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Concierge Downtown

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December 2024
January 2025

Photo gallery for Concierge Downtown

Deluxe Studio with Balcony | Desk, soundproofing, free WiFi, bed sheets
Standard Studio (B) | Living room | Flat-screen TV
Deluxe Studio with Balcony | Desk, soundproofing, free WiFi, bed sheets
Terrace/patio
Standard Studio (A) | Private kitchen | Fridge, stovetop, electric kettle, toaster

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Nikiou 6, Attiki, Athens, 10560
  • Ermou Street
    3 min walk
  • Σχεδία Home
    1 min walk
  • Monastiraki Station
    5 min walk
  • Athens (ATH-Eleftherios Venizelos)
    38 min drive

Room options

View all photos for Standard Studio (A)

Standard Studio (A) | Desk, soundproofing, free WiFi, bed sheets

Standard Studio (A)

  • 48 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Studio (B)

Standard Studio (B) | Living area | Flat-screen TV

Standard Studio (B)

  • 48 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Studio, Balcony

Superior Studio, Balcony | Desk, soundproofing, free WiFi, bed sheets

Superior Studio, Balcony

  • 92 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Studio with Balcony

Deluxe Studio with Balcony | Living area | Flat-screen TV

Deluxe Studio with Balcony

  • 92 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Room

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Air conditioning
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The price is CHF 85
for 1 room
includes taxes & fees
2 Jan - 3 Jan
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About this property

Concierge Downtown

Guesthouse in Athens, steps from Ermou Street
Along with express check-in, this guesthouse has express check-out and free WiFi in public areas. Housekeeping is available on request.
Concierge Downtown offers 4 air-conditioned accommodations with a hairdryer and free toiletries. Kitchens offer fridges, stovetops and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the overall property condition at Concierge Downtown. During your stay, you're just a quick walk from Acropolis. Free WiFi in public areas and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi
  • Amenities include a lift and a terrace
  • Steps from Ermou Street and 8 minutes on foot from Acropolis
  • Airport shuttle service available for a fee
As a guest of Concierge Downtown, you'll find a terrace, express check-in, and express check-out. WiFi is free in public spaces.

Languages

English, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Soundproofed rooms

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Concierge Athens II Aparthotel
Concierge Athens II
Concierge II Aparthotel
Concierge II
Concierge Athens II
Concierge Downtown Athens
Concierge Downtown Guesthouse
Concierge Downtown Guesthouse Athens

Concierge Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 172 reviews" "
Rating 8 - Good. 56 out of 172 reviews" "
Rating 6 - Okay. 15 out of 172 reviews" "
Rating 4 - Poor. 14 out of 172 reviews" "
Rating 2 - Terrible. 16 out of 172 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Show

Travelled with partner
WiFi is reality slow , I’ve to use my own data to go internet.
Stayed 3 nights in Sep 2024

8/10 Good

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I gave the staff a low review as there isn’t any staff here, but to me it wasn’t required. If you’re good with self check in and outs and want to just do your own thing, this spot is perfect! Giant rooms, walkable to all major monuments, lots of restaurants and night life
Stayed 3 nights in Aug 2024

2/10 Terrible

C

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of date with misleading room description
We booked a room for 3 people which was billed as a double bed and single sofa bed. The sofa bed was just a small 2-seater sofa which didn’t convert in any way to a bed. I’m 5ft and this was too short for me to comfortably lie on. It was also in terrible condition and would not have been comfortable to sit on. We emailed the property and got no response to had to alternate with 1 person sleeping on the floor. The photos listed are very misleading and easily 7/8 years old. The flat was in shabby condition and the kitchenette wasn’t stocked with quite a few basics (they had 1 fork). Would not recommend
Stayed 3 nights in Aug 2024

2/10 Terrible

Liliana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY IN THIS PLACE. My family were in the streets because they were closed when we arrive to the address. We called before explaining that the flight was delayed one hour and they don’t care. They don’t even advise to stay at the airport. We were at the streets. We were calling multiple times since 1:30 am. They answered at 8:30 am. They did not allow us to use the next day I have for reservation. I said I have one more day and They even said, don’t. And that I have to talks to Expedia. Please, I advise you do not get this hotel. You will be scam.
Stayed 2 nights in Jul 2024

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE!! The listing says there is AC, but none of the AC works. AC was a need as we stayed here in the summer when it was 40°C, so we wanted a property that had AC. When I confronted the property about the AC problem, they completely lied and said that they went into the room the next morning and the AC was on. Terrible dishonest management!!
Stayed 1 night in Jul 2024

4/10 Poor

Asya

Disliked: Cleanliness
You pay what you get for so it’s a good option if you’re wanting to save. The main problem was the AC. Athens is 35C so a barely working air conditioning was far from ideal
Stayed 1 night in Jul 2024

2/10 Terrible

Tom

Disliked: Property conditions & facilities
It was meant to have a pull out couch/bed which we couldn’t find. Spoke to one of the cleaner that spoke to the owner, she didn’t care was meant to call back but didn’t. Greedy and lazy management that rent out horrible rooms that are very average.
Stayed 1 night in Jul 2024

