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Rendezvous Heritage Hotel Auckland

4.5 star property
VIP Access

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Photo gallery for Rendezvous Heritage Hotel Auckland

Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Reception
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
35 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪9 min walk‬
  • Spark Arena
    ‪20 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tower Superior

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Superior

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tower Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Bedroom Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tower Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Deluxe Suite

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Two Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Two Bedroom Suite

  • 91 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Rendezvous Heritage Hotel Auckland

Luxury hotel with health club and sauna
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace and Access to hot tub are on-site.
Rendezvous Heritage Hotel Auckland offers 109 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 48-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Rendezvous Heritage Hotel Auckland's great location. During your stay, you're just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the location and the pool
  • Steps from Sky Tower and 8 minutes on foot from New Zealand Maritime Museum
Rendezvous Heritage Hotel Auckland offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Rendezvous Heritage Hotel Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Auckland hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 45 per day; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland
Rendezvous Heritage Auckland
Rendezvous Heritage Hotel Auckland Hotel
Rendezvous Heritage Hotel Auckland Auckland
Rendezvous Heritage Hotel Auckland Hotel Auckland

Rendezvous Heritage Hotel Auckland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 331 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Sandy on the reception was fantastic so welcoming and the beds so comfortable and would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfy clean room, bar and restaurant didn’t need anything else
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice old hotel downtown
Good location for downtown and access to ferry, great rooftop pool, hotel a bit noisy due to traffic downtown. Interior items are a bit old (e.g. carpet).
Stayed 2 nights in Dec 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice roof top pool & spa but no bar service. Spacious room at a cheaper rate due it being a Sunday. Check in / out was quick at easy. Short walk to the Viduct Harbout.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel did feel a bit empty but maybe that is due to the recharge in ownership
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Stayed 1 night in Dec 2024

8/10 Good

Harold

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice property in the heart of the business district. Convenient to waterfront and parks. A bit noisy. Very nice rooftop pool. Gum facilities are ok, not great.
Stayed 2 nights in Dec 2024

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, operated by efficient and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in experience provide by a Tahitian girl (didn't get her name). She was welcoming and friendly. Very efficient and chatty. Unfortunately, my stay was let down when I was checking out. I call reception to organise my vehicle from valet parking. I got no answer after waiting on phone for 10 minutees, so I hung up. I went down to reception, but no-one there. Used the phone at reception to call the Duty Manager, but again no answer. I looked around for someone, but no-one was around. Called again, got an answer and advised my vehicle would be there in 5 minutes. It took nearly 15 minutes to be brought around to the entrance foyer.
Stayed 1 night in Dec 2024

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Nov 2024

10/10 Excellent

Rohan

Stayed 1 night in Dec 2024

8/10 Good

Ant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, amenities
Property has all the amenities needed for a relaxing stay but the overall condition of furnitures and carpeting is old evident on the smell. Water dispenser in the lobby was empty when we checked in the afternoon and never replace until the next morning. Staff confused on which car was mine and initially took the wrong car from valet parking and almost gave me the keys. Just a little messy.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
well located for viaduct area and reasonably priced
Stayed 5 nights in Dec 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I had a fabulous stay at the Heritage. The staff were awesome, very friendly & efficient. We loved our upgraded room, very spacious & the beds were wonderful. We also enjoyed the rooftop pool.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip.
Good location, great amenities (loved the dry sauna). Rooftop pool and hot tubs were nice…about 7 minutes walking to queen street. Very pleasant stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Lovely stay with decent amountnof space in the room. Design is a bit on the older style but has everything you need. Would come back again.
Stayed 1 night in Oct 2024

4/10 Poor

Julian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff member at the front desk on Saturday afternoon who checked us in was excellent. She was courteous and went out of her way to properly explain the facilitiea at the hotel. Unfortunately, there was several toe nail clippings on the floor near out bed in a very obvious place. The entertainment options on the TV were hard to figure out and stopped working and you have to have your own streaming accounts. No sky tv. The shower screen was tiny which meant a lot of water ended up on the bathroom floor. The room was spacious but apart from that the hotel was very disappointing. Unlikely to return.
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service
It was quite central and an easy walk into the CBD or to the Skytower. It’s pretty dated and was definitely expensive at $600 a night
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sky tower and shops
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024