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Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

City view from property
View from property
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
View from property
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
120 Patton Avenue, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Wicked Weed Brewing
    ‪10 min walk‬
  • The Orange Peel
    ‪10 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Basic Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is CHF 71
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includes taxes & fees
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About this property

Downtown Inn and Suites

Motel with free breakfast, a quick walk to Harrah's Cherokee Center - Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and a front desk safe are on-site.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 11:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1187 reviews
Rating 8 - Good. 415 out of 1187 reviews
Rating 6 - Okay. 169 out of 1187 reviews
Rating 4 - Poor. 77 out of 1187 reviews
Rating 2 - Terrible. 47 out of 1187 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here while in Asheville NC
Stayed 1 night in Dec 2024

8/10 Good

Maura, Portland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Booked because of the free parking (in a mostly enclosed area, which was nice. Entry is on the east side off Ashland ave.) and the nice centrality for hitting a bunch of good food and breweries. The room was clean, bed was just okay. We've had worse, but it wasn't very comfortable. They also don't use fitted sheets, it was a flat sheet that wasn't large enough to properly cover the king bed. Through the night it would always end up bunched up and I didn't like losing that barrier from the mattress and constantly having to re-tuck it. But if we come back to Asheville this is probably where we'd stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Rebecca

Liked: Property conditions & facilities, room comfort
Convenient and clean
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Michael, Roswell

Travelled with group
Liked: Staff & service
Need an extra blanket in the winter months.
Stayed 2 nights in Dec 2024

6/10 Okay

Suat Serol, Nesconset

Travelled with family and small children
Liked: Cleanliness
There is no ventilation in the toilet, which is a must. The parking lot is insufficient compared to the number of rooms. Instead of asking for ID, the evening attendant would have been much more professional if he had asked for the room number and the names of the people staying in the room. It was completely uncalled for for him to ask for ID in front of my wife. The responsibility of carrying ID while going from room to car is absolutely stupid.
Stayed 1 night in Nov 2024

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is super close to downtown
Stayed 1 night in Nov 2024

10/10 Excellent

Glenn

Stayed 1 night in Nov 2024

10/10 Excellent

Cress

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, room comfort
Keep your curtains closed
Room was fine, staff were nice. Bed pretty comfortable and shower pressure 10/10. But I was given a room that looked straight out onto the street. And it was an intersection where the crosswalks ding for the sight impaired. A lot. Like, a lot. But I just needed a place to sleep, so it was fine.
Stayed 1 night in Nov 2024

8/10 Good

Marcie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is waffles, cereal options, bagels, jimmy dean sandwiches, yogurt, and apples. Juice and coffee. Not bad for an advertisedco continental. Great location to downtonw. Old clean hotel. Nothing fancy.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was awesome
Stayed 1 night in Nov 2024

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Person who checked me in was extremely rude. Was told if I didnt have my boarding pass from the sirport he wouldnt let me stay! What a crappy experience wont be staying here again and definitely dont reccomend
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Trevor

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

MElissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

anita

Liked: Staff & service
Disliked: Room comfort
Location!
Front desk is always pleasant.. location very convenient to downtown and walking distance to most places. Bedding and beds definitely need updating
Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money - Great Location, too!
Great value for your money. Hotel was clean, maybe a little worn in spots, but nothing that impacted our stay. It's not at the same level as a Marriott or Hilton, but given the location, was well worth it. Price included parking and continental breakfast. Staff was friendly. If you're trying to visit Asheville on a budget, this is a good option.
Stayed 3 nights in Nov 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights rest.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin, Sugar Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, smelled good. Bed is comfortable, plenty of pillows.
Stayed 1 night in Nov 2024

8/10 Good

Jean

Business traveller
Liked: Staff & service
It was a good stay just thought that overall the property could use some renovations.
Stayed 2 nights in Nov 2024