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Kimpton Hotel Arras by IHG

4.0 star property
VIP Access

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Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down duvets, minibar
Exterior
Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down duvets, minibar
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Asheville, NC (AVL-Asheville Regional)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible (Communications)

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Accessible (Communications)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mountain View

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, City View

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down duvets, minibar

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Kimpton Hotel Arras by IHG

Hotel with 2 restaurants, steps from Asheville Art Museum
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and a safe. Beds feature Frette Italian sheets, down duvets and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Kimpton Hotel Arras by IHG's great location. During your stay, you're just a quick walk from The Orange Peel. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Bargello
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests really like the accommodation for the nice bathrooms, overall comfort, comfy beds and cleanliness
  • Steps from Asheville Art Museum and 3 minutes on foot from Pack Square
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Arras by IHG offers its guests a 24-hour fitness centre and complimentary bicycles. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Arras by IHG. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

The hotel hosts a free manager's reception daily.
Bargello – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
District 42 – This cocktail bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business centre

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 30 for adults and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 963 out of 1110 reviews
Rating 8 - Good. 96 out of 1110 reviews
Rating 6 - Okay. 26 out of 1110 reviews
Rating 4 - Poor. 13 out of 1110 reviews
Rating 2 - Terrible. 12 out of 1110 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Santosh, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities
If you have an electric car they do not have.a charger on their property, even though I was told they did. I ended up driving all around downtown Asheville with the Valet to find one. I ended up having to walk 15 minutes from that charging station back to the hotel Furthermore, our room had a rattling noise outside that kept us up all night The hotel itself is amazing, including the service. Hopefully it was just us who had a bad experience, but that noise was loud enough I am sure other rooms nearby were equally affected.
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Dec 2024

10/10 Excellent

Kim, Greensboro

Stayed 1 night in Dec 2024

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Gisela, BOCA RATON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel to stay, ultra PET friendly. Rooms very modern and well made. Breakfast delicious. Staff super super friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would give this location a 5 star but I asked for a coffee maker in my room and the hotel staff agreed to bring me one but never did. Nonetheless, I would definitely stay here again.
Stayed 2 nights in Dec 2024

4/10 Poor

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very upbeat and comfortable. Location is excellent. Staff very courteous.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, modern, clean hotel
Lovely, clean hotel. Staff was very friendly and helpful. Great location, walking distance to the art museum, galleries and the best restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, pet friendly and very modern rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in my trip to KY. We didn't want to leave. Beds, food,were wonderful,
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The property and service was excellent and exceeded out expectations.
Stayed 2 nights in Dec 2024