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Palace Città

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February 2025

Photo gallery for Palace Città

Outdoor pool, pool umbrellas, pool loungers
Reception
Lobby sitting area
In-room safe, desk, blackout curtains, free WiFi
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Laundry
  • Pool

Explore the area

Map
Viale Roma 10, Arco, 38062
  • Arco Christmas Market
    6 min walk
  • Arboretum of Arco
    12 min walk
  • Arco Castle
    16 min walk

Room options

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4.7 out of 5, Exceptional, (63)
The price is CHF 78
for 1 night
includes taxes & fees
14 Jan - 15 Jan
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About this property

Palace Città

Hotel in Arco with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
Palace Città offers 81 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries.

This Arco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dietarco. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Palace Città, you're just a quick walk from Dietarco. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, manicures and pedicures or hot stone massages at Dietarco
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Steps from Dietarco and Arco Municipal Casino
Palace Città offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Palace Città.

This Arco hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
Palace Città has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Palace Città
Palace Citta Arco
Palace Città Arco
Palace Hotel Città
Palace Hotel Città Arco
Palace Città Arco
Palace Città Hotel
Palace Hotel Città
Palace Città Hotel Arco

Palace Città Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 4 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & views
Stayed two nights Dinner Bad & Breakfast whilst touring the area. Great location close to the old part of town with its maze of old cobbled streets. Good sized room with balcony, clean and comfortable bed. Staff friendly, food to a good standard, outside pool & off road parking. Would recomend
Stayed 2 nights in May 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Great location, friendly staff, rooms a bit shabby
The hotel was in a great location right next to down town. The staff was friendly and very helpful. The breakfast was good but nothing that special. The room was a bit shabby for a 4-star hotel: the TV was small and only had a few Italian Channels, the bed was the dreaded Euro two single beds pushed together where one of us would inevitably fall into the crack at night. Stylistically the rooms could really use an update. The pool was nice but closed at 1900 every evening. If you plan to use the Spa be sure to make advance reservations as everything was booked when we wanted to go. But Arco is a great town if you are into biking and climbing. We could have stayed there another month and not been bored. The Lake is only a 20 min bike ride away and Arco is a much less touristy place than the towns you will find on the lake.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David, Yorkshire

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location but outside is looking tired
Stayed 2 nights B&B early Sept 2011. Outside looking tired and spa pool had mould in the bottom.24 hour Reception was helpful and would rate very good. The lobby had a free use PC and WiFi. Our room was on the first floor and were were able to get WiFi in the room. The room had a balcony and had been refurbished quite recently. It was excellent apart from the burnt wall-lamp shade. Shower good, plenty of wardrobe space. The ground floor Restaurant looked fantastic and an English client said the food was good, certainly the menu looked impressive. The basement breakfast room was a bit depressing - set up for the German tourist groups to eat en masse. There was a good range of breakfast pastries and the usual continental breakfast items but they were of poor quality compared with other places that we stayed.

4/10 Poor

tb

Disliked: Cleanliness, staff & service, property conditions & facilities
Schade
Leider werden Wünsche nach einem ruhigen Zimmer nicht berücksichtigt, bzw. weiss wohl das Personal nicht, wie es dort nachts zugeht. Wir haben ein Zimmer direkt über der Küche bekommen, dort, wo das Personal beim Rauchen steht, dort, wo der Parkplatz ist, und wo die Glascontainer sind, außerdem noch neben dem Aufzug. Wir wissen jetzt, dass das Personal das Altglas nach Feierabend, ca. 0.20 Uhr im Container entsorgt, und wir wissen, dass die Müllabfuhr sehr früh morgens kommt. Zum Zimmer: Hygienebeutel werden wohl grundsätzlich nicht aufgefüllt. Bademantel und Badeschlappen gabs nur auf Nachfrage. Geputzt wird nur oberflächlich, die Betten wurden sehr lange nicht mehr zur Seite gerückt, außerdem war ein sehr modriger Geruch im Zimmer.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
zentrale Lage, Parkplatz
Abendessen immer 3 Gänge, Zuviel! Nicht typisch italienisch
Stayed 13 nights in Apr 2018

8/10 Good

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in posizione ottima.
Hotel in posizione ottima, a due passi dal centro storico, con tutti i servizi a portata di mano.

