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Albergo Serena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Albergo Serena

Garden
In-room safe, individually decorated, desk, blackout curtains
Buffet
Exterior
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Via della Liberta' 22 - Cerri, Arcola, SP, 19021
  • Montemarcello Regional Park
    4 min drive
  • Lerici Beach
    9 min drive
  • Venere Azzurra
    9 min drive
  • La Spezia (QLP-Sarzana-Luni)
    13 min drive

Room options

View all photos for Double Room Single Use

In-room safe, individually decorated, desk, blackout curtains

Double Room Single Use

  • 11 sq m
  • Valley view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

  • 23 sq m
  • Valley view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Triple Room

In-room safe, individually decorated, desk, blackout curtains

Triple Room

  • 23 sq m
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double or Twin Room

In-room safe, individually decorated, desk, blackout curtains

Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Albergo Serena

Waterfront hotel with free breakfast and bar/lounge
A bar/lounge, laundry facilities and express check-in are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a garden are on-site.
Albergo Serena offers 19 accommodations with a safe and free toiletries. Rooms open to balconies or patios. Each accommodation is individually decorated. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and bidets.

This Arcola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Albergo Serena, you'll be within walking distance of Montemarcello Regional Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • 6 minutes by car from Porto di Lerici and 9 minutes from Lerici Beach
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Albergo Serena. Limited free parking is available on a first-come, first-served basis.

This 3-star Arcola hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the waterfront
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Desk
  • Heating
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per stay
  • Maximum 5 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Albergo Serena
Albergo Serena Arcola
Albergo Serena Hotel
Albergo Serena Hotel Arcola
Albergo Serena Arcola, Italy
Albergo Serena Hotel
Albergo Serena Arcola
Albergo Serena Hotel Arcola

Albergo Serena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 265 reviews" "
Rating 8 - Good. 115 out of 265 reviews" "
Rating 6 - Okay. 32 out of 265 reviews" "
Rating 4 - Poor. 5 out of 265 reviews" "
Rating 2 - Terrible. 2 out of 265 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short drive to town. It was quiet and peaceful. Breakfast was good. I loved the cappuccino, my only suggestion would be to have an egg option.
Stayed 3 nights in Jul 2024

8/10 Good

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem!
The grounds are lovely, breakfast was wonderful, the room was clean and spacious and the air conditioning worked well (I’m American and there was a heat wave so this was very important to me)! Would recommend and go back
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean hotel. Excellent location with good parking. Tremendous breakfast. Friendly, hard working breakfast attendent.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant overnight stay.Breakfast was good.The location was easy,and adequate parking was available.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , quiet location 10 minutes from the coast and in sight of the mountains . Unless you are a walker bring a car.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Air Conditioner was broke.
The hotel was clean however the air conditioning did not work in the room. My wife was sweating hard after five minutes in the room. I reported the air conditioner to the front desk and they said they would take a look. I’m sure they knew the air conditioner did not work. It probably was reported broken by prior guest. We left and went to another hotel. This hotel was a waste of money for us because we want a room with air conditioning. Another issue, the hotel was more than twenty minutes drive to the boat terminal. Be careful when selecting a hotel especially if you have never visited Italy before.
Stayed 1 night in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel.
We had a wonderful stay we arrived a little late but the hotel had already set up our room for us so all we had to do was call.
Stayed 1 night in May 2018

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for visiting cinque terre
The place is well located with nice views. Very clean . Excellent breakfast buffet . Helpful staff

10/10 Excellent

Falak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family get away
The staff was amazing. Parking was really easy. Breakfast buffet was AMAZING! Freash waffles with all sorts of toppings. Ton of coffee and tea choices also.
Stayed 1 night in Dec 2017

8/10 Good

yeonhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to drive more than 20 minutes at Cinque Terre but you can see the beautiful scenery of the mountain. Breakfast was also good and staff were very kind. However, the mattress of the bed was not comfortable because it was old.
Stayed 2 nights in Sep 2017

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Spezia
Albergo Serena is located up in the mountains with ~10 minutes of curvy roads, but the views are spectacular! Their facilities are somewhat new, it's looks like it used to be a house and they added some rooms but well planned. Their staff are friendly and attentive. Breakfast buffet was delicious with pastries, jams, cereals, salami, cheese, and even a make your own waffles machine!!! There's a local restaurant (Giova) located about 300 meters from them that it was awesome! Everything we had was very tasty with local beer.

