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Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Outdoor pool
Room amenity
Outdoor pool
Concierge desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
7101 Concourse Parkway, Douglasville, GA, 30134
  • Arbor Place Mall
    ‪4 min drive‬
  • Hunter Memorial Park
    ‪4 min drive‬
  • Six Flags Over Georgia
    ‪15 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Parking included
4.5 out of 5, Wonderful, (1177)
The price is CHF 90
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includes taxes & fees
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About this property

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Hotel in Douglasville with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers 102 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG. During your stay, you're just a quick walk from West Pines Golf Club. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 8 minutes on foot from West Pines Golf Club and a 4-minute drive from Arbor Place Mall
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 625 square feet (58 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG. Self parking is free.

This Douglasville hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 625 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.7 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 31 May and close on 16 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Hotel
Hotel Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Douglasville
Holiday Inn Express Atlanta W/ I 20/ Douglasville
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 564 out of 880 reviews
Rating 8 - Good. 255 out of 880 reviews
Rating 6 - Okay. 33 out of 880 reviews
Rating 4 - Poor. 14 out of 880 reviews
Rating 2 - Terrible. 14 out of 880 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location. We had issues with noise indoors and outdoors.
Stayed 1 night in Dec 2024

10/10 Excellent

Rokenshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
The room was very clean, and the shower had great water pressure. The hotel was quiet throughout the night, and the staff were friendly and professional.
Stayed 1 night in Dec 2024

8/10 Good

Dara

Stayed 3 nights in Nov 2024

10/10 Excellent

Carmel

Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was pleasant
Stayed 3 nights in Nov 2024

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Stayed 3 nights in Nov 2024

10/10 Excellent

Liza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights and have no major complaints. Check in was a breeze and overall staff was great. I personally had no issues. The breakfast was very good. Definitely recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weary Traveler
Great hotel for a good nights rest
Stayed 1 night in Nov 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room
Stayed 2 nights in Nov 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to I-20 and surrounding restaurants
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay! Good breakfast, clean room, quiet, and super nice staff.
Stayed 1 night in Nov 2024

8/10 Good

Camille

Stayed 1 night in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
The day was nice. The hotel was clean in the associates was nice always had a smile on their face. I will definitely stay at the hotel again.
Stayed 1 night in Aug 2024

8/10 Good

DeAnna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pros & Cons, Overall Good Stay!
Pros:Cleanliness of the room and convenience of areas to shop. Cons: Unstaffed lobby. When we checked in there was 2 staff members to greet us and check us in. When we came back down to go to our event downtown, we noticed no lobby staff. When we returned from our event no lobby staff. When we came down the next morning for breakfast no lobby staff. At checkout again there was no lobby staff. The check out process consisted of a bucket in which the guests were to place their keycards in, in hopes you get checked out in time. This was worrisome for me as I’d prefer to check out with a staff member and acquire my recipe for my stay. All was good in the end though as we were checked out without any additional issues and/or charges. ALSO, on a much bigger note and why missing front staff is an issue. My husband had cereal from the included breakfast buffet. This is something he has often at every Holiday Inn we stay at. This particular stay he became ill from the milk. He mentioned it tasted a bit off, but the milk was in date. No sooner than he finished the bowl of cereal the bathroom called his name. There was no staff that we could find to inform them of the incident so we proceeded to leave our keycard in the bucket and leave.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious! Near a mall and restaurants, but not directly next to them, so not noisy or congested.
Stayed 1 night in Oct 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary, Columbia

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Very clean and neat. Friendly staff.
Stayed 1 night in Oct 2024