Avani Auckland Metropolis Residences

4.0 star property

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Photo gallery for Avani Auckland Metropolis Residences

View from room
Exterior
View from room
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
40 Kitchener Street, Auckland, 1010
  • Queen Street Shopping District
    ‪3 min walk‬
  • University of Auckland
    ‪3 min walk‬
  • Queens Wharf
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

Suite, 2 Bedrooms

  • 77 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 1 Queen Bed and 2 Single Beds

1 Bedroom Park Suite (No Housekeeping)

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

1 Bedroom Harbour Suite (No Housekeeping)

  • 48 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Suite, 1 Bedroom (No Housekeeping)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

1 Bedroom Executive Park Suite

  • 67 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

1 Bedroom Park Suite

  • 48 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

1 Bedroom Harbour Suite

  • 48 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

2 Bedroom Harbour Suite

  • 77 sq m
  • Harbour view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 1 Queen Bed and 2 Single Beds

Suite, 1 Bedroom (No Housekeeping)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 Bedroom

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

1 Bedroom Executive Park Suite (No Housekeeping)

  • 67 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Harbour Suite

  • Sleeps 4
  • 2 King Beds

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

One Bedroom Harbour Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

One Bedroom Executive Park Suite

  • Sleeps 2
  • 1 Queen Bed

One Bedroom Park Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

One Bedroom Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Avani Auckland Metropolis Residences

Eco-certified hotel connected to a shopping centre in Auckland with a fitness centre
An indoor pool, a fitness centre and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Housekeeping is available on request.
Avani Auckland Metropolis Residences offers 112 air-conditioned accommodations with washers/dryers and a safe. 49-inch LCD televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Avani Auckland Metropolis Residences. During your stay, you'll be connected to a shopping centre and just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 3-minute walk from University of Auckland and 8 minutes on foot from Sky Tower
Avani Auckland Metropolis Residences offers its guests an indoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. The eco-certified Avani Auckland Metropolis Residences also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 40 per night)
  • Extended parking on site (NZD 175 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 59 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 40.00 per night (in/out privileges)
  • Extended parking fee: NZD 175 per week
  • Rollaway bed fee: NZD 59 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Avani Auckland Metropolis Residences.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Metro Apartment Hotel
AVANI Metropolis Auckland Residences Apartment
AVANI Metropolis Residences Apartment
Metro Suites Apartment Hotel Auckland
Metro Suites Auckland
Metro Suites Apartment Hotel Auckland, New Zealand
Metro Suites Apartment Hotel Auckland New Zealand
Metro Suites Apartment Auckland
AVANI Metropolis Residences
Avani Metropolis Residences Apartment Auckland
Apartment Avani Metropolis Residences Auckland
Auckland Avani Metropolis Residences Apartment
Metro Suites Apartment Hotel
Avani Metropolis Residences Apartment
Avani Metropolis Residences Auckland
Apartment Avani Metropolis Residences
AVANI Metropolis Auckland Residences
Metro Suites

Avani Auckland Metropolis Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sanam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy access to every where. Good restaurants and cafes. Could be cleaner.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mary-Clare

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The facade and entrance, as well as the spaciousness of the lobby and marble halls were impressive. The room itself was comfortable and had a lovely view. The amenities afforded enjoyment and relaxation as well.
Stayed 2 nights in Oct 2024

6/10 Okay

Ronnie, Berala

Stayed 3 nights in Oct 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a king bed with balcony..none were available..we got a 2 bedroom with a queen on the 30th floor with a great view of the sky tower and city...so it was even...didnt like tbe owners had both closets as lock offs...so nowhere to put clothes...luckily we had the 2nd bedroom for our suitcases...staff were very helpfull...location was great...in all our experience was very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is like an apartment with great view and everything you need as if you were at home. The kitchen is fully equipped, and there's also a laundry and dryer machine. Perfect for short or longer stays. The building has a big swimming pool, jacuzzi and even a sauna. The gym is also well equipped. The hotel is very well located near plenty of restaurants. Highly recommend it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Montague

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ambert

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the second time our little whanau has stayed at Avani. Gorgeous harbour view and tidy room. Very handy to the CBD and easy to organise parking and a cot. The pool facilities are awesome and staff so kind. We could hear doors shutting and people talking in the hallway and could hear sound down below in the middle of the night even though on the 24th floor. Acknowledging that, we’d absolutely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Freja

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, spacious rooms, nice pool. Only issue was the water in the shower didnt heat up/took a long time.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are well trained and offer excellent support during checkin/out and stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this facility - very posh, yet very affordable. Well equipped for prepping meals, and we really appreciated the in-room clothes washer and dryer, as well as the dishwasher. Bathroom was lovely with incredible water pressure for the shower. Lovely large balcony with and incredible view of the harbour from the 17th floor. Staff were courteous and helpful and the location was great for walking around, shopping and dining - in the heart of the cbd. If I ever get back to Auckland, I will be staying here again!
Stayed 3 nights in Sep 2024

8/10 Good

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, the location was very accessible to dining options, shops and tourist attractions. Fantastic view from the room of harbour, nice pool and spa, and all round great stay. Recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good space, quiet and great location
Stayed 5 nights in Sep 2024

8/10 Good

Lyric

Stayed 2 nights in Jul 2024

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and staff were fantastic. Comfortable beds, big fluffy towels and attentive.
Stayed 1 night in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

David G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in central Auckland
Stayed 2 nights in Sep 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms vary; some quite tired looking. Large spacious accommodation. The fridge temp was set so it wasn’t chilling. Service team need to pay more attention and make sure things are set correctly.
Stayed 1 night in Sep 2024

6/10 Okay

JESSICA

Stayed 3 nights in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

TE ARIKI, Porirua

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Avani is a beautiful hotel with a convenient location to enjoy central Auckland. Staff upon check in was quite passive and didn’t seem to want to build any rapport with myself and other guest in order for us to have a welcoming experience after arriving overseas. But I understand it could’ve been a long night as we checked in around 4am. Both exterior and interior of the building itself is very quiet and overlooking clean. But upon inspection in our suite we found a few things as our stay went on such as cockroaches in our bathroom vicinity. Dryer machine had loose screw and wasn’t able to stay active due to door being loose. Myself and guest partner could see handprint marks as if there had been some sexual activity involving lubricants and standing action against the walls which speaks volumes of the cleanliness. Amenities e.g Jug and Toaster had built up dust all around and inside as if they had been stored in the cupboards for quite awhile. I do believe I would stay again with Avani providing they up their standards of cleanliness. Also requested extra washing powder, shampoo and conditioner and staff member who delivered was very welcoming and friendly.
Stayed 2 nights in Aug 2024