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Huge room, great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place so much! Felt so spacious with the layout of the studio. Directly in Monastiraki!
Stayed 1 night in Jun 2024

2/10 Terrible

constantina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was a disaster, nobody replied to us until much later with an excuse. We had to find other accomodations. Nightmare. Only got partial refund with no explanations. Stay away
Stayed 1 night in Jun 2024

6/10 Okay

ZOHAR

Liked: Cleanliness
Good location Nice servise Little bit old ration and not in the best shape Comfertable to move in the city
Stayed 1 night in Jun 2024

4/10 Poor

Berrizbeitia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The place was super noisy. I guess is perfect if you´re on a party mood but awful if you´re trying to get some sleep. Location is great though.
Stayed 1 night in Jun 2024

8/10 Good

David, San Antonio

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My only issue was the sofa was not a sofa bed. So not for 2 people sleeping separately. Otherwise place was great.
Stayed 2 nights in May 2024

4/10 Poor

Tahmina

Liked: Cleanliness
Disliked: Room comfort
Deceiving pictures.
The pictures of the room on hotels.com look much better than it actually is. The bed is really uncomfortable. It is a decent room to stay at for a night but not longer stays. The pictures are really deceiving. The WiFi did not ask for a password which is unsafe. The hotel is in an alley way which is unsafe.
Stayed 1 night in Apr 2024

8/10 Good

Andra-Elena

Liked: Cleanliness
Stayed 6 nights in Mar 2024

2/10 Terrible

Tony

Disliked: Cleanliness, room comfort
Avoid!!
Awful. The one positive is the location, very handy for all the night life of Monistiraki. However, the apartment was freezing cold, dirty and cheaply & poorly equipped. I had a couple of queries so tried to get in touch but a phone call went to voicemail, and 3 emails went unanswered so customer service was non-existent.
Stayed 4 nights in Feb 2024

6/10 Okay

Chaza

Business traveller
Stayed 6 nights in Jan 2024

8/10 Good

Roland

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Outdated Central location
The instruction to get in were probided thr day before and easy to follow. Location is central and closed to some of the most lively neighborhood of Athens, unfortunately this also makes it really noisy as the entrance only has a fence and the noise in the building carries a lot. You can hear the bar acrros the street all the way to the 2nd floor. You also hear the noise from above and in the staircase. The furnishing is outdated and most of the furniure is old and damaged. The mattress is also old and uncomfortable. The bed is extremely low so not recommended for anyone that has issue getting up or down. The bedroom although clean you can see that it was done really fast lots of dust and dirt in the corners. The bathroom only has a small light over the vanity. The shower head is still broken, and lots of mold on the shower ceiling.
Stayed 1 night in Jun 2023

8/10 Good

Ling

Liked: Cleanliness
Rude and not helpful local manager
Our stay was ok. The room is old but clean. However, when we run into a problem, the people who manages the hotel was not helpful at all. The problem is that their door is old and the lock could not be opened easily. The trick was to pull the door toward you while turning the key. When we finished our dinner and came back to the hotel, we were unable to open the door. We called the manager and he was kind of rude and was not very helpful. Eventually we figured it out how to open the door, but for a moment we thought we were going to be homeless in Athens for the night.
Stayed 3 nights in Oct 2022

6/10 Okay

Danielle

Travelled with family
Liked: Room comfort
City location
Room was basic, but ideal for city centre location.
Stayed 1 night in Jun 2022

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, room comfort
Not like the photos and certainly not 4 stars
The good: -Location -Size -Fast internet The bad: -The worst mattress ever -Furtnitures in bad condition -Bathroom in bad condition (missing shower head stand...) and dirty -Air conditioning makes a crazy sound -Warm water: needs to be turned on 30min before using and then turned off -No "concierge", self checkin only it seems -No warm cover for 3rd occupant
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
You get what you pay for, but great location
The photos make the place look SO MUCH better than it actually was. The best way to describe it overall is: shabby (NOT chic). I'm sure the blankets had been washed, but I found hair stuck to them & that was very off-putting. The shower is very tiny and the curtain sticks to you when you're wet. The towels were so rough, we humorously started calling them "sandpaper" when referring to them. It was loud at night. The location was superb if you plan on walking to the shipping address & local attractions! The beds, as long as you can get past their uninviting appearance, were very comfortable to sleep on. The room was pleasantly cooled with the AC. Communication with the host was splendid. They were very quick to respond to any inquiries. Although the overall appearance of this accommodation was lacking, it was as clean as possible. If I couldn't find anything else in the same price range, I would stay here again... But I would do a very thorough search for something else first.
Stayed 2 nights in Jul 2021

10/10 Excellent

Ramon

Stayed 1 night in Oct 2020

10/10 Excellent

Ramon S

Liked: Cleanliness, room comfort
Nice and big studio
Great location
Stayed 1 night in Oct 2020