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Hostal Estrella de Agua - Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Estrella de Agua - Hostel

Outdoor spa tub
Building design
Honeymoon Double Room, 1 King Bed, Ensuite, Garden View | Down duvets, free WiFi, bed sheets
Minibar
Property entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
Carrera 5 # 6 – 24, Salento, 631020
  • Main Square
    2 min walk
  • Calle Real
    2 min walk
  • Cocora Valley
    2 min drive
  • Armenia (AXM-El Eden)
    91 min drive

Room options

View all photos for Traditional Double Room, 1 Queen Bed, Private Bathroom, Garden View

Traditional Double Room, 1 Queen Bed, Private Bathroom, Garden View | Down duvets, free WiFi, bed sheets

Traditional Double Room, 1 Queen Bed, Private Bathroom, Garden View

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room, 1 Queen Bed, Ensuite, Garden View

Traditional Double Room, 1 Queen Bed, Ensuite, Garden View | Down duvets, free WiFi, bed sheets

Traditional Double Room, 1 Queen Bed, Ensuite, Garden View

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Double Bed, Ensuite, Courtyard Area

Basic Double Room, 1 Double Bed, Ensuite, Courtyard Area | Down duvets, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Ensuite, Courtyard Area

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Cabin, 1 Double Bed, Ensuite, Garden View

Classic Cabin, 1 Double Bed, Ensuite, Garden View | Down duvets, free WiFi, bed sheets

Classic Cabin, 1 Double Bed, Ensuite, Garden View

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Double Room, 1 King Bed, Ensuite, Garden View

Honeymoon Double Room, 1 King Bed, Ensuite, Garden View | Down duvets, free WiFi, bed sheets

Honeymoon Double Room, 1 King Bed, Ensuite, Garden View

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Private Bathroom, Garden View

Deluxe Double Room, 1 Queen Bed, Private Bathroom, Garden View | Down duvets, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed, Private Bathroom, Garden View

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Shared Dormitory, Mixed Dorm

Basic Shared Dormitory, Mixed Dorm | Down duvets, free WiFi, bed sheets

Basic Shared Dormitory, Mixed Dorm

  • Sleeps 1
  • 1 Single Bunk Bed and 1 Large Single Bunk Bed

View all photos for Classic Double Room, 1 Double Bed, Ensuite, Garden View

Classic Double Room, 1 Double Bed, Ensuite, Garden View | Down duvets, free WiFi, bed sheets

Classic Double Room, 1 Double Bed, Ensuite, Garden View

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hostal Estrella de Agua - Hostel

Family-friendly hostel with 24-hour front desk and Hot tub
This hostel features a bar/lounge, Access to hot tub and a microwave in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a fridge in a common area, concierge services and laundry facilities. Housekeeping is available once per stay.
Hostal Estrella de Agua - Hostel offers 7 shared accommodations. Beds feature down duvets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hostel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hostal Estrella de Agua - Hostel, you're just a quick walk from Main Square. Free WiFi in public areas, a free manager's reception and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes horse riding/rentals, bicycles to rent and mountain biking
  • Steps from Main Square and 12 minutes by car from Reserva Natural Acaime
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A hot tub, a library, and a terrace are also featured at the family-friendly Hostal Estrella de Agua - Hostel. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Hostal Estrella de Agua - Hostel was completed in August 2020.

Smoking is allowed in designated areas at this Salento hostel.

The hostel hosts a free manager's reception daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A bar/lounge
  • Free daily manager's reception

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Room service

More

  • Heating
  • Shared accommodation

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 25000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Heated pool maintenance fee: COP 100000 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 25000 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Hostal Estrella de Agua - Hostel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hostal Estrella Agua Hostel Salento
Hostal Estrella Agua Hostel
Hostal Estrella Agua Salento
Hostal Estrella Agua
Hostal Estrella de Agua
Estrella Agua Hostel Salento
Hostal Estrella de Agua - Hostel Salento
Hostal Estrella de Agua - Hostel Hostel/Backpacker accommodation

Hostal Estrella de Agua - Hostel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
The hostel staff were welcoming. The hostel is very clean and open. The only issue is that it's very noisy.
Stayed 3 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Loud music until 3 am in the morning.
Night clubs are right next to this hotel. You won't be able to rest or sleep here. The clubs put loud reggaeton music until 3 am in the morning and you will feel that right next to you. The staff is not clear about this and they mislead you into believing the contrary. They have overpriced tours for downhill biking be careful with that. Bathroom and room are ok but not great.

2/10 Terrible

Maryluz

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no cumplieron con la reserva y me toco buscar a ul
Stayed 1 night in Aug 2021

10/10 Excellent

FEMARA, lanzarote, gran canarias.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hostal, Recomendado. Es muy limpio, el desayuno buenisimo, al igual que la atencion. Te ofrecen tours y te dan mapa.
Stayed 1 night in Nov 2019

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Todo normal.
Nos fue bien, para la zona el precio estaba justo a lo que venia en la habitación. Lo que no me pareció es que en la publicación de la habitación aparecía habitación con baño incluido. y no fue así, nos toco baño compartido. De igual forma dejo una buena puntuación, pero deberían corregir la publicación
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Francois

Disliked: Room comfort
À éviter si possible.
Chambre très petite et humide. Une odeur d'essence autour du patio dû à une station de VTT à l'intérieur de l'hôtel.
Stayed 3 nights in Dec 2018

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HERMOSOS
EXCELENTE LUGAR
Stayed 3 nights in Oct 2018

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias
Maravillloso, la atencion de los chicos en lobby fue ejemplar
Stayed 1 night in Jun 2018

6/10 Okay

Paula

Disliked: Room comfort
El.Hotel Muy Lindo Buena atención. Cuando se hizó la reserva Incluía Desayuno y Parqueadero y finalmente toco pagar por separado. No cumplieron con lo contratado.