10/10 Excellent

Mahogany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful comfort paired with a great breakfast
So very amazing. Bed was comfortable, room was spacious, bathroom was mind blowing! The shower had a rainfall shower head as well as a muscle massager. The whole place was amazing, but the breakfast was the show stopper. There was such a fantastic variety of foods, and it was all locally sourced. After a few weeks of the traditional French and Italian breakfasts of breads and espresso, the hotel provided a cornucopia of delicious fresh foods. I would continue to recommend this hotel without hesitation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Fuat, Boston

Disliked: Staff & service
OK Stay, good location
Pros: - Nice views, olive trees. - Short drive to train station for Cinque Terre visit. - Good enough breakfast - Free parking Cons: - Hard to find front desk. They were only there when we were check-in. Afterwards, we couldn't find them. You need to have a phone to reach out them. - AC is paid ($5). Rooms has AC but you need to give 5 dolars to have the remote controller, and leave $50 deposits. We have slept with open windows. Hotel is at high altitude so without AC it was OK. - Linens and towels were clean but not same for bathroom.Only shampoo was provided, no soap; especially shower was not clean.Bathroom needs some maintanence. - They donot have enough power sockets - you would need them to charge your phone/tablet, camera/camcorder bateries. Tip: - Just a few meters ahead of this hotel there is a family restraurant. They cannot speak English but they have nice local food and very warm family environment. - They didn't have Cinque Terre passes as it was mentioned in another review. So you would order online or purchase at the station.

6/10 Okay

christopher, Au

Liked: Cleanliness, staff & service, property conditions & facilities
No where but nice
Found it without any problems. Signage to reception is difficult to see as the arrow on the sign is literally 2cm looking like a left over sticker I was knocking on the front door ringing the buzzer etc and about to leave when I walked down the steep drive to the other parking area and found reception. They gave no reason why they didn't answer the buzzer. That done they booked me in ignoring request for ground floor and put me upstairs. I honestly don't think many ever read our special requests as this happens often. The room was very hot and needed AC or at least a fan. Window opened but onto noisy road and allowed bugs in. It was over 30oC everyday so room was difficult to remain in until late at night. Breakfast was a highlight but the first morning we weren't allowed to use the pancake machine if you turned it on they turned it off. Working other days so not sure why they didn't explain instead of just turning off. Rooms clean and comfortable but bathroom small. Staying here a vehicle is a must as its nowhere but accessible by vehicle to eating facilities about 5kms away so if arriving around dinner time either have it in a nearby town first or bring something with you. Neighbours all park on the road outside the rooms and canbe a little noisy with the window open when they leave for work. The hotel also asks you to rate them on a slip in the room not on booking sites which I don't think is correct procedure as when we book on hotels.com we first read the reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great for Family and Budget Travelers
Overall a very nice place to stay. Management was very accommodating when we arrived after the 11 pm check-in time due to train troubles. The room had some mold on the bathroom walls but was clean other than that. The location was also a little out of the way but very quiet.

8/10 Good

P G, Christchurch, New Zealand

Liked: Cleanliness, staff & service, room comfort
Beautiful location in the hills
Beautiful location in the hills, although quite tricky to find. It has sort of a hostel feel & look but does have booked rooms like a hotel. We were a family of 4 driving through Italy so needed a stop before Rome. Perfectly adequate services, good wifi, good breakfast and very friendly staff. Free parking and a beautiful picturesque views in the morning. We had a double room with a double bed & two single beds for the teenagers. Lerici beach & township is stunning - well worth a drive & explore (10 minute drive) A great stopover when doing a roady through Italy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
It was awesome! If i visit again, I must be here.

10/10 Excellent

George, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place with a wonderful view
Beautiful location in the hills. Very peaceful. Great place to stay. Good breakfast. Nice staff. Would stay there again.

6/10 Okay

semk, milwaukee

Disliked: Room comfort
Too noisy
For the price, this hotel is a good deal if you are looking for a basic place to stay with breakfast and parking. Unfortunately, it was a little to far from everything and even finding a place for dinner was a chore. Also, the building is very echoey and with noise from other guests all hours of the night, I couldn't sleep. If the hotel could enforce a quiet time of say 1am-6am, I might recommend it.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Nice scenery but a little lacking
As this hotel was on a hillside there was no traffic noise but you needed a car or taxi to reach it. The views across the valley and towards the mountains were superb. The breakfast had a good and varied selection of buffet food. Ensuite was very modern. Three things for improvement: 1) Parking was tight when the car park was full 2) Tv was limited to just six channels 3) There was no air conditioning in the room A lift would also have been a help..

8/10 Good

Fred, Albuquerque, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tricky to find, and not a lot of parking.
Just outside of Lerici in an area called Cerri. It's up on a hillside with some pretty nice views from your balcony. Clean and comfortable with walkin access to the second floor. Small breakfast area and not a lot to choose from. We selected it based on price, parking and breakfast. We were there for two nights in late October 2013, primarily to do Cinque Terrre. La Spezia is 15 or 20 minutes away by car depending on the traffic.