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Arenal Volcano Lake Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arenal Volcano Lake Hotel

View from property
Breakfast, lunch, dinner served; international cuisine
Interior
Gift shop
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Road 142, 7.5 Km SW From Nuevo Arenal, La Union, Nuevo Arenal, Arenal, Guanacaste, 50807
  • Lake Arenal
    3 min walk
  • Arenal Volcano National Park
    20 min drive
  • Mistico Arenal Hanging Bridges Park
    24 min drive
  • La Fortuna (FON-Arenal)
    78 min drive

Room options

View all photos for Deluxe Double

Deluxe Double | In-room safe, free cots/infant beds, free WiFi

Deluxe Double

  • 30 sq m
  • Lake view
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, Lake View

In-room safe, free cots/infant beds, free WiFi

Deluxe Room, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Suite, Lake View (King)

In-room safe, free cots/infant beds, free WiFi

Suite, Lake View (King)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Arenal Volcano Lake Hotel

Family-friendly hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, dry cleaning and tour/ticket assistance.
Arenal Volcano Lake Hotel offers 10 accommodations with a safe and complimentary bottles of water. Rooms open to furnished patios. This Arenal hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Arenal Volcano Lake Hotel, you're just a quick walk from Lake Arenal. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at La Alondra
  • Full breakfast served daily for a fee
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes kayaking
  • 11.5 miles (18.5 km) from Arenal Volcano National Park and 15.5 miles (24.9 km) from Arenal Volcano
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Arenal Volcano Lake Hotel. Free self parking is available.

This 3.5-star Arenal hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.
La Alondra – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: USD 6 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Alondra

Things to do

  • Fishing
  • Kayaking
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 6.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
The front desk at this property is open daily from 8 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Volcano Lake Hotel
Arenal Volcano Lake
Arenal Volcano Lake Hotel Costa Rica/Nuevo Arenal
Arenal Volcano Hotel Arenal
Arenal Volcano Lake Hotel Hotel
Arenal Volcano Lake Hotel Arenal
Arenal Volcano Lake Hotel Hotel Arenal

Arenal Volcano Lake Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
We really loved the location and staff at this hotel - the view is BEAUTIFUL over-looking the lake and was the highlight of the hotel and they've created cute decks in front of each room which are nice to relax on. The rooms and beds are fine but we did have bugs (including a cockroach) in the room. I understand this is sometimes common in Costa Rica so we try to be understanding about that, but it did poorly impact our night's sleep. Ultimately, we were happy we chose to stay at the lake rather than in La Fortuna's main town area.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, good food, nice pool! Wonderful staff, so accommodating, friendly and helpful!
Stayed 3 nights in Dec 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, room comfort
The staff was very friendly and made our stay. The view from the hotel is breathtaking.
Stayed 2 nights in Dec 2018

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and wonderful view of the lake
The staff was excellent. Breakfast was very tasty as well. I highly suggest renting the kayaks and going on the lake
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of Lake Arenal
The hotel is on a hill above the road with a view of Lake Arenal from the porch of each room and fairly quiet. We took advantage of the hotel's offer to do some laundry for us and were pleased to have clean clothes delivered to our room later the same afternoon. Ate at the attached restaurant and the food was good. Nice place to rest and relax.
Stayed 1 night in Feb 2018

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Average night stay
We stayed for one night and didn't have a meal at this hotel so my review is not all encompassing. This is a small family run motel with approx 10 very basic rooms. Other than beds, linens, toilet, shower and sink, there wasnt much else to the room. Rooms were clean and beds were relatively comfortable. Wifi reception was poor. Each room had a nice porch facing Arenal lake (although there was no view of the volcano) so most of our time was spent out there. Also be advised the rooms are just above the main road and there is a school directly behind the row of rooms. Service staff were wonderful. Overall good, affordale place to stay for a night if you're in the area.
Stayed 1 night in Mar 2018

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a great view
We stayed as a family of 4 in this hotel which is a family owned and managed place. The owner Milton is an amazing host who runs this place with his son and daughter. They are a very good hosts and the place has an amazing lake view. We had a good time as Milton is very helpful in suggesting the tours in the local area as well as in other parts of Cost Rica. They serve amazing food onsite and we loved the food and didn't want to have the food in the main area. This hotel is bit far away from the main town so people should just keep that in mind while booking this place. It probably will cost them $40-60 one way to go and come back from the La Fortuna area where all the activities and restaurants are located but its a economical place so probably the taxi fare will offset the cost of the hotel. The room was nice and beds were comfortable. The bathrooms can be upgraded a bit and closet and bathroom door needs painting.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good food great view artsy place
Wonderful artsy Reno of a nondescript motel with incredible view. Hip young Tikis run place. Great food, and is a stand out for being cheap yet trendy. Loved being there and seeing young Costa Rican creativity.

10/10 Excellent

mellina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Absolutely amazing

6/10 Okay

Willem, Fryslân

Liked: Cleanliness, staff & service, property conditions & facilities
Aardig onderkomen voor een nacht.
De naam doet vermoeden dat het hotel aan een vulkaanmeer ligt maar in het eggie is het een groot stuwmeer waar je nauwelijks bij kunt komen. Niets interessants in de buurt, behalve het dorpje Nuevo Arenal, Postzegels zijn alleen in La Fortune, 60 km verder te verkrijgen. Verder vriendelijk en behulpzaam personeel en dat is ook wat waard.
Stayed 2 nights in Mar 2018

10/10 Excellent

Gionata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

holger

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gute Betreuung.
Für den Preis gut. Dusche gewöhnungsbedürftig. Wer billig 1 x übernachten will, ist es völlig ausreichend.

4/10 Poor

PEDRO, GUADALAJARA, JAL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
PERSONAL MUY ATENTO, HABITACIONES MUY BASICAS
PARA ESTE HOTEL DEBO RESALTAR LA BUENA ATENCION Y DISPOSICION DE SU GENTE, CUENTAN CON UNA LINDA AREA DE CAFETERIA Y UNA VISTA AL LAGO (NO ASI AL VOLCAN) MUY AGRADABLE. LOS DESAYUNOS NO ESTAN INCLUIDOS. PARA EL CASO DE LA HABITACION DEBO DECIR QUE ES MUY BASICA, CUENTA CON SABANAS LIMPIAS AUNQUE TANTO LA HABITACION COMO EL BAÑO NO ESTABAN DEL TODO LIMPIOS, COLCHONES DELGADOS NO MUY COMODOS, CAMAS MUY SENCILLAS Y UN ROPERO QUE EN EL CASO DE LAS 2 HABITACIONES QUE RENTAMOS SE VE QUE NO HABIAN LIMPIADO HACE UN TIEMPO. EL FOCO DEL VENTILADOR EN AMBAS NO ENCENDIA. YO DIRIA QUE PUDIERAN MEJORARLO MAS. TENIAMOS MUCHAS EXPECTATIVAS EN ESTE HOTEL Y FRANCAMENTE QUEDAMOS DECEPCIONADOS SALVO LA BUENA ATENCION DE SU GENTE.
Stayed 1 night in Mar 2018

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnificent view. exceptional service and hospitality. delicious food. the greatest escape back to the Nature. highly recomended for everyone
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Très bien situé
Bonne situation au bord du lac.les repas sont correctes. Les chambres sans confort
Stayed 2 nights in Feb 2018

10/10 Excellent

Agnetha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018