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Holiday Inn Asheville Biltmore, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Asheville Biltmore, an IHG Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Property amenity
Exterior
Lobby
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Pet-friendly

Explore the area

Map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Asheville Outlets
    6 min drive
  • Bob Lewis Ballpark
    6 min drive
  • Biltmore Winery
    18 min drive
  • Asheville, NC (AVL-Asheville Regional)
    14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

  • 29.8 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1003)
The price is CHF 125
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

About this property

Holiday Inn Asheville Biltmore, an IHG Hotel

Hotel with free parking, near Bob Lewis Ballpark
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Asheville Biltmore, an IHG Hotel offers 156 accommodations with coffee/tea makers and complimentary newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Asheville Biltmore, an IHG Hotel. During your stay, you'll be close to Bob Lewis Ballpark. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Asheville Outlets and 6 minutes from Bob Lewis Ballpark
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Holiday Inn Asheville Biltmore, an IHG Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 4499 square feet (418 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Asheville Biltmore, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Asheville Biltmore, an IHG Hotel was completed in May 2022.

Smoking is allowed in designated areas at this 3-star Asheville hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
435 Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Georgian, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 435 Grill

Family friendly

  • Children's games
  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 pets
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1003 reviews" "
Rating 8 - Good. 268 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great friendly staff, clean rooms, lots of amenities. It was a great stay! I always love staying with Holiday Inn!
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities
Couteous staff. Cleanliness. Bar that served dinner as well. Wide variety of breakfast items available
Stayed 2 nights in Sep 2024

8/10 Good

Dylan, Franklin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I really loved the time we had here! The staff were super friendly and accepting. The only aspects I didn’t like is the cost of food and drinks were expensive, and the accommodations that were required in the app of Expedia were not looked at until I called! When I called they had to switch our room to the needed handicapped. When me and my husband got there, the accommodations like the shower chair was broken and not nailed to the ground like it should be, and the extra they had was way too small for me. It was also our honeymoon so we didn’t have much privacy as we wanted, adult times were very limited because we had neighbors and close to others in the pool area. I also was told they was handicap accommodating for the pool area and hot tub, but it wasn’t wheelchair friendly and having steps.
Stayed 2 nights in Sep 2024

4/10 Poor

Diana

Travelled with partner
Disliked: Property conditions & facilities
The lady at the desk was rude and tried to charge an extra 100$ the toilet in the room was too low for us . Hard to get on and off the toilet. She said the extra 100$ was an incidental fee. And my debit card was compromised after they used my card .
Stayed 2 nights in Sep 2024

10/10 Excellent

Erin

Stayed 1 night in Sep 2024

10/10 Excellent

Christie

Stayed 1 night in Aug 2024

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really nice next to a woods and some rooms have a view of the mountains. It's reasonably clean with very comfy mattresses. Since being there 2 years ago, I was disappointed that they no longer had a whirlpool and that they allow so many dogs now. Many were left unattended and barking in rooms--and don't forget some people have allergies! I prefer hotels that limit pet-friendly rooms to just a few where not everyone has to deal with them or have a room they used to be in. Also, my neighboring guests made no attempt to use quiet voices - even early in the morning and you can hear everything through adjoining doors.
Stayed 4 nights in Aug 2024

10/10 Excellent

Decker

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was taken care of by very professional and understanding employees...at check-in, and maintenance.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Stayed 1 night in Aug 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was a plus
Stayed 1 night in Sep 2024

8/10 Good

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Sarah

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Oleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, property well kept, nice pool, great breakfast and the bar. Great staff. Will definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

Milt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very updated, however, i would change carpets in room to catch up with current renovation.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, friendly and helpful staff. Good continental breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Angela

Liked: Cleanliness
Disliked: Property conditions & facilities
Great food from local restaurant No room service Limited ice machines-not on every floor Elevator out of service No extra blankets
Stayed 2 nights in Aug 2024

8/10 Good

George

Stayed 2 nights in Aug 2024

8/10 Good

Kay

Stayed 3 nights in Aug 2024

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at Holiday Inn West Asheville. The hotel is in a great location. Only a quick drive to downtown and other attractions. Our room was very clean and fairly modern looking. The morning breakfast buffet was pretty good (extra charge but kids eat free). The pool was a nice touch! It was surrounded by many beautiful plants and was indoor connecting to outdoor pool which was fun for the kids. The stuff was very nice and helpful. I would definitely stay here again!
Stayed 3 nights in Aug 2024