6/10 Okay

Paolo

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Für eine Nacht in Ordnung; länger nicht zu empf.
Das Frühstück war eher so lala; jeden Tag die selbe Auswahl und die Qualität eher unterste Kategorie. Für ein Hotel mit dieser Sternenanzahl sollte es zumindest vernünftigen Kaffee geben und nicht einfach ein Löslicher aus dem Automaten. Cappuccino war ebenfalls aus dem Automaten (Gemisch aus Milchpulver und Löslichen => einfach grauenvoll und das in Italien!) Die Säfte waren ebenfalls eine Pulvermischung und überhaupt nicht genießbar.

8/10 Good

riccardo, verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon hotel vicino al centro con comodo parcheggio
Mi sono trovato bene .hotel in rinnovamento con camere confortevoli e ben riscaldate. Colazione ottima.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr zentral und Verkehrsgünstig
das Hotel liegt direkt hinter dem Busbahnhof und ist absolut ruhig. Alles ist fußläufig erreichbar. Sehr nettes Personal und für italienische Verhältnisse ein riesiges Frühstücksbuffet mit guter Auswahl. Alles sehr zu empfehlen. Zimmer sehr sauber, ordentlich, und schön. Habe mich sehr wohl gefühlt.

8/10 Good

Rony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
עיסקה משתלמת ביותר
מלון שקט במרכז העיר עם חניה לרכב למי שצריך. שרות ספא בחינם לדיירי המלון, חובה לנצל

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service. Nettes Team. Ruhige Lage. Zum entspannen perfekt.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel im Zentrum von Arco
Verlängertes Wochenende im Hotel mit Kleinkind. Hotel war in Ordnung, aber nicht besonders originell. Alle waren sehr bemüht uns einen angenehmen Aufenthalt zu ermöglichen. Da unser Kind eher normal zwischen 19 und 20 Uhr schläft war das Hotel vielleicht nicht die richtig Wahl. Am Pool gabe es diverse Male Livemusik, die unerträglich laut in den Zimmern widerhallte. Für Kinder die das genießen konnten sicherlich schön, für uns nicht geeignet. Mit geschlossenen Fenstern war der Nachteil, dass es schnell warm wurde und in der ersten Nacht zumindest die Klimaanlage nicht funktionierte. Aber dies war offenbar ein größeres Problem und wurde vom Hotel am nächsten Tag sofort behoben. Durch eine Änderung der Verkehrsregeln führt nun eine größere Verkehrsmenge am Hotel vorbei, welches sich am Abend als ungünstig erweist. Aber der Verkehr ist maximal bis 23 Uhr wesentlich und dann de facto nicht mehr existent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kurzaufenthalt
Nur 1 Übernachtung im Rahmen von Transalp. Lage dafür perfekt. Pool und Ausstattung gut.

10/10 Excellent

alex, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et skønt hotel i Arco, god mad, dejlig pool område, reception og bar/cafe fungere optimalt..

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel in sehr guter Lage
Wir haben den Aufenthalt genossen, sehr gutes Frühstückbuffet, sehr nette Mitarbeiter sowohl am Empfang als auch beim Service. Das Hotel liegt ideal, ein Parkplatz steht zur Verfügung, man kann das Zentrum zu Fuß schnell erreichen und die Rezeption ist immer besetzt. Somit können wir dieses Hotel uneingeschränkt weiter empfehlen - vor allem auch die Aussicht vom Balkon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottimale per chi vuole vedere più posti
Abbiamo passato due notti in questo Hotel, abbiamo visto i mercatini di Arco, di Trento, di Rovereto e di Innsbruck. Quindi per chi vuole vedere più posti ed ha voglia di girare, questo Hotel è in un'ottima posizione. Da non trascurare il rapporto qualità/prezzo. Pienamente soddisfatti.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
4-Sternehotel... aber wann?
Das Hotel hat die 4 Sterne nicht verdient und ist in den 70/80-ern stecken geblieben. Der zum Kaffee servierte Frühstück ist keines Italieners würdig... Der Preis von rund 79 Euro ist für das Zimmer auch angesichts der nicht gerade zentralen Lage nicht gerechtfertigt.