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The Charity Hotel International

3.5 star property

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Photo gallery for The Charity Hotel International

Front of property
Property grounds
Triple Room | Minibar, in-room safe, individually decorated, individually furnished
Exterior
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Nyerere Rd, Arusha, Arusha Region
  • Cultural Heritage Centre
    ‪5 min drive‬
  • Sheikh Amri Abeid Memorial Stadium
    ‪5 min drive‬
  • Arusha Declaration Monument
    ‪5 min drive‬
  • Arusha (ARK)
    ‪18 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, individually decorated, individually furnished

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Triple Room

  • 34 sq m
  • Park view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double or Twin Room, 1 Bedroom, Garden View

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About this property

The Charity Hotel International

Hotel in Arusha with free breakfast and 24-hour front desk
This hotel features a restaurant, a bar/lounge and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Charity Hotel International offers 18 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. 23-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a hydromassage showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Charity Hotel International, you'll be within walking distance of Sheikh Amri Abeid Memorial Stadium. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and a playground
  • Just a 5-minute drive from Arusha Clock Tower and a few minutes from Cultural Heritage Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Charity Hotel International. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Arusha hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 106576041

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Charity Arusha
The Charity Hotel International Hotel
The Charity Hotel International Arusha
The Charity Hotel International Hotel Arusha

The Charity Hotel International Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
:-)
Great hotel, awesome service, smiles all around. Only drawback was sparsity of hot water and water pressure in the shower. Be patient at the restaurant, food is great, service is awesome, but it takes a bit of time to get your food. Pôlé Pôlé.
Stayed 5 nights in Oct 2024

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Service and Resturant are good. The owners have forgotten to maintain the property. Stayed twice. Both rooms have broken tiles, drain problems, water taps are all broken. Windows don’t close properly. Sewer smells coming from drains. Broken spring in mates stick out. Need a construction man around to fix things.
Stayed 1 night in Mar 2024

10/10 Excellent

Usama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Staff
Staff was very friendly and efficient. They offered every service to make our stay comfortable. The AC of our room was broken, staff, make sure to give us a fan and also an alternate room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent surroundings, atmosphere and staff Entire bathroom facilities needs repair.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charity is very good
Of all of the hotels I have stayed at across several countries over the past two months, this hotel was the best value. The service was as helpful and friendly as you could ask for. Service is a little slow in the restaurant, but good service and food quality.
Stayed 1 night in Nov 2023

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service...they pay attention to detail and help whenever they can. Clean and comfortable. Everything done with a smile. SANTE saba
Stayed 1 night in Oct 2023

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Charity Hotel for a night and then left to go on safari. The hotel kept our luggage that we didn't need on the safari, which was very convenient. Upon our return, we stayed two more nights to relax from five days of safari. Having a restaurant on site was SO nice. We could just walk downstairs and didn't have to worry about finding a place to eat in Arusha. We upgraded our room on the last two nights and had a very nice suite. After spending several nights in a tent on the safari, it was nice to be able to spread out! The staff, both at the front desk and restaurant, were very friendly and accommodating. The garden area is beautiful! It's like an oasis in Arusha! As a matter of fact, it's so lovely that there was a wedding held there one night. My only suggestion is to have a better system for guests to pay by credit card. Their machine wasn't working, which forced us to pay by cash. Fortunately, we had enough, but as a potential guest, that is something to be aware of. That said, I think the Charity Hotel is the best option for staying in Arusha!
Stayed 2 nights in Jun 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful garden, spacious room, good breakfast, friendly helpful staff.
Stayed 1 night in May 2023

8/10 Good

Nitzan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Restaurant open until late, which was excellent. Nice food. The hotel has its own private courtyard which is very peaceful compared to the street. Room was a bit worn down. Mosquito nets had some holes in them. AC was in working condition, which was excellent. There was hot water, pressure was mediocre. Reception clerk was helpful.

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Some of the staff was not very friendly. This is the kitchen staff. The others tried real hard but the restaurant staff wasn’t helping them either. The girl that attends our room was very sweet so I tipped her extra.
Stayed 1 night in Mar 2023

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Began well, with unfortunate ending...
We were visiting Arusha to learn about a friends mission to school age girls and stayed at Charity Hotel. Pricing was very reasonable. The food was good the first night, but progressively got worse towards the end of our stay. We checked out to go on safari, stored our bags in the managers office and made new reservations for after the safari ... upon our return we found they sold our rooms. To correct the wrong, they put us in rooms that smelled like the exterminator had just sprayed the rooms... awful.
Stayed 7 nights in Jan 2023

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service
The positives are that the location is peaceful, the garden is spectacular. The rooms are a reasonable size, and the staff are friendly and willing to help. The negatives are that its in a run down area, you must take transport to town. The rooms need updating, and corridors can be noisy. (Tiled floors) I came back here after my safari, so overall I liked it.
Stayed 2 nights in Mar 2023

10/10 Excellent

Stacie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our First Hotel Experience In Tanzania.
Our trio shared a room upon our arrival in Arusha one night before heading to Zanzibar then again for one night before climbing Kilimanjaro. They held our luggage for us for free while we were galavanting around East Africa. The included breakfast was great and the driver we used to go shopping was very friendly and helpful. The staff was very friendly and helpful with all of our silly questions and patient when we didn't understand how to get the lights, fan and water heater going. Loved it!
Stayed 1 night in Jan 2023

8/10 Good

Abdulrahim

Stayed 1 night in Nov 2022

10/10 Excellent

Susan

Stayed 1 night in Aug 2022

8/10 Good

Susan

Stayed 1 night in Aug 2022

10/10 Excellent

Happy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was good
Stayed 3 nights in Mar 2022

6/10 Okay

Godwin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Nice garden
Stayed 2 nights in Mar 2022

10/10 Excellent

Devis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and very friendly! Form the moment we arrived they came to the car to help with our bags. The place is so beautiful with a wonderful garden where you can sit for your meals.
Stayed 2 nights in Jan 2022

10/10 Excellent

Ivo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Ivo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an older hotel, but staff is great, very nice and helpful. We arrived at 9am and they let us go into the room without any issues. They let us leave our luggage in the hotel while we went on our safari. Overall, a great place to stay while in Arusha
Stayed 1 night in Dec 2021

10/10 Excellent

Casper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Excellent service and rooms. The breakfast was delicious. The area is very peaceful and ideal for chilling and proper rest. Staff very friendly and hospitable.
Stayed 1 night in Mar 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice surprise.
Weather was about average for this time of year. Stayed a week had some business locally and some time for fun as well. Clean and very well kept hotel. Staff was very accomodating at all hours. Grounds are immaculate and the Manager is a top notch operator and person. I highly recommend this hotel as I am a Platinum Mariott Member and usually do not stray from my routine. I am glad I did and will be back!
Stayed 7 nights in Feb 2021