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Koanze Luxury Hotel & Spa

3.0 star property

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Family Villa, Multiple Beds, Non Smoking | Lake view
Egyptian cotton sheets, premium bedding, down duvets
Family Villa, Multiple Beds, Non Smoking | Lake view
Family Villa, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets
Family dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Pool
  • Breakfast included
  • Room service

Explore the area

Map
Hidalgo 530 Col Cruz del Rayo, Atemajac de Brizuela, JAL, 45790
  • Sierra de Chiquilistlan
    ‪11 min drive‬
  • Los Piedrotas
    ‪34 min drive‬
  • Monte Coxala Spa
    ‪83 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 2 Double Beds, Non Smoking

Comfort Suite, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets

Comfort Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Garden View

Executive Suite, 1 King Bed, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, 1 King Bed, Non Smoking, Garden View

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Koanze Luxury Hotel & Spa

Adults-only hotel with full-service spa and free breakfast
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and massage/treatment rooms.
Koanze Luxury Hotel & Spa offers 23 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation includes day beds. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 49-inch Smart televisions come with Netflix. Bathrooms include a shower and hairdryers.

This Atemajac de Brizuela hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
IKIGAI has 5 treatment rooms, including rooms for couples. Services include hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Koanze Luxury Hotel & Spa features free breakfast, WiFi in public areas and self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with Swedish massages at IKIGAI
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a steam room and a sauna
  • 2.8 miles (4.5 km) from Sierra de Chiquilistlan and 12.9 miles (20.7 km) from Los Enigmas Valley
  • Cats and dogs welcome for a fee
Koanze Luxury Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Koanze Luxury Hotel & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Atemajac de Brizuela hotel.

Guests are served a free local cuisine breakfast daily from 8:00 AM to noon.
Koanze Luxury Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per pet, per stay, plus a deposit of MXN 500.0 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500.0 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Koanze Luxury Hotel Atemajac de Brizuela
Koanze Luxury Hotel
Koanze Luxury Atemajac de Brizuela
Koanze Luxury
Koanze Luxury Hotel Spa
Koanze & Spa Atemajac Brizuela
Koanze Luxury Hotel & Spa Hotel
Koanze Luxury Hotel & Spa Atemajac de Brizuela
Koanze Luxury Hotel & Spa Hotel Atemajac de Brizuela

Koanze Luxury Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 272 reviews
Rating 8 - Good. 53 out of 272 reviews
Rating 6 - Okay. 15 out of 272 reviews
Rating 4 - Poor. 6 out of 272 reviews
Rating 2 - Terrible. 5 out of 272 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Stoyno

Travelled with group
Liked: Cleanliness, staff & service
At first place this is not a spa hotel, having pool and massage didn't mak a spa hotel There is no hot water in the shower, typical for Mexico but not expected in a $400 a night hotel. My personal opinion, money for nothing.
Stayed 1 night in Mar 2024

8/10 Good

Laura E

Stayed 1 night in Feb 2023

10/10 Excellent

Lety

Stayed 1 night in Feb 2022

10/10 Excellent

María Cristina

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic structure, gardens with attention to the smallest details. Peace and quiet. I did not like the inefficiency of the wifi
Stayed 1 night in Nov 2021

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is so cools, and also the hotel, the Aura restaurant is also delicious.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice experience. Everything was clean and staff was very helpful
Stayed 1 night in Nov 2019

8/10 Good

Stephany

Liked: Cleanliness, property conditions & facilities, room comfort
Changes in two years.
This was my second stay at Kwanze. It is still gorgeous and a beautiful zen experience, but service was not as good as it was two years ago. There was no cream for coffee nor Kahlua for an after dinner drink. Bread was delivered at the end of our meal. The lights between our beds didn’t work. These are minor things but for the price they charge, they shouldn’t happen. We borrowed a cork screw to use in our room and were charged $12:50 USD
Stayed 1 night in Aug 2021

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble experiencia
Disfrutando cada detalle, todos los espacios y la gran atmósfera que tiene este ambiente. Habitaciones amplias, limpias y sobre todo cómodas.
Stayed 1 night in Jan 2021

10/10 Excellent

Noellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble estancia
Es une experiencia sorprendente, el servicio es maravilloso, los cuartos hermosos y súper amplios. El desayuno muy bien servido y te lo llevan hasta tu cuarto. Vale cada peso que pagas. ¡Recomiendo pidan la margarita mezcla en el bar, es la mejor!!!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

claudio

Stayed 1 night in Sep 2020

10/10 Excellent

Ana Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias
Todos los empleados muy amables, el lugar muy relajante desde que llegas y los tratamientos del spa muy bien pensados
Stayed 2 nights in Jul 2020

8/10 Good

Cintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koanze perfect getaway to relax
Koanze property, amenities & spa are amazing, however the jacuzzi & outside lakes requires more cleaning
Stayed 2 nights in Dec 2019

4/10 Poor

Prdro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible food, horrible slow service.
The facility presents itself as a luxury resort. Although the facility grounds are aceptable, the high cost makes it good at best not excellent. We were there for two days, on the last day the hot water failed, they were unable to fix it so I did not shower as the water was too cold. The food at the restaurant was horrible, the meat labeled as prime it is not, it is the lowest quality you will ever find. The cook cannot cook easy over eggs and I had to return them as they were overcooked, yet the second order of eggs were not much better. The salad that I ordered had a slimy worm in it. When I complained to the manager he explained the worm was in the salad because they grow their own vegetables and don’t use pesticides. He offered to exchange it but I did not want to eat anymore after that. The avocado in the salad had brown spots, the quality than not even subway would serve. We ordered a cheesecake, however it was not, instead they gave us a processed brick of white sweet stuff covered with chocolate. Overall the food is the worst I had ever eaten in such a kind of resort. There were other couples complaining about the food, I doubt my case was isolated. The service at the restaurant is very slow when they bring the food is already cold.
Stayed 2 nights in Nov 2019

8/10 Good

Jorge H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lighting
Great experience, delicious food, beautiful view and great location! FYI please turn on the outdoor lights at night. I had to use my cellphone flash light!
Stayed 3 nights in Sep 2019

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
El lugar es muy bonito, la comida es rica, se siente mucha paz en el lugar, pero hicimos una reservación para el jacuzzi y nos pasaron a un jacuzzi que no habían limpiado, les hicimos la observación porque es un lugar que para el nivel que tiene debería de tener más cuidado con esos detalles importantes de limpieza…
Stayed 2 nights in Nov 2024

10/10 Excellent

DANIEL

Stayed 1 night in Oct 2024

10/10 Excellent

BRENDA ALEJANDRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
De los mejores hoteles boutique en los que me he hospedado. Es mi segunda vez en este hotel. Me encanta.
Stayed 1 night in Aug 2024

10/10 Excellent

Julio Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario lugar a pocos minutos de Guadalajara! Bellísimo lugar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar excelente, precioso, pero si le falta calidad (sazon) a la comida. El personal muy amable pero si algo sale fuera de su rutina, como un error de agenda de SPA, les cuesta resolverlo
Stayed 2 nights in Nov 2024