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Ashford International Hotel & Spa

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ashford International Hotel & Spa

Exterior
Lobby sitting area
Indoor pool, pool loungers
Hot tub, body treatments, hot stone massages, deep-tissue massages
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • AMF Bowling Ashford
    ‪2 min drive‬
  • Ashford Designer Outlet
    ‪4 min drive‬
  • Godinton House and Gardens
    ‪4 min drive‬
  • London (SEN-Southend)
    ‪87 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Ashford International

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (444)
The price is CHF 80
for 1 night
includes taxes & fees
26 Jan - 27 Jan
Hampton by Hilton Ashford International

About this property

Ashford International Hotel & Spa

Eco-certified hotel with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Ashford International Hotel & Spa. During your stay, you'll be within walking distance of Ashford Museum. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Horizon Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, facials or massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and yoga classes
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Ashford Golf Club and a few minutes from AMF Bowling Ashford
  • Dogs welcome for a fee
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Horizon Restaurant – This restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Quench Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Lara

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Sian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is lovely, very tidy and elegant feel. Rooms are spacious and beds are very comfy. The only let down would be the overall service. The bar would take over 15mins to make drinks, or completely ignore you. We ordered cocktails that were out of a “pre mix” bottle for £12 and then to make it worse were put into wrong / warm glasses. Food was fine but plates never cleared all evening, no napkins etc.. The toilet broke in our room so had constant water running all evening which was a shame.
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
In dire need of a complete renovation. The toilets did not even flush properly.
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Charlene

Travelled with partner, Travelled with group
Liked: Cleanliness
My stay here was quite pleasant. I was away for the weekend with my partner, my best friend and her partner, so we were all booked under the same reference. The rooms are quite spacious, but our aircon was not working the whole time we were there and the windows have a safety catch on them. The location is brilliant and the car park is good, although it does fill up quite quickly. The pool was lovely, as was the sauna and steam room. The hot tub was cold. We were told that it would be fixed the next day; however, it was not. I was told I had to pay a £50 holding fee via card - not too sure why, as when my friend came, they said it was mandatory and that she did not have to. The reception staff do not sing from the same hymn sheet. My friend again was told her check out could be extended for up to 2 hours for free, yet once again, I was told I would have to pay up to £10 an hour for a later check out. It made 0 sense. The breakfast was lovely and the dining staff as well as the gym/pool staff were very accommodating. Overall, it wasn’t a bad stay, great location, but I’m not too sure if I would come back due to the inconsistencies
Stayed 2 nights in Sep 2024

8/10 Good

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the downstairs decor and bar facilities.Breakfast had fantastic selection. Noisy occasionally with doors slamming in the night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
It was just an issue overnight stay before we travelled through the Channel Tunnel but it was extremely pleasant. Good secure parking. My wife was able to use the pool. Room was lovely. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Was great but decoration in the room, and spa area was a little tired. Other than that, can’t complain. Breakfast, staff and amenities all on point. And staff were kind in contributing to our celebrations.
Stayed 2 nights in Sep 2024

4/10 Poor

chris

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool closed, sauna closed
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay away with the fur baby .. it’s a busy hotel and breakfast did get very busy - but gave it a bit of time the staff worked very hard to deliver no complaints and thanks for a nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Kayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jau-yen

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Patrick

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Scott

Stayed 1 night in Aug 2024

8/10 Good

Julia

Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly perfect for a one night stopover before a channel crossing. The hotel is very well appointed with clean, spacious rooms. There is plenty of parking and a nearby petrol station to fill up before travelling to France. The evening meal was delicious and quickly served despite two large groups in the restaurant at the same time. The self service breakfast was also excellent with a broad choice of food. And all for a good price. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Juliet

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Good value for money. Free (small) minibar included in our price. Breakfast decent buffet. Some small issue of cleanliness (wee stains on toilet seat) and the sofa bed is small. Only really for one adult or two small children (my 12 year olds really sruggled). Good staff and service.
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

jamie

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good hotel with good range of facilities present. The main lobby and bar appeared newly refurbished and clean. The restaurant served good food, we sampled breakfast and dinner menus. The restaurant furniture however needed a good clean, the chairs and booth chairs were stained and dirty. The rooms were spacious and the complimentary drinks and snacks were a nice touch. However, the room required a bit more attention to the cleaning - inside the draws were crumbs from someone’s dinner and the larger chest of draws were broken. Overall, a good stay and some little improvements would make it an excellent choice.
Stayed 2 nights in Aug 2024