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Mövenpick Hotel Auckland

5.0 star property

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Photo gallery for Mövenpick Hotel Auckland

Exterior
Exterior
Reception
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
8 Customs Street, Auckland, 1707
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • University of Auckland
    ‪5 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | City view

Superior Room, 2 Queen Beds

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Ocean View

  • Sea view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

City view

Superior Room, 1 King Bed

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

City view

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception

The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
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4.6 out of 5, Wonderful, (1668)
The price is CHF 157
for 1 room
includes taxes & fees
14 Jun - 15 Jun
The Grand by SkyCity

About this property

Mövenpick Hotel Auckland

Luxury hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service. Housekeeping is available on request.
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Mövenpick Hotel Auckland's great location. During your stay, you're just a quick walk from Queen Street Shopping District. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Auckland Ferry Terminal and 5 minutes on foot from University of Auckland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 6 AM to 11 AM.
Mövenpick Hotel Auckland has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6 AM to 11 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 489 out of 845 reviews
Rating 8 - Good. 234 out of 845 reviews
Rating 6 - Okay. 68 out of 845 reviews
Rating 4 - Poor. 35 out of 845 reviews
Rating 2 - Terrible. 19 out of 845 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bevan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay, seemed understaffed to deal with checking in and collecting car from parking
Stayed 2 nights in Feb 2025

10/10 Excellent

Daphne, Deland

Liked: Cleanliness, staff & service, amenities
Great location for those on cruise ships. Walkable with luggage. Good restaurants and ice cream nearby!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice property with great location.

Wonderful staff, great location, comfortable room, very nice restaurant. Within easy walking distance of the cruise dock and many restaurants and shopping.
Stayed 2 nights in Feb 2025

8/10 Good

Piotr

Stayed 1 night in Feb 2025

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk go beyond to help us printing luhhage tag for cruise. The dinning service people allow us to start early to tach our tour bus. Everyone is frindly and helpful
Stayed 3 nights in Feb 2025

8/10 Good

Graham, London

Disliked: Amenities
Location good
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a reasonable price and very well located
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent breakfast (not included). Great location near cruise port. Many nearby restaurants. Walkable attractions (Sky Tower, maritime museum, bay cruises, Holey Moley game room, Hopon/Hop off bus stop,). Nice room, bed, shower, service. Room was NOT made up the second night. We called and got new towels.
Stayed 3 nights in Feb 2025

10/10 Excellent

Megan

Stayed 2 nights in Jan 2025

6/10 Okay

Daniel

Stayed 7 nights in Feb 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Nice silent clean room.
Stayed 1 night in Feb 2025

2/10 Terrible

Sondra

Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walking distance from the port, and walking distance from many restaurants. And I felt safe.
Stayed 4 nights in Feb 2025

8/10 Good

jeffrey

Travelled with partner
Comfortable hotel. Small but adequate rooms , excellent location, very central and nice views over the harbor
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge, KATY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences we had while visiting Auckland. Staying at the Movenpick was wonderful—a perfect retreat from the hustle and bustle of our tourist activities. The hotel offered a tranquil, comfortable, and easy-going atmosphere, making it easy for us to rest and relax after busy days exploring the city.
Stayed 4 nights in Jan 2025

10/10 Excellent

Georgis

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and were greeted warmly, the room was ready, they allowed us to check in immediate. Bed and room comfy. Great location.
Stayed 1 night in Jan 2025

6/10 Okay

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Aryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Logan

Stayed 1 night in Jan 2025

8/10 Good

Uel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ice hotel with a view of Viaduct Harbor.
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, helpful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet room
Stayed 2 nights in Jan 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. The property was centrally located where we could walk to everything we wanted to see. There was lots of shopping and restaurants close by.
Stayed 1 night in Jan 2025