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Crowne Plaza Resort Asheville, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Resort Asheville, an IHG Hotel

Exterior
Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
1 Resort Dr, Asheville, NC, 28806
  • Grey Eagle
    4 min drive
  • Downtown Market Asheville
    4 min drive
  • Rita's Italian Ice
    10 min walk
  • Asheville, NC (AVL-Asheville Regional)
    17 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 33 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1003)
The price is CHF 125
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

About this property

Crowne Plaza Resort Asheville, an IHG Hotel

Asheville hotel in West Asheville with 2 outdoor pools and golf course
Along with 2 outdoor pools, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Housekeeping is available on request.
Crowne Plaza Resort Asheville, an IHG Hotel offers 274 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Resort Asheville, an IHG Hotel's great location. During your stay, you're just a quick walk from Asheville Treetops Adventure Park. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine and golf course views while dining at Overlook Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, 15 outdoor tennis courts and a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 5 minutes on foot from Asheville Treetops Adventure Park and a 3-minute drive from Aston Park
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Resort Asheville, an IHG Hotel offers its guests a golf course, 2 outdoor swimming pools, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 365973 square feet (34000 square metres) and includes a conference centre. An indoor pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Crowne Plaza Resort Asheville, an IHG Hotel. You'll have access to the indoor pool and health club at a partner property. Self parking is free.

This 3.5-star Asheville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Overlook Restaurant – Overlooking the golf course, this restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare.
The Lobby Bar – This bar specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Family friendly

  • 2 outdoor pools
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (365,973 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

William

Disliked: Cleanliness, amenities
Dated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very relaxing vacation
This was a very relaxing stay, especially with the spa available nearby. We stayed five days and had wine nights on the patio with our friends and looked forward to using the hot tub, steam room and pools. I could easily walk from our room to the outdoor pool area and enjoyed sitting in the shade on a lounge chair by the water. Would love to do it all over again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Anna

Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice grounds. Dog friendly. Clean room. And, Steve, the property black bear.
Stayed 3 nights in Sep 2024

8/10 Good

Ellen

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the views, and comfort.
Stayed 2 nights in Aug 2024

6/10 Okay

Ben

Travelled with partner
Liked: Staff & service
The hotel is dated and the smell of smoke was very strong on the wing I stayed in as well as in the room. It wasn’t so bad that I canceled, but I think if I return to the area I will stay somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness
Crown Plaza? Maybe the lower end.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

RObert

Travelled with family
Liked: Staff & service
Take some clubs, and a screwdriver
Property is dated, doors are in bad shape with bad patio door locks coming out of the wall- things are spread out with poor sinage on amentias etc. Servers were good (but aggressive at buffet breakfast). Phones in rooms did not work, should remove if broken. No service to rooms, and patios need power wash. Would have been nice to get welcome email with overview of ammenties before stay
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was nice-the rooms could use some help-like microwave, exhaust fan in bathroom so fire alarm doesn’t get activated when u take a shower, and better internet
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Lobby was lovely. Room was updated. But our patio was basically on the sidewalk, faced our car and parking lot and the main drive into the hotel. Based on the hotel pictures , I chose the hotel so we could sit outside and relax and that was not an option on our patio. The place was mostly empty and huge. No reason they couldn’t put guests on the second floor for better views. As others have mentioned, the walls are truly paper thin. The primary pool is full of children and not relaxing if you’re looking for that. The other pool appears open to the public and also full of children (probably even more). The grounds appear to be nice but there wasn’t really a way to enjoy them and relax. This may be a great place for kids but for adults looking for a relaxing getaway outside the city, likely not a good option.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mediation Center

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
teen court confrence
it was great but the beds were hard.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

A nice hotel. Great location, about a mile from downtown.
Stayed 2 nights in Aug 2024

6/10 Okay

Kayla

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was not very friendly, and the prices online need to be updated to match the breakfast buffet prices. We were told a different price then what was listed online.
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a number of times and really enjoyed our trip and stay. Great amenities and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay here. Only obstacle is parking. I like to be able to come and go as I please, but couldn’t easily do so here.
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is very helpful and kind. I am very allergic to cigarettes smoke and the manager went above and way beyond trying to find me a room that did not smell of smoke or funky from being cleaned from pets. This guys was so very kind. The rooms are comfortable and the hotel is well maintained. It is and older property, but it has been updated with new carpets.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Bathrooms are outdated but overall stay was wonderful! Location is amazing! 5-15min from everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lodge feel. Many amenities to family with kids to do.
Stayed 3 nights in Jul 2024