Hampton by Hilton Ashford International

3.0 star property

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Photo gallery for Hampton by Hilton Ashford International

Lobby
Family Triple Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Family Quadruple Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
Victoria Road, Ashford, England, TN23 7HJ
  • AMF Bowling Ashford
    ‪8 min walk‬
  • Ashford Museum
    ‪9 min walk‬
  • St Mary The Virgin Church
    ‪9 min walk‬
  • London (SEN-Southend)
    ‪92 min drive‬

Room options

Standard Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Family Quadruple Room, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Triple Room, 1 Queen Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hampton by Hilton Ashford International

Hotel with a 24-hour fitness centre, a quick walk to AMF Bowling Ashford
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and dry cleaning.
Hampton by Hilton Ashford International offers 140 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hampton by Hilton Ashford International. During your stay, you're just a quick walk from AMF Bowling Ashford. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of AMF Bowling Ashford and Ashford Designer Outlet
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at Hampton by Hilton Ashford International. For a fee, parking is available.

This 3-star Ashford hotel is smoke free.

Hampton by Hilton Ashford International has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi, Latvian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (GBP 12.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 12.50 per day
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton By Hilton Ashford
Hampton Inn Ashford United Kingdom
Hampton by Hilton Ashford International Hotel
Hampton by Hilton Ashford International Ashford
Hampton by Hilton Ashford International Hotel Ashford

Hampton by Hilton Ashford International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 450 reviews
Rating 8 - Good. 118 out of 450 reviews
Rating 6 - Okay. 41 out of 450 reviews
Rating 4 - Poor. 19 out of 450 reviews
Rating 2 - Terrible. 16 out of 450 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely and convenient for the shopping outlet and food in the curious brewery opposite was really good. Not a great nights sleep as very hot in the room and couldn’t get the air conditioning to work properly,no water provided in the room and the cold tap in the bathroom didn’t work.
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Stayed 3 nights in Oct 2024

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and nice staff
Stayed 1 night in Oct 2024

8/10 Good

Simone

Stayed 1 night in Aug 2024

6/10 Okay

kusha

Business traveller
Liked: Cleanliness, staff & service, amenities
everything was well but I didn't get the reason of blocking extra 50 pound as deposit.
Stayed 1 night in Oct 2024

10/10 Excellent

Sasha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

christine

Stayed 1 night in Oct 2024

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Lovely room and good selection on breakfast. Parking reserved for us and disabled room very well fitted and comfotable. Tea and coffee in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop before Eurotunnel
24-hour reception, very responsive and friendly staff, clean and spacious room, easy to book parking. the best is that they serve breakfast from 6am, which is good for those departing early in the morning. nothing can be faulted
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Away
One night stay at Ashford to break up travelling. Hotel is well situated near to Ashford International railway station. Be careful if driving as the hotel car park can fill up and it is best to reserve in advance. Also note that Ashford International car park can work out more expensive than the hotel's option.
Stayed 1 night in Oct 2024

8/10 Good

Rob

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed twice in a period of a week at this hotel and BOTH times the front desk staff were rude, unfriendly and unhelpful. They have parking issues and availability here and the staff are very unhelpful and unnecessarily rude. It wasn’t just to us however, I heard them being rude to another elderly guest and his wife checking in. If it wasn’t for location, we definitely would not stay here again. Duty manager “Mihai” and front desk irena were two of the 4 unfriendly staff with no customer service skills. Note to upper management, retrain your staff if you want to have return customers. I’ve been a Hilton member for 5 years and never been treated so poorly.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable 1 night stay
Feels like a new hotel with comfortable rooms. Enjoyed the included buffet breakfas
Stayed 1 night in Sep 2024

10/10 Excellent

Yanko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax and it’s a 15 minute walk from everything you need.
Stayed 2 nights in Sep 2024

8/10 Good

Mr Nigel David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I stayed here before it was excellent, this time it was good, the check in was as smooth and there appeared to be computer problems as they couldn't find my booking immediately. On check in they took the full amount from my card and also a further £60 , when i questioned why, I was told it was a deposit? Overnight parking is £12.50 which I thought was a bit expensive, especially when a guest .The facilities were decent with a bar and a limited food option menu. Breakfast was excellent with a great choice. Room was spacious and clean. .The only issue I had was that the switch on the bedside lamp was broken, but when I reported it, more so the staff were aware to the issue than to me actually needing it ( the other lights were fine for my needs ) the manager offered to get it sorted out immediately. If in Ashford again I will use this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, car parking easy and situated closely to the Outlet Centre
Stayed 1 night in Aug 2024

10/10 Excellent

Lionel

Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela

Travelled with family
Dry comfortable. Had my mother who needs assistance in the morning beautiful walk in shower made my life easier. Would highly recommend.
Stayed 3 nights in Aug 2024