arguins, which appears to be linked up but not separate to the spa. The different name sums it up really - we expected one thing and got another. I’m sure it’s not bad for everyone - if we had had a car it may have been different, or at least felt less isolated, - but unfortunately it was an expensive mistake
Stayed 4 nights in Jun 2024

10/10 Excellent

Tariq

Stayed 3 nights in Aug 2023

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Alllergen in food is poor
As the hotel is at least 30 to 50 mins away from other restaurants depending on which way you walk, then best to book at least b&b or 1/2 board. It needs to sharpen up its treatment of allergens in the food served. Whilst it has a notice tooked away at the entrance of the restaurant this does not include the plat de jour menus, the menus do not make reference to allergens either. So i was faced with a steak which came with mushroom puree covered in nuts. Also nuts are only classified as peanuts in the allergen menu and therefore the hotel excludes hazelnuts, almonds etc. For a hotel of this quality this should be improved
Stayed 5 nights in Jun 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing modern hotel
Modern hotel with friendly staff, relaxing pool and spa area . Visited in May so didnt use the outdoor areas. Very clean spacious room. A 40min walk into the centre. Ample car parking. Quiet location.
Stayed 3 nights in May 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Indoor pool not for children.
A nice hotel with good rooms and EV chargers. The big let down was the pool which refused entry to children. The minimum age was 12 which both children were over and both children wore the required swimming hats. However they decided that their swimming shorts did not meet their regulations and speedos had to be worn, so they were turned away.
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
way overpriced broken AC all amenities closed poor service
Stayed 1 night in Jul 2021

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 11 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having access to the spa/close to the beach. . Need a cab or a car to get to restaurants or other activities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Needs some improvment in services
Air Conditioning Cooling & Heating cannot be adjusted to your own requirements it is controlled by the reception manager if they decide that they will set it for heat you cannot get cooling The outside temp during the day was around 25 Deg Celsius making the room too warm even at night Cooling was not available as the hotel had switched over to heating as it was the end of the hot season. Ended up sleeping with the window/door to the balcony open to get fresh air these were not fitted with insect screens making for an uncomfortable night Internet was painfully slow
Stayed 1 night in Oct 2018

10/10 Excellent

Claudia, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, close to ‘Ville d’Hiver’, close to the City Center, enough Parking space.
Stayed 1 night in Oct 2018

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite location but nowhere to far away.
Great Hotel location great if you do not mind walking a couple of Kilometers, also on bus route so those not so energetic can access town easily. Room and staff very good an as per description however as with most of my Hotels.com bookings I always seem to be positioned in an out of the way room!! Amenities very good but be prepared to pay top dollar for food, drinks and spa treatments.
Stayed 7 nights in Aug 2018

8/10 Good

NADINE

A bit dull.
It was fine except for the lack of ambiance = music or performers in the eve.Other spas had that.
Stayed 6 nights in Aug 2018

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Hotel pool and spa facilities were perfect for a relaxing stay. Beach opposite the hotel entrance, with a bus stop and cycle path into town centre outside the hotel.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
with wonderful thalasso treatment, good staff and good food
Stayed 2 nights in Jun 2018

10/10 Excellent

Clodagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 1 night in Jun 2018

8/10 Good

Fred, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern spa hotel
Modern spa hotel. Clean comfortable room and ensuite. Tea and coffee making facilities in room. Good variety at breakfast - although fresh fruit was nearing its sell by date. Overall breakfast was overpriced. Heated sea water pool and relaxing pool area. Good spa facilities. However, there were time restrictions with regards to using the spa that were not made clear on booking. Regulations with regards to men's swimwear varied from day to day. Regulations with regards to swim caps loosely applied - women allowed in spa with shower caps and full make up. Staff friendly and helpful Close to beach. town centre 30 minute walk. bus stop nearby - buses to town centre and tourist attractions (possibly summertime only)
Stayed 3 nights in Aug 2017

8/10 Good

anthony, Herefordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIg holiday/conference hotel
Decent enough large hotel, well run and clean with attractive gardens and pool. Peaceful and spacious, with lots of outside terraces for drinking and eating. Helpful receptionists. Good location. Odd areas of "meanness"; supposed to use bath towels for bathroom and swimming in seawater pool with no way to dry them. Unimpressed by dining room as food uninteresting and not much choice, quite expensive too.
Stayed 2 nights in Sep 2017