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Heartland Hotel Auckland Airport

4.5 star property
VIP Access

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Photo gallery for Heartland Hotel Auckland Airport

Outdoor pool, pool loungers
Front of property – evening/night
Superior Plus Studio Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Lobby sitting area

Reviews

8.8 out of 10
Excellent

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14 Airpark Drive, Auckland, 2022
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Accessible King

Desk, iron/ironing board, free WiFi, bed sheets

Standard Accessible King

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Superior Room 4 Queen

Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Superior Room 4 Queen

  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

View all photos for Superior Studio

Terrace/patio

Superior Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus Studio Twin Queen

Superior Plus Studio Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Studio Twin Queen

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Plus Studio Queen & Single

Superior Plus Studio Queen & Single | Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Studio Queen & Single

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Interconnecting Superior Room King and Twin Queen

Interconnecting Superior Room King and Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Superior Room King and Twin Queen

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Interconnecting Room King and Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Room King and Twin Queen

  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Accessible Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Standard Accessible Twin Queen

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio King

Superior Studio King | Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio King

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Interconnecting Room 4 Queen

Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Room 4 Queen

  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

View all photos for Superior 1 Bedroom King Suite

Desk, iron/ironing board, free WiFi, bed sheets

Superior 1 Bedroom King Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Twin Queen

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 Bedroom King Suite

Desk, iron/ironing board, free WiFi, bed sheets

Standard 1 Bedroom King Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio Twin Queen

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Queen & Single

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Queen & Single

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Plus Queen And Single Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior King Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed

Interconnecting Standard Four Queens Room

  • Sleeps 8
  • 4 Queen Beds

Superior Plus Twin Queen

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Accessible Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Standard Accessible Twin Queen

  • Sleeps 4
  • 2 Double Beds

Interconnecting Superior Four Queens Room

  • Sleeps 8
  • 4 Queen Beds

View all photos for Standard Two Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard One Bedroom Suite

Desk, iron/ironing board, free WiFi, bed sheets

Standard One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Accessible King

Desk, iron/ironing board, free WiFi, bed sheets

Standard Accessible King

  • Sleeps 2
  • 1 King Bed

Standard Queen and Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Interconnecting King And Twin Queen

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Plus King

Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Suite

Desk, iron/ironing board, free WiFi, bed sheets

Superior One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Interconnecting King And Superior Two Queen Room

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Interconnecting Large Family Room

  • Sleeps 8
  • 4 Queen Beds

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About this property

Heartland Hotel Auckland Airport

Luxury hotel with free airport shuttle and fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, Access to hot tub and coffee/tea in a common area.
Heartland Hotel Auckland Airport offers 141 accommodations with coffee/tea makers and a hairdryer. Premium satellite televisions are provided.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Heartland Hotel Auckland Airport's great location gets high marks from our customers. During your stay, you'll be within walking distance of Villa Maria Auckland Winery. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • 11 minutes by car from Rainbow's End and 12 minutes from Mt. Smart Stadium
  • Free airport shuttle service
Heartland Hotel Auckland Airport offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Heartland Hotel Auckland Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 5:30 AM to 10:30 AM.
The Runway – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Secured, uncovered extended parking on site (NZD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 10:30 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Runway

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Handrails in stairways (96 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 25 for adults and from NZD 12.50 for children
  • Uncovered extended parking fee: NZD 8 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Auckland Airport
Heartland Auckland Airport Hotel
Heartland Hotel Auckland Airport
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Airport Mangere
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Auckland
Heartland Hotel Auckland Airport Hotel

Heartland Hotel Auckland Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 790 out of 1368 reviews
Rating 8 - Good. 406 out of 1368 reviews
Rating 6 - Okay. 112 out of 1368 reviews
Rating 4 - Poor. 33 out of 1368 reviews
Rating 2 - Terrible. 27 out of 1368 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional; very helpful and friendly. Super close to the airport, so a great place to stay if you have a layover or need to be back at the airport early the next day. Also they have a free shuttle which is very convenient as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to airport, 24/7. Pool access.
Stayed 2 nights in Dec 2024

4/10 Poor

Janelle, Napier

Travelled with family
😔
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Amenities
Great location, quick shuttles, modern property. Hot tub and pool were decent. Price was very fair.
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good space for airport layover
Hotel room we stayed in was spacious with an outdoor seating area. It was quiet, especially considering the proximity to the airport. Restaurant was nice. Good service.
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Room very plain, but clean. Could not get cold water in the sink. Staff offered to have us change rooms, but we declined. We had already unpacked. They did give us 2 drink vouchers. For dinner, I ordered calamari salad. The calamari were so salty, it was inedible. I sent the dish back to the kitchen, and they did something- possibly remaking the calamari where it was OK. Nice fries and nice sticky date pudding. Not sure I would go there again in a return trip to New Zealand.
Stayed 1 night in Dec 2024

6/10 Okay

Shawnee

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 2 nights in Dec 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great sport if you are heading to or from the airport. The shuttle is quick and the desk responds quickly when you call to request a shuttle. The rooms are not fancy, and needed some airing out, which was easy with the big window. The showers were clean and hot. Nothing fancy, but a great rest stop for airport access.
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki Lee, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, free shuttle was so handy to have available. And the breakfast was amazing! We’d come back just for that.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities, room comfort
One night stop over before heading overseas
Stayed 1 night in Dec 2024

10/10 Excellent

Shridhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, just a 5 min drive from the airport - made even more convenient with the free airport shuttle. Rooms are clean and breakfast buffet was decent but not great. For going to the city, you'll need to book an Uber as it's not close to any public transport. Shout out to Hamid for being extra helpful and friendly throughout our stay
Stayed 2 nights in Dec 2024

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect on arrival from a long flight from the UK. The transfer was efficient and friendly and the restaurant was good quality
Stayed 1 night in Dec 2024

10/10 Excellent

Randall W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

April

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room wasn’t too clean, there were dried red spots on the bathroom floor (blood?) and it didn’t look like the room was vacuumed. The wood was all chipped under the bathroom sink.
Stayed 1 night in Dec 2024

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kacie

Very quiet for sleeping. Very tidy.
Stayed 1 night in Dec 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Elisabeth, Swanton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the simplicity and proximity.
Stayed 1 night in Dec 2024

8/10 Good

RACHEL

Stayed 1 night in Nov 2024

10/10 Excellent

Tegan

Stayed 1 night in Nov 2024

10/10 Excellent

Kristine, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Like to easy hotel transport. Close to bus 38 stop.to get to rest of auckland. Head an unexpected fire drill. Staff vey helpful during the drill. Hot tub is warm. Pool is ambient temp. Have hot water boiler pot in room. No microwave in room. Bed was cumfortable after an excursion. Had
Stayed 4 nights in Dec 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024