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Hôtel Arles Plaza

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Arles Plaza

Spa
Indoor pool, open 9:30 AM to 9:00 PM, pool loungers
Family Quadruple Room | In-room safe, individually decorated, individually furnished
Reception hall
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Parking included
  • Pet-friendly

Explore the area

Map
45 Avenue Carnot, Arles, Bouches-du-Rhone, 13200
  • Espace Van Gogh
    9 min walk
  • Place de la Republique
    9 min walk
  • Camargue Nature Park
    10 min walk
  • Avignon (AVN-Caumont)
    51 min drive

Room options

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, individually furnished

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, individually decorated, individually furnished

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Junior Duplex

Junior Duplex | In-room safe, individually decorated, individually furnished

Junior Duplex

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for Classic Single Room

Classic Single Room | In-room safe, individually decorated, individually furnished

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, individually decorated, individually furnished

Superior Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, individually decorated, individually furnished

Family Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Triple Room

Family Triple Room | In-room safe, individually decorated, individually furnished

Family Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

Hôtel Arles Plaza

Family-friendly hotel with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Hôtel Arles Plaza offers 67 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Arles hotel provides complimentary wireless Internet access. Satellite televisions are provided. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Arles Plaza. During your stay, you're just a quick walk from Van Gogh trail. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Within a 10-minute walk of Van Gogh trail and Le Manège d'Autrefois
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hôtel Arles Plaza offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. A library, a terrace, and a vending machine are also featured at the family-friendly Hôtel Arles Plaza. Self parking is free.

This 4-star Arles hotel is smoke free.

The hotel hosts a free manager's reception daily.
Restaurant – On-site restaurant. Reservations are required.
Room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Foosball table
  • Gym
  • Indoor pool
  • Library
  • Playground
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7 to 17 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 9:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Arles Plaza
New Hotel Arles
Hôtel Arles Plaza
Hôtel Arles Plaza Hotel
Hôtel Arles Plaza Arles
Hôtel Arles Plaza Hotel Arles

Hôtel Arles Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 208 out of 481 reviews" "
Rating 8 - Good. 189 out of 481 reviews" "
Rating 6 - Okay. 60 out of 481 reviews" "
Rating 4 - Poor. 17 out of 481 reviews" "
Rating 2 - Terrible. 7 out of 481 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic location for Arles and easy walking to the town. Great parking too. Our room was good. We didn’t use the pool as we didn’t have time but it looked lovely. Breakfast was a bit chaotic but we were able to get what we needed. I’d recommend based on price and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix
Excellent séjour à Arles dans cet hôtel. A 20 minutes a pieds de la partie historique. Le stationnement libre service gratuit est très pratique. La piscine a ete très appréciée. Seul bémol : il n'y a pas eu de snacking les 3 soirs faute de personnel. Mais sinon, tout etait oarfait. Je recommande !
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Eunyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David, Palm Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

dina

Stayed 2 nights in Jul 2024

10/10 Excellent

Lissette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the Arles photographic festival and comfortable accommodations, great bio toiletries, English speaking staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great pool area, friendly staff, food options, nice amount of space in rooms!
Stayed 1 night in Jun 2024

10/10 Excellent

Harry, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and good size, free parking with gate, convenience location to highway, walkable to restaurants and tourist attractions
Stayed 4 nights in Jun 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a few days, easy and secured parking with gate, good facilities and friendly staffs, will go back again
Stayed 1 night in Jun 2024

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property with parking included! I can't say anything bad about it. The petit dejeuner was good as well. The staff was helpful. I would definitely come back. A very good value for the price.
Stayed 1 night in May 2024

10/10 Excellent

YVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Monica, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is within walkable distance from old city center . Staff was very courteous and professional
Stayed 1 night in May 2024

6/10 Okay

Jenny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed overnight at the Hotel Arles Plaza. The room was ok. We appreciated the parking and location, it’s very close to the city center and perfect to discover it. Just make sure you don’t forget anything in the room. I accidentally left a fairly new silk nightgown in the room and realised immediately the evening after we left the hotel. Despite contacting the hotel and even driving back a few days later, I was told it was not found…
Stayed 1 night in Apr 2024

6/10 Okay

James, Milton

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was pleasant and well informed about the local attractions.The room was as-advertised however there was an interruption of a couple of hours while repairs were made to the hot water heater. Also the hotel should not be able to claim a lounge on-site if it only has beer and liquor but cannot mix a cocktail! The property was located about 20 min walk through a run-down area from the old city. There we had the finest meal at Constantin Restaurant. I highly recommend it.
Stayed 2 nights in Apr 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and modern hotel with excellent location to Arles. Perhaps not walkable to the town, but close enough for quick access. Property feels safe and secure with a gated parking lot access. The room provides basic overnight amenities for an adequate stay. Complaint is related to the lack of ventilation in the room. The toilet room has no vent fan, nor does the shower room. So if sharing the room with others, the smell and steam makes for an uncomfortable in-room environment. While there is a thermostat in the room, the fan power and speed seems to be centrally located and would not turn on via the wall controls. The lack of air movement throughout the night makes for stale, humid air. The humidity is so bad that water droplets collected on the window and puddled on the window sill.
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jih fang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Vicki

Travelled with family
This was a basic hotel. It was clean but there was no dining, no option for inclusive breakfast. The bar wasn’t always open and you had to find someone to get you a drink. The pool is not as big as it looks in the photographs and was under cover. It’s a good 3 star property. The four stars it claims seem a bit of stretch given the facilities at the hotel.
Stayed 7 nights in Sep 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good and so worth for the price
Stayed 1 night in Sep 2023

8/10 Good

Beatrice

Liked: Cleanliness, property conditions & facilities
I needed to do some laundry but the receptionist kept postponing it (we arrived before the check in time and I tried later that night) as she didn’t want to take responsibility for it but we only had two days so by the time the room cleaner came to the bedroom they could no longer guarantee delivery. There was only a small bottle of water for 3 people in the room and when we came back from dinner they suggested to try the vending machine, which was empty. The cleaner didn’t wash the tea cups and left stains on the table, nothing terrible but definitely not the best customer service I experienced for a 4 star hotel
Stayed 2 nights in Jul 2023